EM Client failed to open 2nd day I have it

Came home and went to launch EM Client. Below is the info I got first when it failed to open, then when it failed to restore the backup. I believe I downloaded the client yesterday. Not a great start. I’m unaware of the client closing improperly. Looks like this isn’t going to allow me to paste in the entire error.

Windows 10

Thanks for any help.

System.IO.IOException: Access to the path ‘C:\Users\Chesser\AppData\Roaming\eM Client’ is denied.
   at System.IO.Directory.InternalMove(String sourceDirName, String destDirName, Boolean checkHost)
   at DbBackup.FormBackup.Restore(String backupFile, CancellationToken cancellationToken)
   at DbBackup.FormBackup.Restore(CancellationToken cancellationToken)
   at DbBackup.FormBackup.<mainform_load>b__27_0(Object a, DoWorkEventArgs b)
at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)</mainform_load>

Hi Benjamin,

It seems that another program is accessing your database so eM Client can’t open it. Usually, this is caused by antivirus program so please try shutting it off and restart eM Client to see if it helps.

Russel