Hard drive failure

Rob_Tizzard · January 4, 2021, 5:24pm

Hello,

I had a HD failure however I was archiving my emails on a external HD. I am unable to restore the emails. Any suggestions?

Thanks,
Rob

Gary · January 5, 2021, 11:30am

Not sure if I understand your situation.

Were you backing up eM Client to an external disk?

Or were you archiving, and how were you archiving?

Rob_Tizzard · January 5, 2021, 2:16pm

I was archiving to the external drive. Can I restore from that?

Gary · January 5, 2021, 2:36pm

Archiving and backup are not the same thing.

In eM Client, archives are not created on another drive, they are part of the database. How were you archiving?

Rob_Tizzard · January 5, 2021, 3:22pm

I just used the feature in em client automatic archiving. Can I restore from that?

Gary · January 5, 2021, 4:07pm

No, Automatic Archiving just moves the messages to a separate folder within the same database.

Unless you have used eM Client’s backup feature, you will have nothing to restore.