Help!

Help! I keep getting this error message:
[IMAP] An attempt to connec to (my e-mail address) failed. This could be caused by temporary server unavailability or incorrect settings. Do you want to check the settings?

I do not know what needs to be done, but my e-mail isn’t working. I cannot send or receive e-mails. Please provide a phone number I can call to get help. Thank you

Hello Tamie,
try making an exception for eM Client in your windows firewall and antivirus software.
If that does not solve the issue, please send me the log as I instructed you in the email message I sent you.

Regards,
Olivia