Today an update notification appeared as I started eM Client. After the update I get a notification (Screenshot attached) telling me that the licence is no longer valid.
I started a trail 14 days ago and hence still in my 30 day trial period.
Hello, thank you for reporting this, I’m sorry to see that some of your trial licenses have seemed to expire, we’re inspecting this issue as it seems to be an issue with the latest release. However seems like an activation of a free license or re-activation of the previously activated license should allow you to restore all application features (except the demo mode).
I’m sorry if this has caused any issues, please make sure to let us know if the problem reoccurs or if you get unsigned of your license again.
If you were in the middle of your evaluation period, please contact our sales department at [email protected], we can issue a testing license for your evaluation purposes instead of the demo release.
If you’re having issues with this, can you also please navigate to the about page in Help > About, and use Ctrl+U/Ctrl+H to force the application to show the Update URL and HWGUID of your activation, please submit these to my work mail, [email protected] with a reference link to this forum topic for more information along with your license details (unless you were a demo license user).