Hi Can you lease help. The remote server returned an error: error 500

Hi Can you lease help. I am trying to connect my University outlook wed app email. When i try to connect the account I get the following message: The remote server returned an error: error 500

As far as I know the 500 error is a server error. You could check with your server admin and see if there is something they can do.

Otherwise check that you have the correct settings for your account in Menu > Tools > Accounts. The IMAP port should be set to port 993 with the security policy set to Use SSL/TLS on special port (legacy).

If you are still not able to solve this, I suggest opening a support ticket with eM Client.