em on my mac keeps trying to sync trash map of one my main mailaccount and i can only stop it with a forced stop
imap is not broken; em on my iphone: no problems
tried:
- forced stop, several times
- restart em
- restart macbook
no result… what to do?
Maybe its not finished synching yet on your desktop so you have to wait longer. Click the dropdown on the right of Refresh and click “Show Operations” and see if its synching mail or folders.
If its not synching any mail or folders etc after alongtime and closing and reopening eM Client makes no difference, then suggest you go to “Menu / Accounts” and remove and re-add your account and see if that fixes it as could be some sort of corrupted local account. If you have a IMAP, Exchange, Office 365 or iCloud account all your messages etc will come back from the server once it reconnects.
If you have a POP account or messages in Local folder “then before removing and re-adding your account”, go to “Menu / File / Export” and export your messages, contact, tasks etc you need to a folder on your eg: desktop or downloads so you can then reimport them later via “Menu / File / Import”.
Apart from removing and re-adding the account if its its just stopped synching a specific folder and you have an IMAP, Exchange, Office 365 or iCloud account, you could try repairing that folder to clear the local cache to start new. To do that “right click on the folder” and click “Properties” Then click the “Repair” tab at the top and click “Repair” and see if that fixes it.
Alternatively if you have been making regular eM Client backups you could restore a recent backup when you know it was synching ok via “Menu / File / Restore” and then go from there. If you do restore and have a POP account or messages in Local Folders, “then before restoring” also export anything you need first to a folder on your desktop or downloads so you can then reimport any newer messages, contacts, tasks etc later.