email will not print --- error: em client has stopped working

email will not print, after clicking the print button I get “error em client has stopped working”

What version of eM Client and Internet Explorer do you have?

Edit: Are you able to print something from Internet Explorer?

have the latest version

have the latest version

just cant open the program

Sorry for the delay. If the problem is still actual, post here a screenshot of the error message please.