Emclient Gmail Contacts Sync Problem

I have the following version installed on my wifes computer:

I keep getting the following error and no contacts are showing:

This is on a brand new Dell laptop install.  EmClient is still running on her old computer with no errors.  

Any help would be appreciated.

Marty Hoskins

Hello,
go to the Contacts section and run Repair on the Gmail Contacts folder (Right click > Properties > Repair).
After the folder resynchronizes, see if the issue persists.
If it does, please open the third tab of the Operations window titled Log and copy its contents here.

Regards,
Olivia