eM Client version 6.0.22344.0 Crashes Every Day

eM Client version 6.0.22344.0 Crashes Every Day.  This was an expensive email client.  Several email clients offering many of the same capabilities are free (Thunderbird).  I was happy to spend the money because I liked the additional features.  But it is extremely buggy so far.  More buggy than any other piece of software I have purchased…ever.  Please test before releasing to general public.  Thank you.

Hello Duke, I’m sorry to see this, unfortunately I’m not quite sure what you’re referring to, if the application is crashing can you please submit the error report to us for more information about the error? When the application crashes, please click on the “Show error” button, copy the error and submit it to us here on the forum.
What mail service are you using the application with?

Also note that as a PRO license user you’re also entitled to use the priority support available at http://support.emclient.com/ or at support@emclient.com where queries are handled with a higher priority.

The program crashes every night.  When I access em client in the morning, it has either shut down by itself (that happened today) or it shows some type of error accessing an email account.  Today, there was no show error button.  It simply said it was checking the integrity of the database when I restarted the application.  I am using Outlook.com, GMail and Yahoo.  All with IMAP.  I don’t see why that matters when, as I said earlier, free email products like Thunderbird, Opera, and Seamonkey handle IMAP with those services without any problems.  EMail programs shouldn’t require this level of user attention.  They should just work.  Fix the bugs.

Hello Duke, sorry for the inconvenience, however note issue resolving requires proper user feedback in order to allow us to resolve the problem. If you’re seeing any errors, please make a screenshot of the error and submit it to us here on the forum for more information.

I have the same version, except mine is the free em client and it will crash every time I select ‘new email’.  Here is the show error contents-

eM Client (6.0.22344.0)
Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 4.0.30319.34209
The following error has occurred:
System.IO.FileNotFoundException: Could not load file or assembly ‘NHunspell, Version=1.1.1.0, Culture=neutral, PublicKeyToken=1ac793ea843b4366’ or one of its dependencies. The system cannot find the file specified.
File name: ‘NHunspell, Version=1.1.1.0, Culture=neutral, PublicKeyToken=1ac793ea843b4366’
   at MailClient.UI.Forms.formSendMail.InitializeComponent()
   at MailClient.UI.Forms.formSendMail…ctor(IMail mail, SendResponseType sendResponseType, MailAccount mailAccount)
   at MailClient.UI.Forms.formSendMail.createNew(MailAccount mailAccount)
   at MailClient.UI.Forms.formSendMail.CreateNew(String mailTo, MailAccount mailAccount)
   at MailClient.UI.Forms.formMain.ShowNewMessage(String mailto, Boolean useDefaultAccount)
   at MailClient.UI.Forms.formMain.menuItem_Actions_NewItem_Click(Object sender, EventArgs e)
   at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
   at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
   at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
   at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
   at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
   at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
   at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
   at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ToolStrip.WndProc(Message& m)
   at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at MailClient.Program.b__4()
at MailClient.ExceptionUtils.ExceptionUtils.Filter(BodyDelegate body, FilterDelegate filter, Action`1 handler)

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

" rel=“nofollow”>http://emclient.com/ns/report">;

eM Client
6.0.22344.0

false

Microsoft Windows NT 6.1.7601 Service Pack 1
4.0.30319.34209


System.IO.FileNotFoundException
Could not load file or assembly ‘NHunspell, Version=1.1.1.0, Culture=neutral, PublicKeyToken=1ac793ea843b4366’ or one of its dependencies. The system cannot find the file specified.
MailClient




MailClient.exe
100693645
MailClient
MailClient.UI.Forms.formSendMail
InitializeComponent


ffffffff
0




MailClient.exe
100693466
MailClient
MailClient.UI.Forms.formSendMail
.ctor


MailClient.Mail
MailClient.Mail.IMail
mail


MailClient
MailClient.UI.Forms.formSendMail+SendResponseType
sendResponseType


MailClient
MailClient.Accounts.MailAccount
mailAccount



27
9f




MailClient.exe
100693478
MailClient
MailClient.UI.Forms.formSendMail
createNew


MailClient
MailClient.Accounts.MailAccount
mailAccount



0
1e




MailClient.exe
100693486
MailClient
MailClient.UI.Forms.formSendMail
CreateNew


mscorlib
System.String
mailTo


MailClient
MailClient.Accounts.MailAccount
mailAccount



0
20




MailClient.exe
100693157
MailClient
MailClient.UI.Forms.formMain
ShowNewMessage


mscorlib
System.String
mailto


mscorlib
System.Boolean
useDefaultAccount



41
8c




MailClient.exe
100693350
MailClient
MailClient.UI.Forms.formMain
menuItem_Actions_NewItem_Click


mscorlib
System.Object
sender


mscorlib
System.EventArgs
e



20
24




System.Windows.Forms.dll
100667402
System.Windows.Forms
System.Windows.Forms.ToolStripItem
RaiseEvent


mscorlib
System.Object
key


mscorlib
System.EventArgs
e



0
52




System.Windows.Forms.dll
100677265
System.Windows.Forms
System.Windows.Forms.ToolStripMenuItem
OnClick


mscorlib
System.EventArgs
e



17
45




System.Windows.Forms.dll
100667386
System.Windows.Forms
System.Windows.Forms.ToolStripItem
HandleClick


mscorlib
System.EventArgs
e



3b
92




System.Windows.Forms.dll
100667395
System.Windows.Forms
System.Windows.Forms.ToolStripItem
HandleMouseUp


System.Windows.Forms
System.Windows.Forms.MouseEventArgs
e



c7
16f




System.Windows.Forms.dll
100667378
System.Windows.Forms
System.Windows.Forms.ToolStripItem
FireEventInteractive


mscorlib
System.EventArgs
e


System.Windows.Forms
System.Windows.Forms.ToolStripItemEventType
met



48
88




System.Windows.Forms.dll
100667377
System.Windows.Forms
System.Windows.Forms.ToolStripItem
FireEvent


mscorlib
System.EventArgs
e


System.Windows.Forms
System.Windows.Forms.ToolStripItemEventType
met



cb
8ce58c




System.Windows.Forms.dll
100666965
System.Windows.Forms
System.Windows.Forms.ToolStrip
OnMouseUp


System.Windows.Forms
System.Windows.Forms.MouseEventArgs
mea



6f
b1




System.Windows.Forms.dll
100669087
System.Windows.Forms
System.Windows.Forms.ToolStripDropDown
OnMouseUp


System.Windows.Forms
System.Windows.Forms.MouseEventArgs
mea



0
25




System.Windows.Forms.dll
100665753
System.Windows.Forms
System.Windows.Forms.Control
WmMouseUp


System.Windows.Forms
System.Windows.Forms.Message&
m


System.Windows.Forms
System.Windows.Forms.MouseButtons
button


mscorlib
System.Int32
clicks



184
273




System.Windows.Forms.dll
100665461
System.Windows.Forms
System.Windows.Forms.Control
WndProc


System.Windows.Forms
System.Windows.Forms.Message&
m



5fe
8f18e1




System.Windows.Forms.dll
100665975
System.Windows.Forms
System.Windows.Forms.ScrollableControl
WndProc


System.Windows.Forms
System.Windows.Forms.Message&
m



3a
29




System.Windows.Forms.dll
100666993
System.Windows.Forms
System.Windows.Forms.ToolStrip
WndProc


System.Windows.Forms
System.Windows.Forms.Message&
m



e7
49




System.Windows.Forms.dll
100669106
System.Windows.Forms
System.Windows.Forms.ToolStripDropDown
WndProc


System.Windows.Forms
System.Windows.Forms.Message&
m



71
35




System.Windows.Forms.dll
100665839
System.Windows.Forms
System.Windows.Forms.Control+ControlNativeWindow
OnMessage


System.Windows.Forms
System.Windows.Forms.Message&
m



0
10




System.Windows.Forms.dll
100665840
System.Windows.Forms
System.Windows.Forms.Control+ControlNativeWindow
WndProc


System.Windows.Forms
System.Windows.Forms.Message&
m



8e
38




System.Windows.Forms.dll
100665822
System.Windows.Forms
System.Windows.Forms.NativeWindow
DebuggableCallback


mscorlib
System.IntPtr
hWnd


mscorlib
System.Int32
msg


mscorlib
System.IntPtr
wparam


mscorlib
System.IntPtr
lparam



25
5d




System.Windows.Forms.dll
100663535
System.Windows.Forms
System.Windows.Forms.UnsafeNativeMethods
DispatchMessageW


System.Windows.Forms
System.Windows.Forms.NativeMethods+MSG&
msg



ffffffff
0




System.Windows.Forms.dll
100688503
System.Windows.Forms
System.Windows.Forms.Application+ComponentManager
System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop


mscorlib
System.IntPtr
dwComponentID


mscorlib
System.Int32
reason


mscorlib
System.Int32
pvLoopData



186
24c




System.Windows.Forms.dll
100688550
System.Windows.Forms
System.Windows.Forms.Application+ThreadContext
RunMessageLoopInner


mscorlib
System.Int32
reason


System.Windows.Forms
System.Windows.Forms.ApplicationContext
context



1de
154




System.Windows.Forms.dll
100688549
System.Windows.Forms
System.Windows.Forms.Application+ThreadContext
RunMessageLoop


mscorlib
System.Int32
reason


System.Windows.Forms
System.Windows.Forms.ApplicationContext
context



13
49




MailClient.exe
100675710
MailClient
MailClient.Program
<Main>b__4


17
38




MailClient.ExceptionUtils.dll
100663314
MailClient.ExceptionUtils
MailClient.ExceptionUtils.ExceptionUtils
Filter


MailClient.ExceptionUtils
MailClient.ExceptionUtils.ExceptionUtils+BodyDelegate
body


MailClient.ExceptionUtils
MailClient.ExceptionUtils.ExceptionUtils+FilterDelegate
filter


mscorlib
System.Action`1[[System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]
handler



0
22






MailClient.exe
C:\Program Files (x86)\eM Client\MailClient.exe
MailClient.exe
MailClient.exe
6.0.22344.0
eM Client
eM Client
6.0.22344.0
False
False
False
False
False
Language Neutral


ntdll.dll
C:\Windows\SysWOW64\ntdll.dll
ntdll.dll
ntdll.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
NT Layer DLL
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


MSCOREE.DLL
C:\Windows\SYSTEM32\MSCOREE.DLL
mscoree.dll
mscoree.dll
4.0.40305.0 (Main.040305-0000)
Microsoft .NET Runtime Execution Engine
Microsoft® .NET Framework
4.0.40305.0
False
False
False
&nbsp

I am having same problem but am on Windows 8

Hello Stella, if you’re seeing identical error as Henry submitted above, please download the installer of this release, 6.0.22344.0 , and run the “Repair” option after running the installer, this should replace the missing file. If you’re not seeing this specific error, please copy the error from the crash report window and submit it to us here on the forum.

Thank you.