Error relating to Parmater not valid. What next?

Error said to report below message. eM Client never started. Please help.
System.ArgumentException: Parameter is not valid.
at System.Drawing.Image.get_FrameDimensionsList()
at System.Drawing.ImageAnimator.CanAnimate(Image image)
at System.Drawing.ImageAnimator.ImageInfo…ctor(Image image)
at System.Drawing.ImageAnimator.Animate(Image image, EventHandler onFrameChangedHandler)
at System.Windows.Forms.PictureBox.Animate(Boolean animate)
at System.Windows.Forms.PictureBox.Animate()
at System.Windows.Forms.PictureBox.InstallNewImage(Image value, ImageInstallationType installationType)
at System.Windows.Forms.PictureBox.set_Image(Image value)
at DbRepair.Form1.Form1_Load(Object sender, EventArgs e)


pleaseuninstall client, delete folder eM Client in C:\Users\your name\AppData\Roaming

download and install this newest version… and let me know if it helps.


Unfortunately my email of the results sent Aug 10 to John did not show on the forum and I received no response.
Here are the results:
I did as John suggested and the result when it loaded was these two errors
A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.


The second error is very long and might have system data, etc that I am not comfortable sharing in an open forum. If you need this please let me know how I can provide it to you more privately.



I have no received only one email received on 10th August and it is not yours and I can’t even find you in received emails under your name.

anyway I would like to see that link but it has been broken - can you use email shortener like for example?

with regards