Yes does sound like eM Client task / process is possible stuck in memory.
I personally never had that issue in V7.x, only that as @Son-of-A-Gun said with eM Client later V 8.1 builds I also had that issue (some of the time) where even when you closed eM Client, it was still showing in Task Manager processes etc. At that time i just manually closed EMC processes to fix it.
This was then fixed with the V8.1.973.0 release update on Dec 22 (2020) & subsequent newer builds.
I did the upgrade to eM Client V8.1 and definitely prefer it to V7. I think its well worth the u/g. Yes its a slightly different looking layout , but doesn’t take long to get the hang of it & has alot of new features.
If you do want to try it, first “make a backup” of your current V7.x via “Menu / File / Backup” in case you want to revert back, as you will need the same ver database to restore if you do reinstall V7.x. I would personally make two backups just in case.
(See also how to revert back to eM Client V7 below).
How can I downgrade back to eM Client 7? - Powered by Kayako Help Desk Software
You can get all the latest versions of eM Client via the version history page.
Tuesday, December 22, 2020
eM Client 8.1 Service Update
- Some fixes for application shutdown