Gmail is undeliverable

greetings

can someone help with this please, this bloody gmail issue is driving me nuts across 2 email programs. It’s also now critical as it is impacting on professional outcomes. It’s just nuts.

The following message to <[x…x@gmail.com]> was undeliverable.

The reason for the problem:

5.3.0 - Other mail system problem 550-‘5.7.26 This message does not pass authentication checks (SPF and DKIM both\n5.7.26 do not pass). SPF check for [ozemail.com.au] does not pass with ip:\n5.7.26 [60.241.0.37].To best protect our users from spam, the message has\n5.7.26 been blocked. Please visit\n5.7.26 Prevent mail to Gmail users from being blocked or sent to spam - Gmail Help for more\n5.7.26 information. q27-20020a638c5b000000b00439e032490csi5702584pgn.350 - gsmtp’

Does this IP address, 60.241.0.37, belong to your ISP?
If so, have you contacted them to resolve the problem?

1 Like

Ive seen this happening a bit where customers on some Aussie ISP’s are sending to Gmail address’s via Ozemail SMTP servers or Ozemail mailboxes and getting SPF check errors rejected and bounced back.

hello
is there a workaround you know of?
this is getting really inconvenient for me…

Ak

ahh ok so this is TPG
I will have at them in the morning