Google contacts - "Temporary problem. The user is over quota"

1

I am getting these errors. Any idea? I have 1770 contacts.

14:17:48   MailExceptions.OperationException: Synchronizing folder list failed due to the following error: Execution of request failed: https://www.google.com/m8/feeds/groups/default/full?start-index=1&max-results=2147483646 (Temporary problem - please try again later and consider using batch operations. The user is over quota.)14:17:48    at MailClient.Protocols.Gdata.GenericGdataCommand.Execute(WorkerStatus status)
14:17:48    at MailClient.Commands.Command.Process(WorkerStatus status)

14:17:53   MailExceptions.OperationException: Synchronizing folder ‘patents.pt _____________________/Contacts/’ failed due to the following error: Execution of request failed: https://www.google.com/m8/feeds/contacts/default/full?updated-min=2015-09-15T11:28:00Z&showdelet… (Temporary problem - please try again later and consider using batch operations. The user is over quota.)14:17:53    at MailClient.Protocols.Gdata.GenericGdataCommand.Execute(WorkerStatus status)
14:17:53    at MailClient.Commands.Command.Process(WorkerStatus status)

14:17:57   MailExceptions.OperationException: Synchronizing folder ‘patents.pt _____________________/’ failed due to the following error: Execution of request failed: https://www.google.com/m8/feeds/gal/patents.pt/full?sync-token=1442241223675_1000_16693_0 (Temporary problem - please try again later.)14:17:57    at MailClient.Protocols.Gdata.GenericGdataCommand.Execute(WorkerStatus status)
14:17:57    at MailClient.Commands.Command.Process(WorkerStatus status)

2

Hello, based on the error you’re seeing I’m guessing you may be uploading a contact whose size is over the quota set on Google Contacts, https://support.google.com/mail/answer/148779?hl=en .

Try to repair your calendar folder by right clicking the folder in the left pane and selecting Properties > Repair and click on the Repair button. Note this will essentially remove all your contacts and re-download the contacts available on the server, so before performing this action make sure your contacts are synchronised with the server and available when logging into Contacts online.

Regards,

3

Thanks, it worked!

As you said, contacts that were not synced were lost - I had exported them before.

4

Glad it works, please make sure to let us know if you come across this or any other issues or questions about the application, we’ll be happy to help.

Regards,