"external" applications not starting with template

Under Tools->Settings-> Compose| New mail is set to HTML
Under Tools->Settings -> Templates and Signatures| “Apply template and signature to emails sent from “external” applications” Is checked.

When I use “Save and Send” in MSWord the email is created that attachment attached but the body is always as text not HTML.

Is there some setting that I am missing.
TIA

@rumcajs found a solution to a similar issue in one discussion we were having. The trick is to set the reply format to HTML as well.

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The more I procrastinate in this forum the more I’m in love with eMC. Or is it the other way around? :crazy_face:

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