Having a free license problem

I am testing your program and believe it will work. However, now have 5 days left on my trial. As info, I uninstalled and reinstalled a couple of times but using the same email address. When opening eM client I receive the “5 days left message”. I follow the instructions as follows:

  1. Click to get license
  2. I fill out the form
  3. Message I receive is "License issuing failed. License exists.
  4. I click to get existing license
  5. I fill in form to get existing license
  6. I receive message that no such email found?

So, question is, what do I do now? I like the program but not enough to go through this. Please advise ASAP!


please send us your email address to sales@emclient.com and we’ll arrange it for you!

Thank you.


I’m having a similar issue. Trying to register the free Em client: Get message: Problem occurred when contacting the licensing server. The request failed with HTTP status 407: Proxy Authentication required (the ISA server requires authorization to fulfill the request. Access to the Web Proxy is denied.) Help?

can you please send me your email address under which you registered to rust@emclient.com? I’ll check if it’s in our licensing system.

Best regards,