Emails will not send and receive after new update just streams of error messages!

Installed eM client 6 a couple of weeks ago and now there is always 1 unread e-mail which I cant get rid of and today none of my E-mails are coming through to me at all - I’ve checked all settings and had an IT person look at it but since the update it has put me off using this and now I’m having bigger issues

here is a copy of the error codes:

14:07:06 Online state: changed to online due to NetworkAvailability 14:07:06 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:07:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:07:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:07:16   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:07:16    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:07:16    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:07:16    at MailClient.Commands.Command.Process(WorkerStatus status)
14:07:37 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:07:37 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:07:37 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:07:38   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:07:38    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:07:38    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:07:38    at MailClient.Commands.Command.Process(WorkerStatus status)
14:07:46 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:07:46 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:07:46 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:07:46   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:07:46    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:07:46    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:07:46    at MailClient.Commands.Command.Process(WorkerStatus status)
14:08:05 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:08:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:08:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:08:06   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:08:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:08:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:08:06    at MailClient.Commands.Command.Process(WorkerStatus status)
14:09:05 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:09:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:09:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:09:06   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:09:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:09:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:09:06    at MailClient.Commands.Command.Process(WorkerStatus status)
14:10:05 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:10:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:10:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:10:06   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:10:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:10:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:10:06    at MailClient.Commands.Command.Process(WorkerStatus status)
14:11:05 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:11:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:11:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:11:06   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:11:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:11:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:11:06    at MailClient.Commands.Command.Process(WorkerStatus status)
14:11:21 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:11:21 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:11:21 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:11:22   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:11:22    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:11:22    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:11:22    at MailClient.Commands.Command.Process(WorkerStatus status)
14:12:05 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:12:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:12:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:12:06   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:12:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:12:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:12:06    at MailClient.Commands.Command.Process(WorkerStatus status)
14:13:05 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:13:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:13:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:13:16   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:13:16    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:13:16    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:13:16    at MailClient.Commands.Command.Process(WorkerStatus status)
14:14:05 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:14:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:14:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:14:06   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:14:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:14:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:14:06    at MailClient.Commands.Command.Process(WorkerStatus status)
14:15:06 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:15:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:15:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:15:06   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:15:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:15:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:15:06    at MailClient.Commands.Command.Process(WorkerStatus status)
14:16:06 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:16:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:16:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:16:06   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:16:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:16:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:16:06    at MailClient.Commands.Command.Process(WorkerStatus status)
14:17:06 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:17:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:17:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:17:07   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:17:07    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:17:07    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:17:07    at MailClient.Commands.Command.Process(WorkerStatus status)
14:18:06 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:18:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:18:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:18:16   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:18:16    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:18:16    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:18:16    at MailClient.Commands.Command.Process(WorkerStatus status)
14:19:06 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:19:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:19:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:19:06   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:19:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:19:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:19:06    at MailClient.Commands.Command.Process(WorkerStatus status)
14:20:06 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:20:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:20:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:20:06   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:20:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:20:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:20:06    at MailClient.Commands.Command.Process(WorkerStatus status)
14:20:49 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:20:49 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:20:50 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:20:50   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:20:50    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:20:50    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:20:50    at MailClient.Commands.Command.Process(WorkerStatus status)
14:21:06 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:21:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:21:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:21:06   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:21:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:21:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:21:06    at MailClient.Commands.Command.Process(WorkerStatus status)
14:22:06 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:22:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:22:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:22:06   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:22:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:22:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:22:06    at MailClient.Commands.Command.Process(WorkerStatus status)
14:23:06 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:23:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:23:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:23:16   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:23:16    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:23:16    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:23:16    at MailClient.Commands.Command.Process(WorkerStatus status)
14:24:06 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:24:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:24:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:24:06   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:24:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:24:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:24:06    at MailClient.Commands.Command.Process(WorkerStatus status)
14:25:06 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:25:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:25:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:25:06   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:25:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:25:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:25:06    at MailClient.Commands.Command.Process(WorkerStatus status)
14:26:06 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:26:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:26:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:26:06   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:26:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:26:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:26:06    at MailClient.Commands.Command.Process(WorkerStatus status)
14:27:06 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:27:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:27:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:27:06   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:27:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:27:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:27:06    at MailClient.Commands.Command.Process(WorkerStatus status)
14:28:06 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:28:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:28:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:28:16   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:28:16    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:28:16    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:28:16    at MailClient.Commands.Command.Process(WorkerStatus status)
14:29:06 robert@eco-eye.com [POP3]  Connecting: To robert@eco-eye.com
14:29:06 robert@eco-eye.com [POP3]  Connected: To robert@eco-eye.com
14:29:06 robert@eco-eye.com [POP3]  Downloading messages: From robert@eco-eye.com
14:29:06   MailClient.Storage.Application.OperationException: Connection terminated prematurely
14:29:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.ReadMail(Int64 messageSize, Int64& downloadedBytes, Int64 totalBytes, WorkerStatus status)
14:29:06    at MailClient.Protocols.Pop3.Pop3ReceiveCommand.Execute(WorkerStatus status)
14:29:06    at MailClient.Commands.Command.Process(WorkerStatus status)

Hello Robert,

Thank you for posting the log. There is something interferring with your connection (Connection terminated prematurely). If you use an antivirus software or firewall, could you try to pause them to see if the errors stop? If they do, please add eM Client to exceptions.

Regards,
Maurice