Error connecting to exchange 2010 (emClient 6.0)

I cannot add my exchange account:

1:40:42 [Exchange Web Services] Synchronizing folder list
1:40:42 [Exchange Web Services] MailExceptions.ConnectionException: Couldn’t get server version.
1:40:42 at MailClient.Protocols.Exchange.ExchangeAccount.get_ExchangeService()
1:40:42 at MailClient.Protocols.Exchange.ExchangeFolderSynchronizer.GetFolderList(Folder homeFolder, CancellationToken cancellationToken)
1:40:42 at MailClient.Protocols.Common.FolderSynchronizer.<>c__DisplayClass5.b__0(WorkerStatus status, CancellationToken cancellationToken)
1:40:42 at MailClient.Protocols.Exchange.ExchangeGenericCommand.Execute(WorkerStatus status)
1:40:42 at MailClient.Commands.Command.Process(WorkerStatus status)


I will need your Exchange logs, go to tools - settings - advanced, check Exchange web services under your account, apply and restart eM Client.

Simulate steps that leads to your issue and after that send logs… to together with this topic’s URL in subject.

then you can turn logging off.



Hold on, I have since been able to connect to Exchange, even though events are missing (registered an issue for this in the pro ticketing system – I have bought pro licenses)

ok, noted.


This issue has been solved as I have been informed.


Is this available as a patch/release?

New update should be released soon, but problem here is that you have resolved it with my colleague over remote control (teamviewer) so I was unable to find what exactly was your issue and solution to it.
But I suppose that if it was because of eM Client it was reported and will be implemented as patch.