How do I add IMAP protocol to user?

Old_CB_Sailor · January 29, 2018, 6:11pm

I did not have IMAP set when I created user.

Jay_Ogram · January 29, 2018, 6:46pm

If I understand correctly, you created an email account but did not set it up as an IMAP account? You can not add the IMAP protocol to an existing account. You will have to set up the account again as IMAP and delete the existing (non-IMAP) account.

Old_CB_Sailor · January 29, 2018, 7:47pm

Only choice is auto and that’s how I did not have IMAP.

Old_CB_Sailor · January 29, 2018, 7:57pm

How do I get IMAP on create? Auto doesn’t do it. I tried.

Jay_Ogram · January 29, 2018, 9:54pm

When you add the account, Click on the mail tab, then select “other”. This will allow you to enter server information manually.

Old_CB_Sailor · January 31, 2018, 6:26pm

Thanks - all working. Will sign up when our trial is complete.

Old_CB_Sailor · February 8, 2018, 7:30pm

I was surprised that I could create the second user identical to the present user, but I could and then I just deleted the first user after I created the second.

Gary · February 9, 2018, 7:27am

This is a very useful feature especially when moving from one protocol to another. Because you can have the account setup twice, you can move emails from one to the other before you delete the original.