Ensure emClient is respecting GMail and Outlook Spam folders

#1

I recently had a situation where some e-mail wound up in the GMail junk folder in emClient, but were not physically in the spam folder on GMail. They were in the Inbox. I want to ensure that emClient respects both GMail and Outlook’s selection of SPAM and not use its own decision-making.

Is there something I missed that I need to configure, or is emClient supposed to respect the spam selections by the service provider?

Thanks,
Rob

#2

Hi, eM Client downloads emails and folders exactly like server sent them to it. You can try right click on your trash/junk folder and select properties - repair tab and repair button.

Jan