Am setting up new laptop, loaded V7, activated with my pro licence, restored from backup and all was fine.
Then it offered me an update, which I accepted, not realising it was a major upgrade. I was then told I was unlicenced and needed to buy V8 licences. I didn’t want to pay for these so I deactivated, reinstalled V7, re-restored database, tried to reactivate and was told it was unvalid nd converted to a free - limited - V8 licence. So, I need you to restore one of my licences please. Ron
Since you have a PRO license for v7 I would suggest you open a support ticket.
Thanks, I thought I was - given that the ‘Get Support’ menu item links to this forum. Anyway, got support and all sorted. Thanks for your reply.
Normally if you go to Menu > Help > Get Support and you have a Pro License activated, it should take you to the support web interface.
If you have a Free License activated, it should bring you to this forum. I guess that was because of the issue with the license that you came here.
Good to know. 
Clever approach! Thanks