I keep getting the error message
Server says server closed
It keeps asking for my password
Jerry I had problems with this program for a long time. Finally I just deleted the account, Gmail, re-added it like new and everything is fine. Might I suggest re-adding your problem accounts or even re-installing eM Client after a nice clear uninstall and reboot? Might be a quicker answer than here. ?
Hi Jerry,
I second Jeeper’s suggestions above, try removing and readding your account anew.
If this doesn’t help, then after the error pops up again please open the Tools > Operations > Log window and copy its contents here.
Regards,
Olivia
Thanks for your replies.
I tried adding the account again and I still got the error box.
This is what I copied from the log:
15:19:36 Online state: changed to online due to NetworkAvailability 15:19:44 [email protected] [POP3] Connecting: To [email protected]
15:19:45 [email protected] [POP3] Connected: To [email protected]
15:19:45 [email protected] [POP3] Downloading messages: From [email protected]
15:19:45 [email protected] [POP3] Disconnected: From [email protected]
15:19:45 [email protected] [POP3] Disconnected: Done
15:19:58 [email protected] [POP3] Connecting: To [email protected]
15:19:58 [email protected] [POP3] Connected: To [email protected]
15:19:58 [email protected] [POP3] Downloading messages: From [email protected]
15:19:59 [email protected] [POP3] Disconnected: From [email protected]
15:19:59 [email protected] [POP3] Disconnected: Done
15:20:47 [email protected] [POP3] Connecting: To [email protected]
15:20:56 [email protected] [POP3] Connecting: To [email protected]
15:21:00 [email protected] [POP3] Connecting: To [email protected]
15:21:00 [email protected] [POP3] Connected: To [email protected]
15:21:01 [email protected] [POP3] Downloading messages: From [email protected]
15:21:01 [email protected] [POP3] Disconnected: From [email protected]
15:21:01 [email protected] [POP3] Disconnected: Done
15:21:36 [email protected] [POP3] Connecting: To [email protected]
15:21:36 [email protected] [POP3] Connected: To [email protected]
15:21:36 [email protected] [POP3] Downloading messages: From [email protected]
15:21:36 [email protected] [POP3] Disconnected: From [email protected]
15:21:36 [email protected] [POP3] Disconnected: Done
15:23:36 [email protected] [POP3] Connecting: To [email protected]
15:23:36 [email protected] [POP3] Connected: To [email protected]
15:23:36 [email protected] [POP3] Downloading messages: From [email protected]
15:23:36 [email protected] [POP3] Disconnected: From [email protected]
15:23:36 [email protected] [POP3] Disconnected: Done
15:25:36 [email protected] [POP3] Connecting: To [email protected]
15:25:36 [email protected] [POP3] Connected: To [email protected]
15:25:36 [email protected] [POP3] Downloading messages: From [email protected]
15:25:37 [email protected] [POP3] Disconnected: From [email protected]
15:25:37 [email protected] [POP3] Disconnected: Done
15:27:36 [email protected] [POP3] Connecting: To [email protected]
15:27:36 [email protected] [POP3] Connected: To [email protected]
15:27:36 [email protected] [POP3] Downloading messages: From [email protected]
15:27:37 [email protected] [POP3] Disconnected: From [email protected]
15:27:37 [email protected] [POP3] Disconnected: Done
15:28:44 [email protected] [POP3] Connecting: To [email protected]
15:28:45 [email protected] [POP3] Connected: To [email protected]
15:28:45 [email protected] [POP3] Downloading messages: From [email protected]
15:28:45 [email protected] [POP3] Disconnected: From [email protected]
15:28:45 [email protected] [POP3] Disconnected: Done
15:29:36 [email protected] [POP3] Connecting: To [email protected]
15:29:37 [email protected] [POP3] Connected: To [email protected]
15:29:37 [email protected] [POP3] Downloading messages: From [email protected]
15:29:37 [email protected] [POP3] Disconnected: From [email protected]
15:29:37 [email protected] [POP3] Disconnected: Done
15:31:36 [email protected] [POP3] Connecting: To [email protected]
15:31:36 [email protected] [POP3] Connected: To [email protected]
15:31:36 [email protected] [POP3] Downloading messages: From [email protected]
15:31:37 [email protected] [POP3] Disconnected: From [email protected]
15:31:37 [email protected] [POP3] Disconnected: Done
15:33:36 [email protected] [POP3] Connecting: To [email protected]
15:33:37 [email protected] [POP3] Connected: To [email protected]
15:33:37 [email protected] [POP3] Downloading messages: From [email protected]
15:33:37 [email protected] [POP3] Disconnected: From [email protected]
15:33:37 [email protected] [POP3] Disconnected: Done
15:35:36 [email protected] [POP3] Connecting: To [email protected]
15:35:36 [email protected] [POP3] Connected: To [email protected]
15:35:36 [email protected] [POP3] Downloading messages: From [email protected]
15:35:37 [email protected] [POP3] Disconnected: From [email protected]
15:35:37 [email protected] [POP3] Disconnected: Done
15:37:36 [email protected] [POP3] Connecting: To [email protected]
15:37:36 [email protected] [POP3] Connected: To [email protected]
15:37:36 [email protected] [POP3] Downloading messages: From [email protected]
15:37:37 [email protected] [POP3] Disconnected: From [email protected]
15:37:37 [email protected] [POP3] Disconnected: Done
15:39:36 [email protected] [POP3] Connecting: To [email protected]
15:39:36 [email protected] [POP3] Connected: To [email protected]
15:39:36 [email protected] [POP3] Downloading messages: From [email protected]
15:39:37 [email protected] [POP3] Disconnected: From [email protected]
15:39:37 [email protected] [POP3] Disconnected: Done
15:41:36 [email protected] [POP3] Connecting: To [email protected]
15:41:36 [email protected] [POP3] Connected: To [email protected]
15:41:37 [email protected] [POP3] Downloading messages: From [email protected]
15:41:37 [email protected] [POP3] Disconnected: From [email protected]
15:41:37 [email protected] [POP3] Disconnected: Done
15:43:23 [email protected] [POP3] Connecting: To [email protected]
15:43:29 [email protected] [POP3] Connecting: To [email protected]
15:43:29 [email protected] [POP3] Connected: To [email protected]
15:43:29 [email protected] [POP3] Downloading messages: From [email protected]
15:43:29 [email protected] [POP3] Disconnected: From [email protected]
15:43:30 [email protected] [POP3] Disconnected: Done
15:43:36 [email protected] [POP3] Connecting: To [email protected]
15:43:36 [email protected] [POP3] Connected: To [email protected]
15:43:36 [email protected] [POP3] Downloading messages: From [email protected]
15:43:37 [email protected] [POP3] Disconnected: From [email protected]
15:43:37 [email protected] [POP3] Disconnected: Done
15:45:36 [email protected] [POP3] Connecting: To [email protected]
15:45:36 [email protected] [POP3] Connected: To [email protected]
15:45:37 [email protected] [POP3] Downloading messages: From [email protected]
15:45:37 [email protected] [POP3] Disconnected: From [email protected]
15:45:37 [email protected] [POP3] Disconnected: Done
15:47:36 [email protected] [POP3] Connecting: To [email protected]
15:47:36 [email protected] [POP3] Connected: To [email protected]
15:47:36 [email protected] [POP3] Downloading messages: From [email protected]
15:47:37 [email protected] [POP3] Disconnected: From [email protected]
15:47:37 [email protected] [POP3] Disconnected: Done
15:49:36 [email protected] [POP3] Connecting: To [email protected]
15:49:36 [email protected] [POP3] Connected: To [email protected]
15:49:37 [email protected] [POP3] Downloading messages: From [email protected]
15:49:37 [email protected] [POP3] Disconnected: From [email protected]
15:49:37 [email protected] [POP3] Disconnected: Done
15:51:36 [email protected] [POP3] Connecting: To [email protected]
15:51:36 [email protected] [POP3] Connected: To [email protected]
15:51:36 [email protected] [POP3] Downloading messages: From [email protected]
15:51:37 [email protected] [POP3] Disconnected: From [email protected]
15:51:37 [email protected] [POP3] Disconnected: Done
15:53:36 [email protected] [POP3] Connecting: To [email protected]
15:53:36 [email protected] [POP3] Connected: To [email protected]
15:53:37 [email protected] [POP3] Downloading messages: From [email protected]
15:53:37 [email protected] [POP3] Disconnected: From [email protected]
15:53:37 [email protected] [POP3] Disconnected: Done
15:55:36 [email protected] [POP3] Connecting: To [email protected]
15:55:36 [email protected] [POP3] Connected: To [email protected]
15:55:36 [email protected] [POP3] Downloading messages: From [email protected]
15:55:36 [email protected] [POP3] Disconnected: From [email protected]
15:55:36 [email protected] [POP3] Disconnected: Done
15:57:36 [email protected] [POP3] Connecting: To [email protected]
15:57:36 [email protected] [POP3] Connected: To [email protected]
15:57:37 [email protected] [POP3] Downloading messages: From [email protected]
15:57:37 [email protected] [POP3] Disconnected: From [email protected]
15:57:37 [email protected] [POP3] Disconnected: Done
15:59:36 [email protected] [POP3] Connecting: To [email protected]
15:59:36 [email protected] [POP3] Connected: To [email protected]
15:59:37 [email protected] [POP3] Downloading messages: From [email protected]
15:59:37 [email protected] [POP3] Disconnected: From [email protected]
15:59:37 [email protected] [POP3] Disconnected: Done
16:01:36 [email protected] [POP3] Connecting: To [email protected]
16:01:37 [email protected] [POP3] Connected: To [email protected]
16:01:37 [email protected] [POP3] Downloading messages: From [email protected]
16:01:37 [email protected] [POP3] Disconnected: From [email protected]
16:01:37 [email protected] [POP3] Disconnected: Done
16:03:36 [email protected] [POP3] Connecting: To [email protected]
16:43:52 [email protected] [POP3] Connecting: To [email protected]
16:43:57 [email protected] [POP3] Connecting: To [email protected]
16:43:58 [email protected] [POP3] Connected: To [email protected]
16:43:58 [email protected] [POP3] Downloading messages: From [email protected]
16:43:58 [email protected] [POP3] Disconnected: From [email protected]
16:43:58 [email protected] [POP3] Disconnected: Done
16:45:36 [email protected] [POP3] Connecting: To [email protected]
16:45:38 [email protected] [POP3] Connected: To [email protected]
16:45:39 [email protected] [POP3] Downloading messages: From [email protected]
16:45:39 [email protected] [POP3] Disconnected: From [email protected]
16:45:39 [email protected] [POP3] Disconnected: Done
16:46:43 [email protected] [POP3] Connecting: To [email protected]
16:46:43 [email protected] [POP3] Connected: To [email protected]
16:46:43 [email protected] [POP3] Downloading messages: From [email protected]
16:46:43 [email protected] [POP3] Disconnected: From [email protected]
16:46:43 [email protected] [POP3] Disconnected: Done
16:47:36 [email protected] [POP3] Connecting: To [email protected]
16:47:37 [email protected] [POP3] Connected: To [email protected]
16:47:37 [email protected] [POP3] Downloading messages: From [email protected]
16:47:37 [email protected] [POP3] Disconnected: From [email protected]
16:47:37 [email protected] [POP3] Disconnected: Done
16:49:36 [email protected] [POP3] Connecting: To [email protected]
16:49:41 [email protected] [POP3] Connected: To [email protected]
16:49:41 [email protected] [POP3] Downloading messages: From [email protected]
16:49:41 [email protected] [POP3] Disconnected: From [email protected]
16:49:41 [email protected] [POP3] Disconnected: Done
16:51:36 [email protected] [POP3] Connecting: To [email protected]
17:14:27 [email protected] [POP3] Connecting: To [email protected]
17:14:32 [email protected] [POP3] Connecting: To [email protected]
17:14:32 [email protected] [POP3] Connected: To [email protected]
17:14:32 [email protected] [POP3] Downloading messages: From [email protected]
17:14:32 [email protected] [POP3] Disconnected: From [email protected]
17:14:32 [email protected] [POP3] Disconnected: Done
17:15:36 [email protected] [POP3] Connecting: To [email protected]
17:15:37 [email protected] [POP3] Connected: To [email protected]
17:15:37 [email protected] [POP3] Downloading messages: From [email protected]
17:15:37 [email protected] [POP3] Disconnected: From [email protected]
17:15:37 [email protected] [POP3] Disconnected: Done
17:17:36 [email protected] [POP3] Connecting: To [email protected]
17:17:37 [email protected] [POP3] Connected: To [email protected]
17:17:37 [email protected] [POP3] Downloading messages: From [email protected]
17:17:37 [email protected] [POP3] Disconnected: From [email protected]
17:17:37 [email protected] [POP3] Disconnected: Done
17:19:36 [email protected] [POP3] Connecting: To [email protected]
17:19:37 [email protected] [POP3] Connected: To [email protected]
17:19:37 [email protected] [POP3] Downloading messages: From [email protected]
17:19:37 [email protected] [POP3] Disconnected: From [email protected]
17:19:37 [email protected] [POP3] Disconnected: Done
17:21:36 [email protected] [POP3] Connecting: To [email protected]
17:21:54 [email protected] [POP3] Connecting: To [email protected]
17:22:04 [email protected] [POP3] Connecting: To [email protected]
17:22:04 [email protected] [POP3] Connected: To [email protected]
17:22:05 [email protected] [POP3] Downloading messages: From [email protected]
17:22:05 [email protected] [POP3] Disconnected: From [email protected]
17:22:05 [email protected] [POP3] Disconnected: Done
17:23:36 [email protected] [POP3] Connecting: To [email protected]
17:23:37 [email protected] [POP3] Connected: To [email protected]
17:23:37 [email protected] [POP3] Downloading messages: From [email protected]
17:23:37 [email protected] [POP3] Disconnected: From [email protected]
17:23:37 [email protected] [POP3] Disconnected: Done
17:25:36 [email protected] [POP3] Connecting: To [email protected]
17:25:37 [email protected] [POP3] Connected: To [email protected]
17:25:37 [email protected] [POP3] Downloading messages: From [email protected]
17:25:37 [email protected] [POP3] Disconnected: From [email protected]
17:25:37 [email protected] [POP3] Disconnected: Done
17:27:36 [email protected] [POP3] Connecting: To [email protected]
17:28:43 [email protected] [POP3] Connecting: To [email protected]
17:28:43 [email protected] [POP3] Connected: To [email protected]
17:28:43 [email protected] [POP3] Downloading messages: From [email protected]
17:28:43 [email protected] [POP3] Disconnected: From [email protected]
17:28:43 [email protected] [POP3] Disconnected: Done
17:29:36 [email protected] [POP3] Connecting: To [email protected]
17:31:13 [email protected] [POP3] Connecting: To [email protected]
17:31:14 [email protected] [POP3] Connected: To [email protected]
17:31:15 [email protected] [POP3] Downloading messages: From [email protected]
17:31:15 [email protected] [POP3] Disconnected: From [email protected]
17:31:15 [email protected] [POP3] Disconnected: Done
17:31:36 [email protected] [POP3] Connecting: To [email protected]
17:31:37 [email protected] [POP3] Connected: To [email protected]
17:31:37 [email protected] [POP3] Downloading messages: From [email protected]
17:31:37 [email protected] [POP3] Disconnected: From [email protected]
17:31:37 [email protected] [POP3] Disconnected: Done
17:33:36 [email protected] [POP3] Connecting: To [email protected]
17:33:37 [email protected] [POP3] Connected: To [email protected]
17:33:37 [email protected] [POP3] Downloading messages: From [email protected]
17:33:37 [email protected] [POP3] Disconnected: From [email protected]
17:33:37 [email protected] [POP3] Disconnected: Done
17:35:36 [email protected] [POP3] Connecting: To [email protected]
17:35:38 [email protected] [POP3] Connected: To [email protected]
17:35:38 [email protected] [POP3] Downloading messages: From [email protected]
17:35:38 [email protected] [POP3] Disconnected: From [email protected]
17:35:38 [email protected] [POP3] Disconnected: Done
17:37:36 [email protected] [POP3] Connecting: To [email protected]
17:37:37 [email protected] [POP3] Connected: To [email protected]
17:37:37 [email protected] [POP3] Downloading messages: From [email protected]
17:37:37 [email protected] [POP3] Disconnected: From [email protected]
17:37:37 [email protected] [POP3] Disconnected: Done
17:39:36 [email protected] [POP3] Connecting: To [email protected]
17:39:37 [email protected] [POP3] Connected: To [email protected]
17:39:37 [email protected] [POP3] Downloading messages: From [email protected]
17:39:37 [email protected] [POP3] Disconnected: From [email protected]
17:39:37 [email protected] [POP3] Disconnected: Done
17:41:36 [email protected] [POP3] Connecting: To [email protected]
17:41:37 [email protected] [POP3] Connected: To [email protected]
17:41:37 [email protected] [POP3] Downloading messages: From [email protected]
17:41:37 [email protected] [POP3] Disconnected: From [email protected]
17:41:37 [email protected] [POP3] Disconnected: Done
17:43:37 [email protected] [POP3] Connecting: To [email protected]
18:09:13 [email protected] [POP3] Connecting: To [email protected]
18:09:13 [email protected] [POP3] Connected: To [email protected]
18:09:13 [email protected] [POP3] Downloading messages: From [email protected]
18:09:13 [email protected] [POP3] Disconnected: From [email protected]
18:09:13 [email protected] [POP3] Disconnected: Done
18:09:37 [email protected] [POP3] Connecting: To [email protected]
18:09:37 [email protected] [POP3] Connected: To [email protected]
18:09:37 [email protected] [POP3] Downloading messages: From [email protected]
18:09:37 [email protected] [POP3] Disconnected: From [email protected]
18:09:37 [email protected] [POP3] Disconnected: Done
18:11:31 [email protected] [POP3] Connecting: To [email protected]
18:11:31 [email protected] [POP3] Connected: To [email protected]
18:11:31 [email protected] [POP3] Downloading messages: From [email protected]
18:11:31 [email protected] [POP3] Disconnected: From [email protected]
18:11:31 [email protected] [POP3] Disconnected: Done
18:11:37 [email protected] [POP3] Connecting: To [email protected]
18:11:37 [email protected] [POP3] Connected: To [email protected]
18:11:37 [email protected] [POP3] Downloading messages: From [email protected]
18:11:37 [email protected] [POP3] Disconnected: From [email protected]
18:11:37 [email protected] [POP3] Disconnected: Done
18:13:37 [email protected] [POP3] Connecting: To [email protected]
18:13:37 [email protected] [POP3] Connected: To [email protected]
18:13:37 [email protected] [POP3] Downloading messages: From [email protected]
18:13:37 [email protected] [POP3] Disconnected: From [email protected]
18:13:37 [email protected] [POP3] Disconnected: Done
18:15:37 [email protected] [POP3] Connecting: To [email protected]
18:15:37 [email protected] [POP3] Connected: To [email protected]
18:15:37 [email protected] [POP3] Downloading messages: From [email protected]
18:15:37 [email protected] [POP3] Disconnected: From [email protected]
18:15:37 [email protected] [POP3] Disconnected: Done
18:17:37 [email protected] [POP3] Connecting: To [email protected]
18:17:37 [email protected] [POP3] Connected: To [email protected]
18:17:37 [email protected] [POP3] Downloading messages: From [email protected]
18:17:37 [email protected] [POP3] Disconnected: From [email protected]
18:17:37 [email protected] [POP3] Disconnected: Done
18:19:37 [email protected] [POP3] Connecting: To [email protected]
18:19:37 [email protected] [POP3] Connected: To [email protected]
18:19:37 [email protected] [POP3] Downloading messages: From [email protected]
18:19:37 [email protected] [POP3] Disconnected: From [email protected]
18:19:37 [email protected] [POP3] Disconnected: Done
18:21:37 [email protected] [POP3] Connecting: To [email protected]
18:21:45 [email protected] [POP3] Connected: To [email protected]
18:21:45 [email protected] [POP3] Downloading messages: From [email protected]
18:21:45 [email protected] [POP3] Disconnected: From [email protected]
18:21:45 [email protected] [POP3] Disconnected: Done
18:23:37 [email protected] [POP3] Connecting: To [email protected]
18:23:37 [email protected] [POP3] Connected: To [email protected]
18:23:37 [email protected] [POP3] Downloading messages: From [email protected]
18:23:37 [email protected] [POP3] Disconnected: From [email protected]
18:23:37 [email protected] [POP3] Disconnected: Done
18:25:37 [email protected] [POP3] Connecting: To [email protected]
18:25:38 [email protected] [POP3] Connected: To [email protected]
18:25:38 [email protected] [POP3] Downloading messages: From [email protected]
18:25:38 [email protected] [POP3] Disconnected: From [email protected]
18:25:38 [email protected] [POP3] Disconnected: Done
18:27:37 [email protected] [POP3] Connecting: To
Hi Jerry,
there is no error recorded in this log, everything seems in order. Have you really copied it after the error message popped up again? Could you take a screenshot of the error?
Regards,
Olivia