EM Client reporting "mailbox does not exist"

Frequently Asked Questions
1

I created a folder called ‘Staff’ and then moved it to be a sub folder of another existing folder.

Every time i open EM Client an error pops up saying “Cannot open folder”.

I have tried to delete the old folder but it keeps coming back!

Any ideas? Thanks.

2

Close eM Client and run C:\Program Files (x86)\eM Client\ DbRepair.exe. See if that makes any difference.

3

Thanks Gary. It did say it found 4 things and corrected them but no joy - still the same.

4

Something else you can try is if the email account is setup as IMAP or Exchange, you can remove the account from eM Client then add it again.