ghost email notification popup

Sometimes the emClient popup balloon that notifies arrival a new mail doesn’t vanish, it fades out almost completely but leaves a ‘ghost’ on the desktop. When this happens, some Java applets in other programs stop working - option buttons can’t be clicked. The ‘ghost’ goes away when emClient is closed and the Java apps start working again.

This is new behavious and started happening following installation of the latest Windows updates.

Windows XPSP3, emClient v4.10.1510.0

could you please send me a screenshot? Thank you.

Hi George, thank you for the reply. Sorry for the delay in getting back to you, I’ve been away. The problem with the ‘ghost’ popup went away as soon as I updated emClient to version 4.0.15145.0, which became available after I posted my original ticket.