Frustrated!

Hi,

my access has been cut off although I have a current activation key. I had a message on my computer recently regarding trial period running out so contacted you and was told that my access was current until 12/9/14.
Can you please sort this out. Thankyou.

Regards

Derek Mayne

Hi, can you tell me if you have pro or free license key? Also what exactly do you see in your error message?

Jan

Hi,

I have a free licence key (valid to 12/9/2014). The message states, “Your demo period has expired. Please obtain a valid emClient licence from http://www.emclient.com/purchase”. it then goes on to say I can only access my emClient file offline . Online service will be resumed once I have a licence, which I already have!

Derek

And have you activated it in eM Client - Help - License?

Jan