About a week
ago, I was prompted to update eM client, which I did. Since then, while my Gmail is downloading fine, my Frontier email account is not downloading at all. I upgraded to version 8.0.1612. I have tried going to accounts and putting the password back in, but that didn’t help.
Sometimes I get a popup that says Password required for CalDAV. I put in my email password, but it says Unauthorized. Most of the time it just won’t download and I get a little red symbol by the frontier email folder. It says Connection failed. My most recent error message says that sync failed due to Server Hangup.
How can I get Frontier mail to download onto my computer?
Thanks. I did not realize I was using a beta version. On an earlier thread, someone suggested I update to it, since the update before that was the one the originally made the email stop downloading. I may just switch to a different email client. This one may be more trouble than it’s worth. Thanks for your help.
Well beta versions are not complete applications. They are in testing mode and usually have loads of issues. The developers release betas so that users can test them to find theses issues ahead of the official release.
I understand. But the official update was not working either. I only updated to the Beta because someone in the Forums suggested it as a way to solve my issues with the other update. Is there any way to undo an update and get back to where I was two updates ago?
I have the red triangle by the frontier account that says Connection Failed. When I go into the log, there are lots of entries. I don’t know which are significant and which aren’t. Here are some of the most recent:
8:45:43 AM [email protected] IMAP Uploading item(s) to folder ‘/Archive/Old Mail/Inbox’
8:46:50 AM at MailClient.Protocols.Imap.ConnectionPool.AcquireConnectionAsync(Folder mailFolder, Boolean noSelect)
8:46:50 AM at MailClient.Protocols.Imap.ConnectionContext.CreateContextAsync(ImapAccount account, Folder folder, Boolean noSelect)
8:46:50 AM at MailClient.Protocols.Imap.ImapMailSynchronizer.AppendAsync(IItemUploadContext1 uploadContext, FolderInfo info, MailItem item, CancellationToken cancellationToken) 8:46:50 AM at MailClient.Protocols.Imap.ImapMailSynchronizer.UploadAsync(IItemUploadContext1 uploadContext, Folder folder, IEnumerable1 items, CancellationToken cancellationToken) 8:46:50 AM at MailClient.Protocols.Imap.ImapMailSynchronizer.Upload(IItemUploadContext1 uploadContext, Folder folder, IEnumerable`1 items, CancellationToken cancellationToken)
8:46:50 AM at MailClient.Protocols.Common.ItemSynchronizer`2.<>c__DisplayClass31_0.b__0(WorkerStatus status, CancellationToken cancellationToken) 8:46:50 AM at MailClient.Protocols.Imap.ImapActionCommand.<>c__DisplayClass12_0.<.ctor>b__0(WorkerStatus ws, CancellationToken ct) 8:46:50 AM at MailClient.Protocols.Imap.ImapActionCommand.ExecuteInternalSync(WorkerStatus status) 8:46:50 AM at MailClient.Protocols.Imap.ImapActionCommand.Execute(WorkerStatus status) 8:46:50 AM at MailClient.Commands.Command.Process(WorkerStatus status)
There are, of course, lots more both for IMAP and for DAV. </.ctor>
The log does not give anything that I know what to do with.
Some things you can try tough:
Disable your antivirus/firewall application, then restart eM Client.
In eM Client go to Menu > Accounts and click on the IMAP tab for your Frontier account. Make sure that the port is set to 993 and the security policy is set to Use SSL/TLS on special port (legacy).
In Menu > Accounts click on the Frontier account General tab. If you are not syncing your calendar with them, scroll down to Services and untick CalDAV. That should not ask again for the CalDAV password.
