Hi, I keep getting an error message. Can anyone help please?

I keep getting the error message 

Server says server closed

It keeps asking for my password

Jerry I had problems with this program for a long time. Finally I just deleted the account, Gmail, re-added it like new and everything is fine. Might I suggest re-adding your problem accounts or even re-installing eM Client after a nice clear uninstall and reboot? Might be a quicker answer than here. ?

Hi Jerry,
I second Jeeper’s suggestions above, try removing and readding your account anew.
If this doesn’t help, then after the error pops up again please open the Tools > Operations > Log window and copy its contents here.

Regards,
Olivia

Thanks for your replies.

I tried adding the account again and I still got the error box.

This is what I copied from the log:

15:19:36 Online state: changed to online due to NetworkAvailability 15:19:44 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:19:45 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:19:45 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:19:45 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:19:45 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:19:58 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:19:58 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:19:58 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:19:59 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:19:59 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:20:47 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:20:56 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:21:00 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:21:00 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:21:01 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:21:01 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:21:01 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:21:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:21:36 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:21:36 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:21:36 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:21:36 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:23:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:23:36 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:23:36 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:23:36 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:23:36 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:25:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:25:36 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:25:36 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:25:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:25:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:27:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:27:36 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:27:36 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:27:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:27:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:28:44 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:28:45 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:28:45 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:28:45 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:28:45 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:29:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:29:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:29:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:29:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:29:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:31:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:31:36 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:31:36 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:31:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:31:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:33:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:33:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:33:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:33:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:33:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:35:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:35:36 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:35:36 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:35:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:35:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:37:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:37:36 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:37:36 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:37:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:37:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:39:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:39:36 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:39:36 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:39:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:39:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:41:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:41:36 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:41:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:41:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:41:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:43:23 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:43:29 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:43:29 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:43:29 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:43:29 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:43:30 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:43:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:43:36 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:43:36 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:43:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:43:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:45:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:45:36 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:45:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:45:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:45:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:47:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:47:36 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:47:36 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:47:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:47:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:49:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:49:36 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:49:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:49:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:49:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:51:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:51:36 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:51:36 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:51:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:51:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:53:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:53:36 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:53:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:53:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:53:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:55:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:55:36 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:55:36 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:55:36 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:55:36 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:57:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:57:36 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:57:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:57:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:57:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
15:59:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
15:59:36 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
15:59:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
15:59:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
15:59:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
16:01:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
16:01:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
16:01:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
16:01:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
16:01:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
16:03:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
16:43:52 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
16:43:57 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
16:43:58 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
16:43:58 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
16:43:58 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
16:43:58 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
16:45:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
16:45:38 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
16:45:39 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
16:45:39 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
16:45:39 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
16:46:43 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
16:46:43 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
16:46:43 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
16:46:43 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
16:46:43 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
16:47:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
16:47:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
16:47:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
16:47:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
16:47:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
16:49:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
16:49:41 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
16:49:41 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
16:49:41 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
16:49:41 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
16:51:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:14:27 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:14:32 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:14:32 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
17:14:32 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
17:14:32 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
17:14:32 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
17:15:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:15:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
17:15:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
17:15:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
17:15:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
17:17:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:17:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
17:17:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
17:17:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
17:17:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
17:19:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:19:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
17:19:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
17:19:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
17:19:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
17:21:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:21:54 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:22:04 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:22:04 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
17:22:05 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
17:22:05 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
17:22:05 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
17:23:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:23:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
17:23:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
17:23:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
17:23:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
17:25:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:25:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
17:25:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
17:25:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
17:25:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
17:27:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:28:43 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:28:43 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
17:28:43 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
17:28:43 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
17:28:43 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
17:29:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:31:13 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:31:14 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
17:31:15 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
17:31:15 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
17:31:15 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
17:31:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:31:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
17:31:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
17:31:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
17:31:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
17:33:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:33:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
17:33:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
17:33:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
17:33:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
17:35:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:35:38 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
17:35:38 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
17:35:38 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
17:35:38 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
17:37:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:37:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
17:37:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
17:37:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
17:37:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
17:39:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:39:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
17:39:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
17:39:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
17:39:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
17:41:36 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
17:41:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
17:41:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
17:41:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
17:41:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
17:43:37 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
18:09:13 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
18:09:13 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
18:09:13 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
18:09:13 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
18:09:13 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
18:09:37 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
18:09:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
18:09:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
18:09:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
18:09:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
18:11:31 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
18:11:31 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
18:11:31 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
18:11:31 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
18:11:31 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
18:11:37 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
18:11:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
18:11:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
18:11:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
18:11:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
18:13:37 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
18:13:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
18:13:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
18:13:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
18:13:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
18:15:37 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
18:15:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
18:15:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
18:15:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
18:15:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
18:17:37 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
18:17:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
18:17:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
18:17:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
18:17:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
18:19:37 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
18:19:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
18:19:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
18:19:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
18:19:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
18:21:37 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
18:21:45 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
18:21:45 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
18:21:45 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
18:21:45 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
18:23:37 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
18:23:37 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
18:23:37 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
18:23:37 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
18:23:37 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
18:25:37 jerrystarling1@btinternet.com [POP3]  Connecting: To jerrystarling1@btinternet.com
18:25:38 jerrystarling1@btinternet.com [POP3]  Connected: To jerrystarling1@btinternet.com
18:25:38 jerrystarling1@btinternet.com [POP3]  Downloading messages: From jerrystarling1@btinternet.com
18:25:38 jerrystarling1@btinternet.com [POP3]  Disconnected: From jerrystarling1@btinternet.com
18:25:38 jerrystarling1@btinternet.com [POP3]  Disconnected: Done
18:27:37 jerrystarling1@btinternet.com [POP3]  Connecting: To

Hi Jerry,
there is no error recorded in this log, everything seems in order. Have you really copied it after the error message popped up again? Could you take a screenshot of the error?

Regards,
Olivia