Emails are doubled in the All Mail and Unread folders

heinzdb · September 4, 2021, 7:01pm

I have 2 of every email in my All Mail and Unread folders. Running the deduplicator has no effect.

sunriseal · September 4, 2021, 7:26pm

What version of eMC are you using?

cyberzork · September 4, 2021, 10:58pm

I have 2 of every email in my All Mail and Unread folders

Is this a POP or IMAP account ?

Also if you go to Webmail online (via a browser) do you see duplicate email as well ?

heinzdb · September 5, 2021, 12:32am

All my accounts are IMAP. Nothing is doubled when I use my browser to check my mail. It’s also not doubled in each accounts inbox, only the All Mail and Unread folders.

sunriseal · September 5, 2021, 12:37am

Random Thought: Could this possibly have something to do with Conversations being active?

heinzdb · September 5, 2021, 9:15am

Not likely. For example, amazon order confirmations are duplicated also.

Gary · September 5, 2021, 9:35am

If nothing is doubled up in the web browser, remove the accounts from eM Client, then add them back again.

cyberzork · September 5, 2021, 12:05pm

Yep agree with @Gary if the emails “are not duplicated online” in an IMAP acct, something went wrong when the account was either added or has somehow got stuffed up & just needs removing / re-adding.

heinzdb · September 5, 2021, 1:21pm

That fixed it! Thanks for help!