HELP! - Cloudswave.com Lifetime Pro License - Valid License???

1

Hello,

I’ve decided to upgrade to the Pro Lifetime version. During checkout I had the opportunity to enter a coupon code…which I didn’t have so I did a quick search and found that ebates.com had a company cloudswave.com that had 21 Lifetime Pro licenses for 60% off.

I signed up for ebates, bought my license and received an email from cloudswave with an activation code and some confusing instructions. I tried to contact them but received no reply so…

I entered the activation code and the licenses appears to be for Pro but the license Name is “Cloudswave License”.

My questions are:
1 - Is this a valid license?
2 - if so, why isn’t it in my name?
3 - Will I be able to contact eM Client for support?
4 - How do I know if it’s a Lifetime license?

If this is a scam of some sort, I will immediately deactivate the license, try to get my money back and re-order thru eM Client directly.

Thanks for your help!

John

2

Hi,

  1. it is valid license
  2. This is by design, it can’t be changed
  3. You have no access to Pro support directly but you have to contact us on [email protected]
  4. If it is lifetime it should be written in License window.

Jan