Thanks a lot! Will do the same here!
I don’t have the option to revert to 6 as I did a clean install of 7 on a new PC, is there any support for this software???
You can still load Client 6
To do so …
I am using Windows latest version. I made a backup copy of all e-mails before reinstalling em Client 6 to be safe. I did not need it.
Then I uninstalled em Client 7 … right mouse click on Start > Control Panel > View By Category > Programs > uninstall a program … then select em Client 7
Then I installed em Client 6. When it was installed all the messages and contacts and calendars were still there.
I think the support folks for Client 7 are in denial regarding this problem and while they may be working on it I have not seen anything saying so. I have written to them but have received no response.
I am not able to discern if these are all features of the same problem I know my experience is Client 6 works and Client 7 does not work on my Windows 10 installation.
Well, I was able to create a backup, to uninstall version 7, but when installing version 6 it said taht it was not possible to open my data since ir was created in a new version…any tips?
I did not experience that problem. I did not need to use the backup. Whne I opened client 6 all the data was there.
How did you do the backup? I used the Client 7 to do so…
I used Client 7 to make the backup then removed client 7.
I then reinstalled client 6 from the webpage.
When I opened it all the data was there.
I did not need the backup.
If you look at the web page for Gmail it may still have your old files there.
Wasn’t avble to install version 6 and get tje backup. It would not upload contacts and e-mails. Version 7 is still not working.
version 6 and 7 have different database structures, so you cannot use the backup from v7 in v6.
You need to export the data (eml, csv, …) and then import them - that would work.
I have tried this but the eM Client doesn’t open at all. There must be something installed in my computer that makes the solution look to backups and them it says I need a new version to open it. Any comments?