Exchange connectionexception the operation has timed out

Mail
#1

Hi,
i have last version of emclient 6.0.21372.0 and when i sync my account after 1 minute the client goes on timeout

this is the log

18:12:11 Stato in linea: cambiato a in linea con motivazione NetworkAvailability 18:12:11 info@dixie.it [Offline Address Book]  Sincronizzazione elenco cartelle
18:12:12 info@dixie.it [Exchange Web Services]  Sincronizzazione elenco cartelle
18:12:12 info@dixie.it [Exchange Web Services]  Upload degli elementi nella cartella ‘info@dixie.it/Inbox/’
18:12:12 info@dixie.it [Offline Address Book]  Sincronizzazione elenco cartelle
18:12:13 info@dixie.it [Offline Address Book]  Sincronizzazione cartella ‘info@dixie.it/Offline Global Address List/’
18:13:52 info@dixie.it [Exchange Web Services]  Sincronizzazione cartella ‘info@dixie.it/Inbox/’
18:13:53 info@dixie.it [Exchange Web Services]  Upload degli elementi nella cartella ‘info@dixie.it/OMBRETTA/’
18:15:37 info@dixie.it [Exchange Web Services]  MailExceptions.ConnectionException: The operation has timed out —> System.Net.WebException: The operation has timed out
18:15:37    at MailClient.Protocols.Exchange.ExchangeGenericCommand.Execute(WorkerStatus status)
18:15:37    — End of inner exception stack trace —

#2

Hi Luca, are you having issues while sending/receiving emails using this Exchange account?
Can you try please right click your “OMBRETTA” subfolder and navigate to Properties > Repair, perform Repair on this folder by using the Repair button and check if the issue persists?

Thank you,
Paul

#3

I tryied
same situation… 

#4

Are you using any firewall, proxy or any other security software on your computer thay may have disabled the application’s ability to connect to your mail server?

Thank you,
Paul