eM does not load after install

Just installed eM, it does not load, throws “Checking for computed database main.dat”

Answered as ticket 1751 at support ticket system.

Hi felichka,
I had this error too. I resolved it by doing this:
Open ‘My Computer’ and in the ‘Address’ entry box, type
%appdata%
then hit ‘enter’ on your keyboard.
Delete the folder named ‘em client’ and then try starting em.
Hope that helps.
Keith

Thank you. Somehow I have fixed the problem but after realizing that I can not have more than one account with the same domain name I gave up and went back to MS Outlook.