Error message: "Connecting to [email address] failed"

Multiple times a day I receive this message for both of the gmail accounts I have set up. Please help me clear whatever needs to be cleared so I do not receive this anymore, Whatever additional information you need please let me know,

Hi,
try adding eM Client to the exception in Windows firewall and Antivirus software.
If that does not help, please copy the Log from Tools>Operations window next time this error pops up.

Regards,
Olivia

Thank you . I did allow eM Client through the firewall, however this morning I received the error message again.

Here is the log:

7:40:04 AM Online state: changed to online due to NetworkAvailability
7:40:04 AM [email address 1]@gmail.com [IMAP] Uploading messages: To folder [email address 1]@gmail.com/[Gmail]/Sent Mail
7:40:04 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 1]@gmail.com/
7:40:05 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 2]@gmail.com/
7:40:05 AM [email address 1]@gmail.com [GData] Synchronizing folder list
7:40:05 AM [email address 1]@gmail.com [GData] Synchronizing folder list
7:40:05 AM [email address 2]@gmail.com [GData] Synchronizing folder list
7:40:05 AM [email address 2]@gmail.com [GData] Synchronizing folder list
7:40:05 AM [email address 1]@gmail.com [GData] Synchronizing folder list
7:40:05 AM [email address 2]@gmail.com [GData] Synchronizing folder list
7:40:06 AM [email address 2]@gmail.com [GData] Synchronizing folder list
7:40:06 AM [email address 1]@gmail.com [GData] Synchronizing folder list
7:40:06 AM [email address 2]@gmail.com [GData] Synchronizing folder list
7:40:06 AM [email address 2]@gmail.com [GData] Synchronizing folder list
7:40:06 AM [email address 1]@gmail.com [GData] Synchronizing folder list
7:40:06 AM [email address 2]@gmail.com [GData] Synchronizing folder ‘[email address 2]@gmail.com/Contacts/’
7:40:06 AM [email address 1]@gmail.com [GData] Synchronizing folder list
7:40:06 AM [email address 2]@gmail.com [GData] Synchronizing folder list
7:40:06 AM [email address 1]@gmail.com [GData] Synchronizing folder ‘[email address 1]@gmail.com/Contacts/’
7:40:06 AM [email address 2]@gmail.com [GData] Synchronizing folder list
7:40:06 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: Done
7:40:06 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 2]@gmail.com/Inbox
7:40:06 AM [email address 2]@gmail.com [GData] Synchronizing folder ‘[email address 2]@gmail.com/Contacts/’
7:40:06 AM [email address 2]@gmail.com [GData] Synchronizing folder ‘[email address 2]@gmail.com/[email address 2]@gmail.com/’
7:40:06 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: Done
7:40:06 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 2]@gmail.com/[Gmail]
7:40:06 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: Done
7:40:06 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 1]@gmail.com/Inbox
7:40:06 AM [email address 1]@gmail.com [IMAP] Uploading messages: Done
7:40:06 AM [email address 1]@gmail.com [GData] Synchronizing folder list
7:40:06 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: Done
7:40:06 AM [email address 2]@gmail.com [IMAP] Synchronizing messages: For folder [email address 2]@gmail.com/Inbox
7:40:06 AM [email address 1]@gmail.com [GData] Synchronizing folder list
7:40:07 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: Done
7:40:07 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 1]@gmail.com/[Gmail]
7:40:07 AM [email address 1]@gmail.com [GData] Synchronizing folder ‘[email address 1]@gmail.com/Contacts/’
7:40:07 AM [email address 1]@gmail.com [GData] Synchronizing folder ‘[email address 1]@gmail.com/[email address 1]@gmail.com/’
7:40:07 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: Done
7:40:07 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 1]@gmail.com/Inbox/NAM
7:40:07 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: Done
7:40:07 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 1]@gmail.com/Inbox/House
7:40:07 AM [email address 2]@gmail.com [IMAP] Synchronizing messages: Done
7:40:07 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: Done
7:40:07 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 1]@gmail.com/Inbox/Healthcare
7:40:07 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: Done
7:40:07 AM [email address 1]@gmail.com [IMAP] Synchronizing messages: For folder [email address 1]@gmail.com/Inbox
7:40:08 AM [email address 1]@gmail.com [IMAP] Synchronizing messages: For folder [email address 1]@gmail.com/Inbox
7:40:08 AM [email address 1]@gmail.com [IMAP] Synchronizing messages: Done
7:40:17 AM [email address 1]@gmail.com [IMAP] Downloading message part…
7:40:18 AM [email address 1]@gmail.com [IMAP] Downloading message part…: Done
7:40:18 AM [email address 1]@gmail.com [IMAP] Downloading message part…
7:40:18 AM [email address 1]@gmail.com [IMAP] Downloading message part…: Done
7:40:18 AM [email address 1]@gmail.com [IMAP] Downloading message part…
7:40:18 AM [email address 1]@gmail.com [IMAP] Downloading message part…: Done
7:40:18 AM [email address 1]@gmail.com [IMAP] Downloading message part…
7:40:18 AM [email address 1]@gmail.com [IMAP] Downloading message part…: Done
7:40:18 AM [email address 1]@gmail.com [IMAP] Downloading message part…
7:40:18 AM [email address 1]@gmail.com [IMAP] Downloading message part…: Done
7:40:18 AM [email address 1]@gmail.com [IMAP] Downloading message part…
7:40:21 AM [email address 1]@gmail.com [IMAP] Downloading message part…: Done
7:40:21 AM [email address 1]@gmail.com [IMAP] Downloading message part…
7:40:24 AM [email address 1]@gmail.com [IMAP] Downloading message part…: Done
7:40:24 AM [email address 1]@gmail.com [IMAP] Downloading message part…
7:40:26 AM [email address 1]@gmail.com [IMAP] Downloading message part…: Done
7:40:26 AM [email address 1]@gmail.com [IMAP] Downloading message part…
7:40:26 AM [email address 1]@gmail.com [IMAP] Downloading message part…: Done
7:40:32 AM [email address 1]@gmail.com [IMAP] Synchronizing message flags: For folder [email address 1]@gmail.com/Inbox
7:40:32 AM [email address 1]@gmail.com [IMAP] Synchronizing message flags: Done
7:42:25 AM [email address 1]@gmail.com [IMAP] Downloading message part…
7:42:25 AM [email address 1]@gmail.com [IMAP] Downloading message part…: Done
7:42:25 AM [email address 1]@gmail.com [IMAP] Downloading message part…
7:42:26 AM [email address 1]@gmail.com [IMAP] Downloading message part…: Done
7:42:33 AM [email address 1]@gmail.com [IMAP] Synchronizing message flags: For folder [email address 1]@gmail.com/Inbox
7:42:34 AM [email address 1]@gmail.com [IMAP] Synchronizing message flags: Done
7:50:04 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 1]@gmail.com/
7:50:04 AM [email address 1]@gmail.com [GData] Synchronizing folder list
7:50:04 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 2]@gmail.com/
7:50:04 AM [email address 2]@gmail.com [GData] Synchronizing folder list
7:50:04 AM [email address 2]@gmail.com [GData] Synchronizing folder list
7:50:04 AM [email address 1]@gmail.com [GData] Synchronizing folder list
7:50:05 AM [email address 1]@gmail.com [GData] Synchronizing folder ‘[email address 1]@gmail.com/Contacts/’
7:50:05 AM [email address 2]@gmail.com [GData] Synchronizing folder ‘[email address 2]@gmail.com/Contacts/’
7:50:23 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 2]@gmail.com/
7:50:23 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 1]@gmail.com/
7:50:24 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: Done
7:50:24 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 2]@gmail.com/Inbox
7:50:24 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: Done
7:50:24 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 2]@gmail.com/[Gmail]
7:50:24 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: Done
7:50:24 AM [email address 2]@gmail.com [IMAP] Synchronizing messages: For folder [email address 2]@gmail.com/Inbox
7:50:24 AM [email address 2]@gmail.com [IMAP] Synchronizing messages: Done
7:50:42 AM [email address 1]@gmail.com [IMAP] MailExceptions.ConnectionException:
7:50:42 AM (Disconnecting)
7:50:42 AM at MailClient.Imap.Synchronizer.ImapCommand.ThrowIfConnectionBroken(BasicResponse response)
7:50:42 AM at MailClient.Imap.Synchronizer.SynchronizeFoldersCommand.ExecuteInternal(WorkerStatus status)
7:50:42 AM at MailClient.Imap.Synchronizer.ImapCommand.Execute(WorkerStatus status)
7:50:42 AM at MailClient.Commands.Command.Process(WorkerStatus status)
8:00:04 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 1]@gmail.com/
8:00:04 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 2]@gmail.com/
8:00:04 AM [email address 1]@gmail.com [GData] Synchronizing folder list
8:00:04 AM [email address 2]@gmail.com [GData] Synchronizing folder list
8:00:04 AM [email address 1]@gmail.com [GData] Synchronizing folder list
8:00:04 AM [email address 2]@gmail.com [GData] Synchronizing folder list
8:00:04 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: Done
8:00:04 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 2]@gmail.com/Inbox
8:00:04 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: Done
8:00:04 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 1]@gmail.com/Inbox
8:00:05 AM [email address 1]@gmail.com [GData] Synchronizing folder list
8:00:05 AM [email address 2]@gmail.com [GData] Synchronizing folder list
8:00:05 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: Done
8:00:05 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 2]@gmail.com/[Gmail]
8:00:05 AM [email address 2]@gmail.com [GData] Synchronizing folder ‘[email address 2]@gmail.com/Contacts/’
8:00:05 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: Done
8:00:05 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 1]@gmail.com/[Gmail]
8:00:05 AM [email address 1]@gmail.com [GData] Synchronizing folder ‘[email address 1]@gmail.com/Contacts/’
8:00:05 AM [email address 2]@gmail.com [GData] Synchronizing folder ‘[email address 2]@gmail.com/[email address 2]@gmail.com/’
8:00:05 AM [email address 1]@gmail.com [GData] Synchronizing folder ‘[email address 1]@gmail.com/[email address 1]@gmail.com/’
8:00:05 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: Done
8:00:05 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: Done
8:00:05 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 1]@gmail.com/Inbox/NAM
8:00:05 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: Done
8:00:05 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 1]@gmail.com/Inbox/House
8:00:05 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: Done
8:00:05 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 1]@gmail.com/Inbox/Healthcare
8:00:05 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: Done
8:00:05 AM [email address 1]@gmail.com [IMAP] Synchronizing messages: For folder [email address 1]@gmail.com/Inbox
8:00:06 AM [email address 1]@gmail.com [IMAP] Synchronizing messages: Done
8:10:04 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 1]@gmail.com/
8:10:04 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 2]@gmail.com/
8:10:04 AM [email address 1]@gmail.com [GData] Synchronizing folder list
8:10:04 AM [email address 2]@gmail.com [GData] Synchronizing folder list
8:10:04 AM [email address 1]@gmail.com [GData] Synchronizing folder list
8:10:04 AM [email address 2]@gmail.com [GData] Synchronizing folder list
8:10:04 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: Done
8:10:04 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 2]@gmail.com/Inbox
8:10:04 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: Done
8:10:04 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 1]@gmail.com/Inbox
8:10:04 AM [email address 2]@gmail.com [GData] Synchronizing folder ‘[email address 2]@gmail.com/Contacts/’
8:10:04 AM [email address 1]@gmail.com [GData] Synchronizing folder ‘[email address 1]@gmail.com/Contacts/’
8:10:05 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: Done
8:10:05 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 2]@gmail.com/[Gmail]
8:10:05 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: Done
8:10:05 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 1]@gmail.com/[Gmail]
8:10:05 AM [email address 2]@gmail.com [IMAP] Synchronizing subfolders: Done
8:10:05 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: Done
8:10:05 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 1]@gmail.com/Inbox/NAM
8:10:05 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: Done
8:10:05 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 1]@gmail.com/Inbox/House
8:10:05 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: Done
8:10:05 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: For folder [email address 1]@gmail.com/Inbox/Healthcare
8:10:05 AM [email address 1]@gmail.com [IMAP] Synchronizing subfolders: Done

Unfortunately the connection is being closed by another application.
Do you have any anti-virus software?

Regards,
Olivia