eM client suddenly stopped working - cannot access Verizon server

1

eM client suddenly stopped working - cannot access Verizon server; but Outlook email client on the same PC still works. I verified settings are correct with Verizon

2

Hi Don, can you please make a screenshot of your account settings from Tools > Accounts > Your account > IMAP?
This seems to be an issue with verizon as several other users have reported this issue, but should be only an account setup issue.

Thank you,
Paul.

3

I’m having the same problem.  I can ‘receive’ but not ‘send’

4

Hi agai Al, I’ve discussed this issue with my colleagues, but unfortunately we believe this is a server issue, as several users of verizon reported the issue at the same time without changing any settings/or updating the application, please make sure you’re using the correct mail settings that should be available here: http://www.verizon.com/Support/Residential/internet/highspeed/email/setup+and+use/questionsone/86782…

And if you’re please contact Verizon support in order to resolve this issue.

Thank you for understanding,
Paul.