Gmail folder showing, but no e-mails

Initial setup
1

I just purchased eM personal lifetime account. I migrated both my Gmail accounts over successfully, I see all of the folders, but only several emails in each folder. I looked at the some of the threads to follow instructions, but they have not worked for me.

so, it’s a syncing issue. Not quite sure how to address this since I’m a new client and have spent several hours reading different topics to know avail

I am new to this email client and if someone could assist I would greatly appreciate it.

2

Using a web browser to check your gmail.com do you still see the messages? Are the messages still in gmail.com but not showing up in em client?

3

That’s exactly correct. I actually ended up working with the VIP tech support and figured it out after a lot of back and forth. Thanks so much for replying Tony!

4

That’s great. It might help others with the same symptoms. Can you describe the fix that corrected the problem? I’m curious myself.