Exchange Sync

For some reason my mails are not entirely synchronising. My inbox on the server has some 22000 mails, whereas eM Client is only ever downloading 13000.

Hi, it can take a while before you will have your Inbox fully synchronized, could you wait a few hours and then tell me if synchronization continues or it has stopped completely?


Its been online for 3 days.

See my below response.

I will need your Exchange Web Service logs then, go to tools - settings - advanced, check Exchange Web Services under your account, apply and restart eM Client.

Click on send & receive to synchronize issue and after that use send logs… to together with this topic’s URL in subject.

then you can turn logging off.