Getting asked for login and password but I don't know for what? eMail Accounts work fine.

1

Everytime I start eM Client a window pops up that asks me for login and password? It is none of my to 2 eMail-Account logins I am using - I tried serveral times login in password serveral times. If click on cancel my mailboxes(IMAP) are fully functional! So what kind of login am I asked for, I have no idea. Seems like a bug.

2

I solved it by myself. Here is the solution/workaround:

I am using a synced Googleaccount(Contacts, Calender, mail). I THINK the Google API discriminates between the username ending with @gmail.com or @googlemail.com

Getting eMails over the GMail Account worked fine with [email protected] Account information, but syncing of Calender or Contacts didn’t work, that’s why the “Please login” window constantly popped up. Using @googlemail.com instead @gmail.com solved the problem. I created my Google-Account a couple of years ago when only @googlemail.com(.de) domain existed in germany. Maybe that’s a reason.

Dear, eM Client developers it would have helped a lot if I got some more information in the popup, at least which account is asking for login and password.

Anyway the Google-Syncing feature is a dream like the rest of the client. Thank you so much. There was no good eMail Client out there until now.

Martin

3

Hi,
I am glad you resolved it yourself. Anyway, you can always find more information in the tab Logs in the popup window.

4

What tab Logs in pop up window? I’m having the same problem but not with gmail, I have my own .co.uk domain.
eM Client appeared to download & install fine, it imported everything from Thunderbird but I can’t send or receive email as it asks for a username - presumably my email address? & a password.

5

Hello,

Tools - Operations - Log tab

anyway send me Import, IMAP logs - Tools - Settings - Advanced - and mark off Import under Global and IMAP under your account.
Then restart eM Client and try to import again, after this send me logs to [email protected]
also please copy&paste (to wordpad) - Tools - Operations - Log tab and add it to email with logs

and please attach this URL: https://discourse.emclient.com/emclient/to…

regards
Jan