Below is the log error I get when send or receiving POP3…
eM Client for SoftMaker (6.0.22344.0)Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 4.0.30319.18444
The following error has occurred:
System.Data.SQLite.SQLiteException (0x80004005): SQL logic error or missing database
SQL logic error or missing database
at System.Data.SQLite.SQLite3.Reset(SQLiteStatement stmt)
at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)
at System.Data.SQLite.SQLiteDataReader.NextResult()
at System.Data.SQLite.SQLiteDataReader…ctor(SQLiteCommand cmd, CommandBehavior behave)
at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)
at System.Data.SQLite.SQLiteCommand.ExecuteScalar()
at MailClient.Storage.Data.SQLite.DbMailRepository.Store(IMailRepositoryItem mail)
at MailClient.Storage.Data.SQLite.DbRepository1.Add[ST](Object senderContext, IEnumerable1 items, Action1 storeCallback) at MailClient.Storage.Data.SQLite.DbRepository1.Add[ST](Object senderContext, IEnumerable1 items) at MailClient.Storage.Application.ItemCollection2.AddRange(IEnumerable1 items) at MailClient.Accounts.MailAccount.ReceiveCommand.receiveAccount\_receivedItem(Object sender, ItemEventArgs1 items)
at MailClient.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
at MailClient.Commands.Command.Process(WorkerStatus status)
at MailClient.Commands.SynchronizationQueue.ThreadWorker(Object threadData)
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart(Object obj)
Hello Anthony, if I understand this correctly the application crashes when you try to synchronise your items with the server or when the application tries to send a message over the SMTP protocol?
Unfortunately the above submitted report part suggests an issue with the database, seems like some of your data may be corrupt and no-longer accessible for the application to load up.
Please try to run this utility tool, http://www.emclient.com/tools/dbrepairrebuildall.exe and let the utility check your database data for corruption, if possible the utility will try to restore your database. After the database check finishes the database check, please check if the issue persists and let us know.
I tried to repair with the utility still have problem. When I get the error eM will restart and check the database as well and comes back with no errors until I try to retrieve email. Below you will find the entire error that is in the box that appears (there is a lot of information). Also Gmail works fine with no errors.
eM Client for SoftMaker (6.0.22344.0)Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 4.0.30319.18444
The following error has occurred:
System.Data.SQLite.SQLiteException (0x80004005): SQL logic error or missing database
SQL logic error or missing database
at System.Data.SQLite.SQLite3.Reset(SQLiteStatement stmt)
at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)
at System.Data.SQLite.SQLiteDataReader.NextResult()
at System.Data.SQLite.SQLiteDataReader…ctor(SQLiteCommand cmd, CommandBehavior behave)
at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)
at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery()
at System.Data.SQLite.SQLiteTransaction.Commit()
at MailClient.Storage.Data.SQLite.DbRepository1.Add[ST](Object senderContext, IEnumerable1 items, Action1 storeCallback) at MailClient.Storage.Data.SQLite.DbRepository1.Add[ST](Object senderContext, IEnumerable1 items) at MailClient.Storage.Application.ItemCollection2.AddRange(IEnumerable1 items) at MailClient.Accounts.MailAccount.ReceiveCommand.receiveAccount\_receivedItem(Object sender, ItemEventArgs1 items)
at MailClient.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
at MailClient.Commands.Command.Process(WorkerStatus status)
at MailClient.Commands.SynchronizationQueue.ThreadWorker(Object threadData)
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart(Object obj)
KERNEL32.dll C:\Windows\syswow64\KERNEL32.dll kernel32 kernel32 6.1.7601.18015 (win7sp1_gdr.121129-1432) Windows NT BASE API Client DLL Microsoft® Windows® Operating System 6.1.7601.18015 False False False False False English (United States)
KERNELBASE.dll C:\Windows\syswow64\KERNELBASE.dll Kernelbase Kernelbase 6.1.7601.18015 (win7sp1_gdr.121129-1432) Windows NT BASE API Client DLL Microsoft® Windows® Operating System 6.1.7601.18015 False False False False False English (United States)
ADVAPI32.dll C:\Windows\syswow64\ADVAPI32.dll advapi32.dll advapi32.dll.mui 6.1.7601.18839 (win7sp1_gdr.150427-0707) Advanced Windows 32 Base API Microsoft® Windows® Operating System 6.1.7601.18839 False False False False False English (United States)
msvcrt.dll C:\Windows\syswow64\msvcrt.dll msvcrt.dll msvcrt.dll 7.0.7601.17744 (win7sp1_gdr.111215-1535) Windows NT CRT DLL Microsoft® Windows® Operating System 7.0.7601.17744 False False False False False English (United States)
sechost.dll C:\Windows\SysWOW64\sechost.dll sechost.dll sechost.dll.mui 6.1.7600.16385 (win7_rtm.090713-1255) Host for SCM/SDDL/LSA Lookup APIs Microsoft® Windows® Operating System 6.1.7600.16385 False False False False False English (United States)
USER32.dll C:\Windows\syswow64\USER32.dll user32 user32 6.1.7601.17514 (win7sp1_rtm.101119-1850) Multi-User Windows USER API Client DLL Microsoft® Windows® Operating System 6.1.7601.17514 False False False False False English (United States)
LPK.dll C:\Windows\syswow64\LPK.dll LanguagePack LanguagePack 6.1.7601.18768 (win7sp1_gdr.150219-1512) Language Pack Microsoft® Windows® Operating System 6.1.7601.18768 False False False False False English (United States)
IMM32.DLL C:\Windows\system32\IMM32.DLL imm32 imm32 6.1.7601.17514 (win7sp1_rtm.101119-1850) Multi-User Windows IMM32 API Client DLL Microsoft® Windows® Operating System 6.1.7601.17514 False False False False False English (United States)
MSCTF.dll C:\Windows\syswow64\MSCTF.dll MSCTF MSCTF.DLL.MUI 6.1.7600.16385 (win7_rtm.090713-1255) MSCTF Server DLL Microsoft® Windows® Operating System 6.1.7600.16385 False False False False False English (United States)
clr.dll C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll clr.dll clr.dll 4.0.30319.18444 built by: FX451RTMGDR Microsoft .NET Runtime Common Language Runtime - WorkStation Microsoft® .NET Framework 4.0.30319.18444 False False False True False English (United States)
MSVCR110_CLR0400.dll C:\Windows\system32\MSVCR110_CLR0400.dll msvcr110_clr0400.dll msvcr110_clr0400.dll 11.00.50938.18408 built by: FX451RTMGREL Microsoft® C Runtime Library Microsoft® Visual Studio® 11 Beta 11.00.50938.18408 False False False False False English (United States)
mscorlib.ni.dll C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\ce5f61c5754789df97be8dc991c47d07\mscorlib.ni.dll mscorlib.dll mscorlib.dll 4.0.30319.18444 built by: FX451RTMGDR Microsoft Common Language Runtime Class Library Microsoft® .NET Framework 4.0.30319.18444 False False False True False English (United States)
ole32.dll C:\Windows\syswow64\ole32.dll OLE32.DLL OLE32.DLL.MUI 6.1.7600.16385 (win7_rtm.090713-1255) Microsoft OLE for Windows Microsoft® Windows® Operating System 6.1.7600.16385 False False False False False English (United States)
uxtheme.dll C:\Windows\system32\uxtheme.dll UxTheme.dll UxTheme.dll.mui 6.1.7600.16385 (win7_rtm.090713-1255) Microsoft UxTheme Library Microsoft® Windows® Operating System 6.1.7600.16385 False False False False False English (United States)
Hello Anthony, I noticed you’re using eM Client for SoftMaker at the moment, unfortunately this product is not supported by eM Client but by SoftMaker Office developers/personal, please contact SoftMaker support in order to resolve this issue.