On a pt.lu mailaddress, I get with eM Client Beta 11.0.625 the following error:
eM Client 11.0.625-beta+104c93f652 (Windows)
16:57:02 [email protected] [IMAP] MailClient.Accounts.ConnectionException: Fatal error: invalid sequence
—> MailClient.Imap.Base.ByeException: Fatal error: invalid sequence
at MailClient.Imap.Base.Connection.TryParseUntaggedStart(LineSequence& line)
at MailClient.Imap.Base.Connection.ReceiveAsync()
at MailClient.Imap.Base.Connection.RunCommandAsync(Command command, Func3 notificationCallback) at MailClient.Protocols.Imap.ConnectionExtensions.RunSelectCommandAsync(Connection connection, String selectPath, FolderInfo folderInfo, Boolean condstore, Boolean annotate, QResyncSelectParameter qresync) at MailClient.Protocols.Imap.ConnectionPoolEntry.SelectFolderAsync(Folder folder) --- End of inner exception stack trace --- at MailClient.Protocols.Imap.ConnectionPoolEntry.SelectFolderAsync(Folder folder) at MailClient.Protocols.Imap.ConnectionPool.AcquireConnectionAsync(Folder mailFolder, Boolean noSelect) at MailClient.Protocols.Imap.ConnectionContext.CreateContextAsync(ImapAccount account, Folder folder, Boolean noSelect) at MailClient.Protocols.Imap.ImapMailSynchronizer.MoveAsync(Folder folder, IEnumerable1 items, Folder targetFolder, CancellationToken cancellationToken, Boolean checkGmailInboxTags)
at MailClient.Protocols.Imap.ImapMailSynchronizer.MoveAsync(IItemMoveContext1 moveContext, Folder folder, IEnumerable1 items, Folder targetFolder, CancellationToken cancellationToken)
at MailClient.Protocols.Imap.ImapMailSynchronizer.Move(IItemMoveContext1 moveContext, Folder folder, IEnumerable1 items, Folder targetFolder, CancellationToken cancellationToken)
at MailClient.Protocols.Common.ItemSynchronizer`2.<>c__DisplayClass33_0.b__0(WorkerStatus status, CancellationToken cancellationToken)
at MailClient.Protocols.Imap.ImapActionCommand.<>c__DisplayClass11_0.<.ctor>b__0(WorkerStatus ws, CancellationToken ct)
at MailClient.Protocols.Imap.ImapActionCommand.ExecuteInternalSync(WorkerStatus status)
at MailClient.Protocols.Imap.ImapActionCommand.Execute(WorkerStatus status)
at MailClient.Commands.Command.Process(WorkerStatus status)
AccountId = 01a0ec60-3e14-73e1-a32d-40220a00c25f
AccountName = [email protected]
IMAP_SERVER_TYPE = Other
RunInPlace = False
GUIStatus_Exception_Reported = True
ByeException
RECEIVED_LINE = BYE Fatal error: invalid sequence
COMMAND = SELECT INBOX (QRESYNC (1725541851 21989 6290:7417) ANNOTATE)
16:57:02 [email protected] [IMAP] System.Threading.Tasks.TaskCanceledException: A task was canceled.
at MailClient.Protocols.Imap.ImapAccount.<>c__DisplayClass150_0.<g__SyncPrimaryFolderAsync|1>d.MoveNext()
— End of stack trace from previous location —
at MailClient.Protocols.Imap.ImapAccount.SynchronizeNormalAsync(Boolean forced)
at MailClient.Protocols.Imap.ImapAccount.SynchronizeIntAsync(Boolean forced)
at MailClient.Protocols.Common.SynchronizableMailAccount.<>c__DisplayClass30_0.<b__0>d.MoveNext()
GUIStatus_Exception_Reported = True
One of AI answers to that is:
A malformed command. There are two spaces between 21989 and 6290:7417. If that’s really what was sent and not just log formatting, it’s a syntax error under RFC 7162, and a strict server would reject it. That’s worth pointing out to eM Client support, since it’s concrete evidence they can act on.
So, if this is what is worth pointing to aM Client Support, that’s what I’m doing, hoping they read this. We are a paying customer with about 20 lifetime licenses, but no professional support…