I have been using Em Client for 6 months and today I got this pop-up message not having a valid licence when Em Client loaded (see attached files). I have a red exclamation mark by my inbox which I think means I cannot download emails from the server. So how am I to get email support? Below is what I see when I follow the steps to Activate the software.
I went through the “lost key” steps from the website, but that just asked me to enter my email. but again, since I am not connected to the server, I do not see how that will help.
Hi Matt,
I see that yuor account is under a gmail address, you should be able to check your mail without eM Client through the webmail interface- https://mail.google.com
If you cannot for any reason do so, I can change the email under which your address is registered so the reset email with your activation key is sent to your other account, so please let me know.
I have the same problem as the others. This occurs almost (?) every time I stop/start the software. As, fortunately, I saved my license key this is for me mostly an annoyance. However I have the same issue with the non-tech-literate girlfriend’s installation and were she to see this on her own she would probably have a meltdown. A real resolution is very much wanted.
I pay for two licenses and all of a sudden my home PC is saying that I don’t have a valid license any more. Can you help? I am getting a message saying that my license has reached the maximum number of activated installations. I can’t send or receive email at the moment from this computer.
And pro support is not answering submitted tickets which is very frustrating!
