Emails that I read earlier are coming back later marked as "unread".

1

Emails that I’ve read before are coming back later marked as “unread” under “Smart Folders”. I’m using v7.26567.0.
Please help.

2

Hello Connie,
what mail account does this happen on? Is it POP/IMAP/Exchange?

Regards,
Olivia

3

It’s a Gmail account using IMAP.

4

I’m having this same issue, but not just under smart folders.  I will show unread messages in a folder where everything has been read and go to a folder not realizing I have unread messages and have a large number. Very frustrating.  This often even happens with drafts. I send a message and drafts will show I have one even though the message has long been sent.

Are there plans to resolve this or an update already out there?  I’m on version 7.0.26687.0

Update:  I just installed 27943, will see if that resolves the issue.

5

Hello Tamara,
please let us know if the newest version solves the issue for you.

Regards,
Olivia

6

I am using the Beta 7.1.29257.0 and it has been happening off and on for me, seems to be when I connect to networks. I lost network connectivity and then regained it and about 10 messages went from read to unread on resync. It is a gmail account and the only account in my email client. Hopefully this gets fixed, this is a little annoying. I do realize I am using the beta and issues happen, I just wanted to report it.
Thanks,
Larry