Hi, Had a free licence because I only use it for personal purposes. Now it is gone what should i do,have code

Hi, Had afree licence because I only use it for personal purposes. Now it is gone what should i do, I received it but cant activate the system. says I violated rules I use it for personal purposes

Hi Peter,

This has been happening a lot lately.

Are you using an email account that looks like a business account?
Did you install eM Client on another computer as well?

If not see this message from Russel Markosky :

 Russel Markosky, Employee

Hello all,

In this case send me please an email with your licence key to: markosky@emclient.com. We assess all cases individually so it’s possible that your rightfully used FREE licence ended up on the list by accident.

Thank you,

Russel

or write to  sales@emclient.com  and explain the situation .
Provide details of license and email used when you registered

Be patient - they are swamped with these requests and it will take a few days

Peter.