eM Client crashes whenever i try to open a contact.

my eM Client crashes whenever i try to open a contact.  rebooting doesn’t help. what can be done?

Hello Barry, sorry to see this, if the application crashes is there any report thrown that would allow you to display the error thrown? If you’re seeing this error report window, please copy the error report and submit it to us here on the forum for more information.

What mail service are you using the application with?

Regards,

paul,
thank you for responding.  i am using gmail and a go-daddy account.
the error report is below. barry

eM Client (6.0.22344.0)Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 4.0.30319.18444
The following error has occurred:
System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
   at System.Windows.Forms.UnsafeNativeMethods.CallWindowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at System.Windows.Forms.NativeWindow.DefWndProc(Message& m)
   at System.Windows.Forms.Control.DefWndProc(Message& m)
   at System.Windows.Forms.Control.WmKeyChar(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.TextBoxBase.WndProc(Message& m)
   at System.Windows.Forms.TextBox.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.Run(ApplicationContext context)
   at MailClient.Program.b__4()
at MailClient.ExceptionUtils.ExceptionUtils.Filter(BodyDelegate body, FilterDelegate filter, Action1 handler)<br><br><br><report xmlns="&lt;a href=" http:>" rel="nofollow" target="_blank"&gt;http://emclient.com/ns/report"&gt;;<br> <product><br> <name>eM Client</name><br> <version>6.0.22344.0</version><br> </product><br> <silent>false</silent><br> <environment><br> <osversion>Microsoft Windows NT 6.1.7601 Service Pack 1</osversion><br> <frameworkversion>4.0.30319.18444</frameworkversion><br> </environment><br> <exception><br> <type>System.AccessViolationException</type><br> <message>Attempted to read or write protected memory. This is often an indication that other memory is corrupt.</message><br> <source>System.Windows.Forms</source><br> <stack><br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100663674</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.UnsafeNativeMethods</type><br> <name>CallWindowProc</name><br> <parameters><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>wndProc</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>hWnd</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Int32</type><br> <name>msg</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>wParam</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>lParam</name><br> </parameter><br> </parameters><br> </method><br> <offset>ffffffff</offset><br> <nativeoffset>0</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665800</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.NativeWindow</type><br> <name>DefWndProc</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>8</offset><br> <nativeoffset>55</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665245</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Control</type><br> <name>DefWndProc</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>0</offset><br> <nativeoffset>9</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665746</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Control</type><br> <name>WmKeyChar</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>a</offset><br> <nativeoffset>2b</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665461</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Control</type><br> <name>WndProc</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>5fe</offset><br> <nativeoffset>8f2a11</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100670709</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.TextBoxBase</type><br> <name>WndProc</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>71</offset><br> <nativeoffset>36</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100670762</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.TextBox</type><br> <name>WndProc</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>64</offset><br> <nativeoffset>35</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665839</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Control+ControlNativeWindow</type><br> <name>OnMessage</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>0</offset><br> <nativeoffset>10</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665840</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Control+ControlNativeWindow</type><br> <name>WndProc</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>8e</offset><br> <nativeoffset>38</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665822</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.NativeWindow</type><br> <name>DebuggableCallback</name><br> <parameters><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>hWnd</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Int32</type><br> <name>msg</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>wparam</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>lparam</name><br> </parameter><br> </parameters><br> </method><br> <offset>25</offset><br> <nativeoffset>5d</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100663535</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.UnsafeNativeMethods</type><br> <name>DispatchMessageW</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.NativeMethods+MSG&amp;</type><br> <name>msg</name><br> </parameter><br> </parameters><br> </method><br> <offset>ffffffff</offset><br> <nativeoffset>0</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100688504</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Application+ComponentManager</type><br> <name>System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop</name><br> <parameters><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>dwComponentID</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Int32</type><br> <name>reason</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Int32</type><br> <name>pvLoopData</name><br> </parameter><br> </parameters><br> </method><br> <offset>186</offset><br> <nativeoffset>24c</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100688551</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Application+ThreadContext</type><br> <name>RunMessageLoopInner</name><br> <parameters><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Int32</type><br> <name>reason</name><br> </parameter><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.ApplicationContext</type><br> <name>context</name><br> </parameter><br> </parameters><br> </method><br> <offset>1de</offset><br> <nativeoffset>154</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100688550</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Application+ThreadContext</type><br> <name>RunMessageLoop</name><br> <parameters><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Int32</type><br> <name>reason</name><br> </parameter><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.ApplicationContext</type><br> <name>context</name><br> </parameter><br> </parameters><br> </method><br> <offset>13</offset><br> <nativeoffset>49</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100664859</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Application</type><br> <name>Run</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.ApplicationContext</type><br> <name>context</name><br> </parameter><br> </parameters><br> </method><br> <offset>0</offset><br> <nativeoffset>17</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>MailClient.exe</modulename><br> <metadatatoken>100675710</metadatatoken><br> <assembly>MailClient</assembly><br> <type>MailClient.Program</type><br> <name>&lt;Main&gt;b__4</name><br> <parameters></parameters><br> </method><br> <offset>17</offset><br> <nativeoffset>42</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>MailClient.ExceptionUtils.dll</modulename><br> <metadatatoken>100663314</metadatatoken><br> <assembly>MailClient.ExceptionUtils</assembly><br> <type>MailClient.ExceptionUtils.ExceptionUtils</type><br> <name>Filter</name><br> <parameters><br> <parameter><br> <assembly>MailClient.ExceptionUtils</assembly><br> <type>MailClient.ExceptionUtils.ExceptionUtils+BodyDelegate</type><br> <name>body</name><br> </parameter><br> <parameter><br> <assembly>MailClient.ExceptionUtils</assembly><br> <type>MailClient.ExceptionUtils.ExceptionUtils+FilterDelegate</type><br> <name>filter</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Action1[[System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]
handler



0
22






MailClient.exe
C:\Program Files (x86)\eM Client\MailClient.exe
MailClient.exe
MailClient.exe
6.0.22344.0
eM Client
eM Client
6.0.22344.0
False
False
False
False
False
Language Neutral


ntdll.dll
C:\Windows\SysWOW64\ntdll.dll
ntdll.dll
ntdll.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
NT Layer DLL
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


MSCOREE.DLL
C:\Windows\SYSTEM32\MSCOREE.DLL
mscoree.dll
mscoree.dll
4.0.40305.0 (Main.040305-0000)
Microsoft .NET Runtime Execution Engine
Microsoft® .NET Framework
4.0.40305.0
False
False
False
True
False
English (United States)


KERNEL32.dll
C:\Windows\syswow64\KERNEL32.dll
kernel32
kernel32
6.1.7601.18015 (win7sp1_gdr.121129-1432)
Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
6.1.7601.18015
False
False
False
False
False
English (United States)


KERNELBASE.dll
C:\Windows\syswow64\KERNELBASE.dll
Kernelbase
Kernelbase
6.1.7601.18015 (win7sp1_gdr.121129-1432)
Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
6.1.7601.18015
False
False
False
False
False
English (United States)


ADVAPI32.dll
C:\Windows\syswow64\ADVAPI32.dll
advapi32.dll
advapi32.dll.mui
6.1.7601.18869 (win7sp1_gdr.150525-0603)
Advanced Windows 32 Base API
Microsoft® Windows® Operating System
6.1.7601.18869
False
False
False
False
False
English (United States)


msvcrt.dll
C:\Windows\syswow64\msvcrt.dll
msvcrt.dll
msvcrt.dll
7.0.7601.17744 (win7sp1_gdr.111215-1535)
Windows NT CRT DLL
Microsoft® Windows® Operating System
7.0.7601.17744
False
False
False
False
False
English (United States)


sechost.dll
C:\Windows\SysWOW64\sechost.dll
sechost.dll
sechost.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Host for SCM/SDDL/LSA Lookup APIs
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


RPCRT4.dll
C:\Windows\syswow64\RPCRT4.dll
rpcrt4.dll
rpcrt4.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Remote Procedure Call Runtime
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


SspiCli.dll
C:\Windows\syswow64\SspiCli.dll
security.dll
security.dll
6.1.7601.18933 (win7sp1_gdr.150715-0600)
Security Support Provider Interface
Microsoft® Windows® Operating System
6.1.7601.18933
False
False
False
False
False
English (United States)


CRYPTBASE.dll
C:\Windows\syswow64\CRYPTBASE.dll
cryptbase.dll
cryptbase.dll
6.1.7601.18933 (win7sp1_gdr.150715-0600)
Base cryptographic API DLL
Microsoft® Windows® Operating System
6.1.7601.18933
False
False
False
False
False
English (United States)


mscoreei.dll
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
mscoreei.dll
mscoreei.dll
4.0.30319.18408 built by: FX451RTMGREL
Microsoft .NET Runtime Execution Engine
Microsoft® .NET Framework
4.0.30319.18408
False
False
False
True
False
English (United States)


SHLWAPI.dll
C:\Windows\syswow64\SHLWAPI.dll
SHLWAPI
SHLWAPI.DLL.MUI
6.1.7600.16385 (win7_rtm.090713-1255)
Shell Light-weight Utility Library
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


GDI32.dll
C:\Windows\syswow64\GDI32.dll
gdi32
gdi32
6.1.7601.18898 (win7sp1_gdr.150617-0600)
GDI Client DLL
Microsoft® Windows® Operating System
6.1.7601.18898
False
False
False
False
False
English (United States)


USER32.dll
C:\Windows\syswow64\USER32.dll
user32
user32
6.1.7601.17514 (win7sp1_rtm.101119-1850)
Multi-User Windows USER API Client DLL
Microsoft® Windows® Operating System
6.1.7601.17514
False
False
False
False
False
English (United States)


avghookx.dll
C:\Program Files (x86)\AVG\AVG2015\avghookx.dll
avghookx.dll
avghookx.dll
15.0.0.6125
None
AVG Internet Security
15.0.0.6125
False
False
False
True
True
Language Neutral


IMM32.DLL
C:\Windows\system32\IMM32.DLL
imm32
imm32
6.1.7601.17514 (win7sp1_rtm.101119-1850)
Multi-User Windows IMM32 API Client DLL
Microsoft® Windows® Operating System
6.1.7601.17514
False
False
False
False
False
English (United States)


MSCTF.dll
C:\Windows\syswow64\MSCTF.dll
MSCTF
MSCTF.DLL.MUI
6.1.7600.16385 (win7_rtm.090713-1255)
MSCTF Server DLL
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


LPK.dll
C:\Windows\syswow64\LPK.dll
LanguagePack
LanguagePack
6.1.7601.18946 (win7sp1_gdr.150730-0600)
Language Pack
Microsoft® Windows® Operating System
6.1.7601.18946
False
False
False
False
False
English (United States)


USP10.dll
C:\Windows\syswow64\USP10.dll
Uniscribe
Uniscribe
1.0626.7601.18454 (win7sp1_gdr.140424-1533)
Uniscribe Unicode script processor
Microsoft® Uniscribe Unicode script processor
1.0626.7601.18454
False
False
False
False
False
English (United States)


clr.dll
C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
clr.dll
clr.dll
4.0.30319.18444 built by: FX451RTMGDR
Microsoft .NET Runtime Common Language Runtime - WorkStation
Microsoft® .NET Framework
4.0.30319.18444
False
False
False
True
False
English (United States)


MSVCR110_CLR0400.dll
C:\Windows\system32\MSVCR110_CLR0400.dll
msvcr110_clr0400.dll
msvcr110_clr0400.dll
11.00.50938.18408 built by: FX451RTMGREL
Microsoft® C Runtime Library
Microsoft® Visual Studio® 11 Beta
11.00.50938.18408
False
False
False
False
False
English (United States)


mscorlib.ni.dll
C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\ce5f61c5754789df97be8dc991c47d07\mscorlib.ni.dll
mscorlib.dll
mscorlib.dll
4.0.30319.18444 built by: FX451RTMGDR
Microsoft Common Language Runtime Class Library
Microsoft® .NET Framework
4.0.30319.18444
False
False
False
True
False
English (United States)


ole32.dll
C:\Windows\syswow64\ole32.dll
OLE32.DLL
OLE32.DLL.MUI
6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft OLE for Windows
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


uxtheme.dll
C:\Windows\system32\uxtheme.dll
UxTheme.dll
UxTheme.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft UxTheme Library
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


System.ni.dll
C:\Windows\assembly\NativeImages_v4.0.30319_32\System\17a393b77ae757f0768501fb95ff5af6\System.ni.dll
System.dll
System.dll
4.0.30319.34238 built by: FX452RTMGDR
.NET Framework
Microsoft® .NET Framework
4.0.30319.34238
False
False
False
True
False
English (United States)


CRYPTSP.dll
C:\Windows\system32\CRYPTSP.dll
cryptsp.dll
cryptsp.dll
6.1.7601.18741 (win7sp1_gdr.150202-1526)
Cryptographic Service Provider API
Microsoft® Windows® Operating System
6.1.7601.18741
False
False
False
False
False
English (United States)


rsaenh.dll
C:\Windows\system32\rsaenh.dll
rsaenh.dll
rsaenh.dll
6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft Enhanced Cryptographic Provider
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


MailClient.Collections.ni.dll
C:\Windows\assembly\NativeImages_v4.0.30319_32\MailClient.1d52ed9e#\9da3e86a65d3edfb67576c74d022a20d\MailClient.Collections.ni.dll
MailClient.Collections.dll
MailClient.Collections.dll
6.0.22344.0
MailClient.Collections
MailClient.Collections
6.0.22344.0

Hello, can you please try to update your eM Client to this release, 6.0.23181.0 and check if the issue persists?

Regards,

bravo! thank you paul. nice work! it’s all good. while i have your attention i have another issue that i can’t resolve:
i use an iphone and it syncs with outlook, which i used before switching to eM Client. however, i can’t see how to sync my phone with eM Client. therefore whenever i add a contact, i have to add the contact twice; once to outlook for the phone sync and once to eM Client. please tell me if there is a way to either sync my contact list with outlook so it gets to my phone or a direct way to sync eM Client with my phone.  thank you.
barry

paul,
regarding the fix you just sent me that was successful ( 6.0.23181.0 ), how often is there an update and how can i track the update releases. i don’t recall getting a notice of an update release and clearly it did not automatically update. what can i do? thank you.

Hello, all public releases are pushed to our users automatically and should be available through the “check for updates” option in Help > Check for updates, or pushed to you automatically on the next eM Client startup. However note some releases are not immediately pushed to all our users, thus don’t have to be necessarily available for all at the same moment.

Regarding your contacts issue - if you’re using your outlook.com account with eM Client synchronised over AirSync - you should have an available Outlook.com contacts folder available under Contacts in eM Client, Contacts saved within this folder should automatically be synchronised with your mail server (Outlook.com) and if your phone supports it, synchronised with all devices using the sync service.

Regards,

paul, i spoke too soon. the fix was successful when i entered a new contact. however, when i edit contacts it still crashes. here is the error report i get when editing a contact:
eM Client (6.0.23181.0)Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 4.0.30319.18444
The following error has occurred:
System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
   at System.Windows.Forms.UnsafeNativeMethods.CallWindowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at System.Windows.Forms.NativeWindow.DefWndProc(Message& m)
   at System.Windows.Forms.Control.DefWndProc(Message& m)
   at System.Windows.Forms.Control.WmKeyChar(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.TextBoxBase.WndProc(Message& m)
   at System.Windows.Forms.TextBox.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.Run(ApplicationContext context)
   at MailClient.Program.b__4()
at MailClient.ExceptionUtils.ExceptionUtils.Filter(BodyDelegate body, FilterDelegate filter, Action1 handler)<br><br><br><report xmlns="&lt;a href=" http:>" rel="nofollow" target="_blank"&gt;http://emclient.com/ns/report"&gt;;<br> <product><br> <name>eM Client</name><br> <version>6.0.23181.0</version><br> </product><br> <silent>false</silent><br> <environment><br> <osversion>Microsoft Windows NT 6.1.7601 Service Pack 1</osversion><br> <frameworkversion>4.0.30319.18444</frameworkversion><br> </environment><br> <exception><br> <type>System.AccessViolationException</type><br> <message>Attempted to read or write protected memory. This is often an indication that other memory is corrupt.</message><br> <source>System.Windows.Forms</source><br> <stack><br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100663674</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.UnsafeNativeMethods</type><br> <name>CallWindowProc</name><br> <parameters><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>wndProc</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>hWnd</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Int32</type><br> <name>msg</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>wParam</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>lParam</name><br> </parameter><br> </parameters><br> </method><br> <offset>ffffffff</offset><br> <nativeoffset>0</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665800</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.NativeWindow</type><br> <name>DefWndProc</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>8</offset><br> <nativeoffset>55</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665245</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Control</type><br> <name>DefWndProc</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>0</offset><br> <nativeoffset>9</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665746</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Control</type><br> <name>WmKeyChar</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>a</offset><br> <nativeoffset>2b</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665461</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Control</type><br> <name>WndProc</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>5fe</offset><br> <nativeoffset>8f2a11</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100670709</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.TextBoxBase</type><br> <name>WndProc</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>71</offset><br> <nativeoffset>36</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100670762</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.TextBox</type><br> <name>WndProc</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>64</offset><br> <nativeoffset>35</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665839</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Control+ControlNativeWindow</type><br> <name>OnMessage</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>0</offset><br> <nativeoffset>10</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665840</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Control+ControlNativeWindow</type><br> <name>WndProc</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>8e</offset><br> <nativeoffset>38</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665822</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.NativeWindow</type><br> <name>DebuggableCallback</name><br> <parameters><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>hWnd</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Int32</type><br> <name>msg</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>wparam</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>lparam</name><br> </parameter><br> </parameters><br> </method><br> <offset>25</offset><br> <nativeoffset>5d</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100663535</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.UnsafeNativeMethods</type><br> <name>DispatchMessageW</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.NativeMethods+MSG&amp;</type><br> <name>msg</name><br> </parameter><br> </parameters><br> </method><br> <offset>ffffffff</offset><br> <nativeoffset>0</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100688504</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Application+ComponentManager</type><br> <name>System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop</name><br> <parameters><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>dwComponentID</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Int32</type><br> <name>reason</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Int32</type><br> <name>pvLoopData</name><br> </parameter><br> </parameters><br> </method><br> <offset>186</offset><br> <nativeoffset>24c</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100688551</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Application+ThreadContext</type><br> <name>RunMessageLoopInner</name><br> <parameters><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Int32</type><br> <name>reason</name><br> </parameter><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.ApplicationContext</type><br> <name>context</name><br> </parameter><br> </parameters><br> </method><br> <offset>1de</offset><br> <nativeoffset>154</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100688550</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Application+ThreadContext</type><br> <name>RunMessageLoop</name><br> <parameters><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Int32</type><br> <name>reason</name><br> </parameter><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.ApplicationContext</type><br> <name>context</name><br> </parameter><br> </parameters><br> </method><br> <offset>13</offset><br> <nativeoffset>49</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100664859</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Application</type><br> <name>Run</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.ApplicationContext</type><br> <name>context</name><br> </parameter><br> </parameters><br> </method><br> <offset>0</offset><br> <nativeoffset>17</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>MailClient.exe</modulename><br> <metadatatoken>100675735</metadatatoken><br> <assembly>MailClient</assembly><br> <type>MailClient.Program</type><br> <name>&lt;Main&gt;b__4</name><br> <parameters></parameters><br> </method><br> <offset>17</offset><br> <nativeoffset>42</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>MailClient.ExceptionUtils.dll</modulename><br> <metadatatoken>100663314</metadatatoken><br> <assembly>MailClient.ExceptionUtils</assembly><br> <type>MailClient.ExceptionUtils.ExceptionUtils</type><br> <name>Filter</name><br> <parameters><br> <parameter><br> <assembly>MailClient.ExceptionUtils</assembly><br> <type>MailClient.ExceptionUtils.ExceptionUtils+BodyDelegate</type><br> <name>body</name><br> </parameter><br> <parameter><br> <assembly>MailClient.ExceptionUtils</assembly><br> <type>MailClient.ExceptionUtils.ExceptionUtils+FilterDelegate</type><br> <name>filter</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Action1[[System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]
handler



0
22






MailClient.exe
C:\Program Files (x86)\eM Client\MailClient.exe
MailClient.exe
MailClient.exe
6.0.23181.0
eM Client
eM Client
6.0.23181.0
False
False
False
False
False
Language Neutral


ntdll.dll
C:\Windows\SysWOW64\ntdll.dll
ntdll.dll
ntdll.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
NT Layer DLL
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


MSCOREE.DLL
C:\Windows\SYSTEM32\MSCOREE.DLL
mscoree.dll
mscoree.dll
4.0.40305.0 (Main.040305-0000)
Microsoft .NET Runtime Execution Engine
Microsoft® .NET Framework
4.0.40305.0
False
False
False
True
False
English (United States)


KERNEL32.dll
C:\Windows\syswow64\KERNEL32.dll
kernel32
kernel32
6.1.7601.18015 (win7sp1_gdr.121129-1432)
Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
6.1.7601.18015
False
False
False
False
False
English (United States)


KERNELBASE.dll
C:\Windows\syswow64\KERNELBASE.dll
Kernelbase
Kernelbase
6.1.7601.18015 (win7sp1_gdr.121129-1432)
Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
6.1.7601.18015
False
False
False
False
False
English (United States)


ADVAPI32.dll
C:\Windows\syswow64\ADVAPI32.dll
advapi32.dll
advapi32.dll.mui
6.1.7601.18869 (win7sp1_gdr.150525-0603)
Advanced Windows 32 Base API
Microsoft® Windows® Operating System
6.1.7601.18869
False
False
False
False
False
English (United States)


msvcrt.dll
C:\Windows\syswow64\msvcrt.dll
msvcrt.dll
msvcrt.dll
7.0.7601.17744 (win7sp1_gdr.111215-1535)
Windows NT CRT DLL
Microsoft® Windows® Operating System
7.0.7601.17744
False
False
False
False
False
English (United States)


sechost.dll
C:\Windows\SysWOW64\sechost.dll
sechost.dll
sechost.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Host for SCM/SDDL/LSA Lookup APIs
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


RPCRT4.dll
C:\Windows\syswow64\RPCRT4.dll
rpcrt4.dll
rpcrt4.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Remote Procedure Call Runtime
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


SspiCli.dll
C:\Windows\syswow64\SspiCli.dll
security.dll
security.dll
6.1.7601.18939 (win7sp1_gdr.150722-0600)
Security Support Provider Interface
Microsoft® Windows® Operating System
6.1.7601.18939
False
False
False
False
False
English (United States)


CRYPTBASE.dll
C:\Windows\syswow64\CRYPTBASE.dll
cryptbase.dll
cryptbase.dll
6.1.7601.18939 (win7sp1_gdr.150722-0600)
Base cryptographic API DLL
Microsoft® Windows® Operating System
6.1.7601.18939
False
False
False
False
False
English (United States)


mscoreei.dll
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
mscoreei.dll
mscoreei.dll
4.0.30319.18408 built by: FX451RTMGREL
Microsoft .NET Runtime Execution Engine
Microsoft® .NET Framework
4.0.30319.18408
False
False
False
True
False
English (United States)


SHLWAPI.dll
C:\Windows\syswow64\SHLWAPI.dll
SHLWAPI
SHLWAPI.DLL.MUI
6.1.7600.16385 (win7_rtm.090713-1255)
Shell Light-weight Utility Library
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


GDI32.dll
C:\Windows\syswow64\GDI32.dll
gdi32
gdi32
6.1.7601.18898 (win7sp1_gdr.150617-0600)
GDI Client DLL
Microsoft® Windows® Operating System
6.1.7601.18898
False
False
False
False
False
English (United States)


USER32.dll
C:\Windows\syswow64\USER32.dll
user32
user32
6.1.7601.17514 (win7sp1_rtm.101119-1850)
Multi-User Windows USER API Client DLL
Microsoft® Windows® Operating System
6.1.7601.17514
False
False
False
False
False
English (United States)


avghookx.dll
C:\Program Files (x86)\AVG\AVG2015\avghookx.dll
avghookx.dll
avghookx.dll
15.0.0.6125
None
AVG Internet Security
15.0.0.6125
False
False
False
True
True
Language Neutral


IMM32.DLL
C:\Windows\system32\IMM32.DLL
imm32
imm32
6.1.7601.17514 (win7sp1_rtm.101119-1850)
Multi-User Windows IMM32 API Client DLL
Microsoft® Windows® Operating System
6.1.7601.17514
False
False
False
False
False
English (United States)


MSCTF.dll
C:\Windows\syswow64\MSCTF.dll
MSCTF
MSCTF.DLL.MUI
6.1.7600.16385 (win7_rtm.090713-1255)
MSCTF Server DLL
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


LPK.dll
C:\Windows\syswow64\LPK.dll
LanguagePack
LanguagePack
6.1.7601.18985 (win7sp1_gdr.150901-1452)
Language Pack
Microsoft® Windows® Operating System
6.1.7601.18985
False
False
False
False
False
English (United States)


USP10.dll
C:\Windows\syswow64\USP10.dll
Uniscribe
Uniscribe
1.0626.7601.18454 (win7sp1_gdr.140424-1533)
Uniscribe Unicode script processor
Microsoft® Uniscribe Unicode script processor
1.0626.7601.18454
False
False
False
False
False
English (United States)


clr.dll
C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
clr.dll
clr.dll
4.0.30319.18444 built by: FX451RTMGDR
Microsoft .NET Runtime Common Language Runtime - WorkStation
Microsoft® .NET Framework
4.0.30319.18444
False
False
False
True
False
English (United States)


MSVCR110_CLR0400.dll
C:\Windows\system32\MSVCR110_CLR0400.dll
msvcr110_clr0400.dll
msvcr110_clr0400.dll
11.00.50938.18408 built by: FX451RTMGREL
Microsoft® C Runtime Library
Microsoft® Visual Studio® 11 Beta
11.00.50938.18408
False
False
False
False
False
English (United States)


mscorlib.ni.dll
C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\ce5f61c5754789df97be8dc991c47d07\mscorlib.ni.dll
mscorlib.dll
mscorlib.dll
4.0.30319.18444 built by: FX451RTMGDR
Microsoft Common Language Runtime Class Library
Microsoft® .NET Framework
4.0.30319.18444
False
False
False
True
False
English (United States)


ole32.dll
C:\Windows\syswow64\ole32.dll
OLE32.DLL
OLE32.DLL.MUI
6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft OLE for Windows
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


uxtheme.dll
C:\Windows\system32\uxtheme.dll
UxTheme.dll
UxTheme.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft UxTheme Library
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


System.ni.dll
C:\Windows\assembly\NativeImages_v4.0.30319_32\System\17a393b77ae757f0768501fb95ff5af6\System.ni.dll
System.dll
System.dll
4.0.30319.34238 built by: FX452RTMGDR
.NET Framework
Microsoft® .NET Framework
4.0.30319.34238
False
False
False
True
False
English (United States)


CRYPTSP.dll
C:\Windows\system32\CRYPTSP.dll
cryptsp.dll
cryptsp.dll
6.1.7601.18741 (win7sp1_gdr.150202-1526)
Cryptographic Service Provider API
Microsoft® Windows® Operating System
6.1.7601.18741
False
False
False
False
False
English (United States)


rsaenh.dll
C:\Windows\system32\rsaenh.dll
rsaenh.dll
rsaenh.dll
6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft Enhanced Cryptographic Provider
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


MailClient.Collections.ni.dll
C:\Windows\assembly\NativeImages_v4.0.30319_32\MailClient.1d52ed9e#\a6a4d92dbece1e192307aaca0abbc42c\MailClient.Collections.ni.dll
MailClient.Collections.dll
MailClient.Collections.dll
6.0.23181.0
MailClient.Collections
MailClient.Collections

paul, i spoke too soon. the fix was successful when i entered a new contact. however, when i edit contacts it still crashes. here is the error report i get when editing a contact:
eM Client (6.0.23181.0)Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 4.0.30319.18444
The following error has occurred:
System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
   at System.Windows.Forms.UnsafeNativeMethods.CallWindowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at System.Windows.Forms.NativeWindow.DefWndProc(Message& m)
   at System.Windows.Forms.Control.DefWndProc(Message& m)
   at System.Windows.Forms.Control.WmKeyChar(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.TextBoxBase.WndProc(Message& m)
   at System.Windows.Forms.TextBox.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.Run(ApplicationContext context)
   at MailClient.Program.b__4()
at MailClient.ExceptionUtils.ExceptionUtils.Filter(BodyDelegate body, FilterDelegate filter, Action1 handler)<br><br><br><report xmlns="&lt;a href=" http:>" rel="nofollow" target="_blank"&gt;http://emclient.com/ns/report"&gt;;<br> <product><br> <name>eM Client</name><br> <version>6.0.23181.0</version><br> </product><br> <silent>false</silent><br> <environment><br> <osversion>Microsoft Windows NT 6.1.7601 Service Pack 1</osversion><br> <frameworkversion>4.0.30319.18444</frameworkversion><br> </environment><br> <exception><br> <type>System.AccessViolationException</type><br> <message>Attempted to read or write protected memory. This is often an indication that other memory is corrupt.</message><br> <source>System.Windows.Forms</source><br> <stack><br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100663674</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.UnsafeNativeMethods</type><br> <name>CallWindowProc</name><br> <parameters><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>wndProc</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>hWnd</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Int32</type><br> <name>msg</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>wParam</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>lParam</name><br> </parameter><br> </parameters><br> </method><br> <offset>ffffffff</offset><br> <nativeoffset>0</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665800</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.NativeWindow</type><br> <name>DefWndProc</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>8</offset><br> <nativeoffset>55</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665245</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Control</type><br> <name>DefWndProc</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>0</offset><br> <nativeoffset>9</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665746</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Control</type><br> <name>WmKeyChar</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>a</offset><br> <nativeoffset>2b</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665461</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Control</type><br> <name>WndProc</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>5fe</offset><br> <nativeoffset>8f2a11</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100670709</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.TextBoxBase</type><br> <name>WndProc</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>71</offset><br> <nativeoffset>36</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100670762</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.TextBox</type><br> <name>WndProc</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>64</offset><br> <nativeoffset>35</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665839</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Control+ControlNativeWindow</type><br> <name>OnMessage</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>0</offset><br> <nativeoffset>10</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665840</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Control+ControlNativeWindow</type><br> <name>WndProc</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Message&amp;</type><br> <name>m</name><br> </parameter><br> </parameters><br> </method><br> <offset>8e</offset><br> <nativeoffset>38</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100665822</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.NativeWindow</type><br> <name>DebuggableCallback</name><br> <parameters><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>hWnd</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Int32</type><br> <name>msg</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>wparam</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>lparam</name><br> </parameter><br> </parameters><br> </method><br> <offset>25</offset><br> <nativeoffset>5d</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100663535</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.UnsafeNativeMethods</type><br> <name>DispatchMessageW</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.NativeMethods+MSG&amp;</type><br> <name>msg</name><br> </parameter><br> </parameters><br> </method><br> <offset>ffffffff</offset><br> <nativeoffset>0</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100688504</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Application+ComponentManager</type><br> <name>System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop</name><br> <parameters><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.IntPtr</type><br> <name>dwComponentID</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Int32</type><br> <name>reason</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Int32</type><br> <name>pvLoopData</name><br> </parameter><br> </parameters><br> </method><br> <offset>186</offset><br> <nativeoffset>24c</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100688551</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Application+ThreadContext</type><br> <name>RunMessageLoopInner</name><br> <parameters><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Int32</type><br> <name>reason</name><br> </parameter><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.ApplicationContext</type><br> <name>context</name><br> </parameter><br> </parameters><br> </method><br> <offset>1de</offset><br> <nativeoffset>154</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100688550</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Application+ThreadContext</type><br> <name>RunMessageLoop</name><br> <parameters><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Int32</type><br> <name>reason</name><br> </parameter><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.ApplicationContext</type><br> <name>context</name><br> </parameter><br> </parameters><br> </method><br> <offset>13</offset><br> <nativeoffset>49</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>System.Windows.Forms.dll</modulename><br> <metadatatoken>100664859</metadatatoken><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.Application</type><br> <name>Run</name><br> <parameters><br> <parameter><br> <assembly>System.Windows.Forms</assembly><br> <type>System.Windows.Forms.ApplicationContext</type><br> <name>context</name><br> </parameter><br> </parameters><br> </method><br> <offset>0</offset><br> <nativeoffset>17</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>MailClient.exe</modulename><br> <metadatatoken>100675735</metadatatoken><br> <assembly>MailClient</assembly><br> <type>MailClient.Program</type><br> <name>&lt;Main&gt;b__4</name><br> <parameters></parameters><br> </method><br> <offset>17</offset><br> <nativeoffset>42</nativeoffset><br> <br> <frame> <br> <method><br> <modulename>MailClient.ExceptionUtils.dll</modulename><br> <metadatatoken>100663314</metadatatoken><br> <assembly>MailClient.ExceptionUtils</assembly><br> <type>MailClient.ExceptionUtils.ExceptionUtils</type><br> <name>Filter</name><br> <parameters><br> <parameter><br> <assembly>MailClient.ExceptionUtils</assembly><br> <type>MailClient.ExceptionUtils.ExceptionUtils+BodyDelegate</type><br> <name>body</name><br> </parameter><br> <parameter><br> <assembly>MailClient.ExceptionUtils</assembly><br> <type>MailClient.ExceptionUtils.ExceptionUtils+FilterDelegate</type><br> <name>filter</name><br> </parameter><br> <parameter><br> <assembly>mscorlib</assembly><br> <type>System.Action1[[System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]
handler



0
22






MailClient.exe
C:\Program Files (x86)\eM Client\MailClient.exe
MailClient.exe
MailClient.exe
6.0.23181.0
eM Client
eM Client
6.0.23181.0
False
False
False
False
False
Language Neutral


ntdll.dll
C:\Windows\SysWOW64\ntdll.dll
ntdll.dll
ntdll.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
NT Layer DLL
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


MSCOREE.DLL
C:\Windows\SYSTEM32\MSCOREE.DLL
mscoree.dll
mscoree.dll
4.0.40305.0 (Main.040305-0000)
Microsoft .NET Runtime Execution Engine
Microsoft® .NET Framework
4.0.40305.0
False
False
False
True
False
English (United States)


KERNEL32.dll
C:\Windows\syswow64\KERNEL32.dll
kernel32
kernel32
6.1.7601.18015 (win7sp1_gdr.121129-1432)
Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
6.1.7601.18015
False
False
False
False
False
English (United States)


KERNELBASE.dll
C:\Windows\syswow64\KERNELBASE.dll
Kernelbase
Kernelbase
6.1.7601.18015 (win7sp1_gdr.121129-1432)
Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
6.1.7601.18015
False
False
False
False
False
English (United States)


ADVAPI32.dll
C:\Windows\syswow64\ADVAPI32.dll
advapi32.dll
advapi32.dll.mui
6.1.7601.18869 (win7sp1_gdr.150525-0603)
Advanced Windows 32 Base API
Microsoft® Windows® Operating System
6.1.7601.18869
False
False
False
False
False
English (United States)


msvcrt.dll
C:\Windows\syswow64\msvcrt.dll
msvcrt.dll
msvcrt.dll
7.0.7601.17744 (win7sp1_gdr.111215-1535)
Windows NT CRT DLL
Microsoft® Windows® Operating System
7.0.7601.17744
False
False
False
False
False
English (United States)


sechost.dll
C:\Windows\SysWOW64\sechost.dll
sechost.dll
sechost.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Host for SCM/SDDL/LSA Lookup APIs
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


RPCRT4.dll
C:\Windows\syswow64\RPCRT4.dll
rpcrt4.dll
rpcrt4.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Remote Procedure Call Runtime
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


SspiCli.dll
C:\Windows\syswow64\SspiCli.dll
security.dll
security.dll
6.1.7601.18939 (win7sp1_gdr.150722-0600)
Security Support Provider Interface
Microsoft® Windows® Operating System
6.1.7601.18939
False
False
False
False
False
English (United States)


CRYPTBASE.dll
C:\Windows\syswow64\CRYPTBASE.dll
cryptbase.dll
cryptbase.dll
6.1.7601.18939 (win7sp1_gdr.150722-0600)
Base cryptographic API DLL
Microsoft® Windows® Operating System
6.1.7601.18939
False
False
False
False
False
English (United States)


mscoreei.dll
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
mscoreei.dll
mscoreei.dll
4.0.30319.18408 built by: FX451RTMGREL
Microsoft .NET Runtime Execution Engine
Microsoft® .NET Framework
4.0.30319.18408
False
False
False
True
False
English (United States)


SHLWAPI.dll
C:\Windows\syswow64\SHLWAPI.dll
SHLWAPI
SHLWAPI.DLL.MUI
6.1.7600.16385 (win7_rtm.090713-1255)
Shell Light-weight Utility Library
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


GDI32.dll
C:\Windows\syswow64\GDI32.dll
gdi32
gdi32
6.1.7601.18898 (win7sp1_gdr.150617-0600)
GDI Client DLL
Microsoft® Windows® Operating System
6.1.7601.18898
False
False
False
False
False
English (United States)


USER32.dll
C:\Windows\syswow64\USER32.dll
user32
user32
6.1.7601.17514 (win7sp1_rtm.101119-1850)
Multi-User Windows USER API Client DLL
Microsoft® Windows® Operating System
6.1.7601.17514
False
False
False
False
False
English (United States)


avghookx.dll
C:\Program Files (x86)\AVG\AVG2015\avghookx.dll
avghookx.dll
avghookx.dll
15.0.0.6125
None
AVG Internet Security
15.0.0.6125
False
False
False
True
True
Language Neutral


IMM32.DLL
C:\Windows\system32\IMM32.DLL
imm32
imm32
6.1.7601.17514 (win7sp1_rtm.101119-1850)
Multi-User Windows IMM32 API Client DLL
Microsoft® Windows® Operating System
6.1.7601.17514
False
False
False
False
False
English (United States)


MSCTF.dll
C:\Windows\syswow64\MSCTF.dll
MSCTF
MSCTF.DLL.MUI
6.1.7600.16385 (win7_rtm.090713-1255)
MSCTF Server DLL
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


LPK.dll
C:\Windows\syswow64\LPK.dll
LanguagePack
LanguagePack
6.1.7601.18985 (win7sp1_gdr.150901-1452)
Language Pack
Microsoft® Windows® Operating System
6.1.7601.18985
False
False
False
False
False
English (United States)


USP10.dll
C:\Windows\syswow64\USP10.dll
Uniscribe
Uniscribe
1.0626.7601.18454 (win7sp1_gdr.140424-1533)
Uniscribe Unicode script processor
Microsoft® Uniscribe Unicode script processor
1.0626.7601.18454
False
False
False
False
False
English (United States)


clr.dll
C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
clr.dll
clr.dll
4.0.30319.18444 built by: FX451RTMGDR
Microsoft .NET Runtime Common Language Runtime - WorkStation
Microsoft® .NET Framework
4.0.30319.18444
False
False
False
True
False
English (United States)


MSVCR110_CLR0400.dll
C:\Windows\system32\MSVCR110_CLR0400.dll
msvcr110_clr0400.dll
msvcr110_clr0400.dll
11.00.50938.18408 built by: FX451RTMGREL
Microsoft® C Runtime Library
Microsoft® Visual Studio® 11 Beta
11.00.50938.18408
False
False
False
False
False
English (United States)


mscorlib.ni.dll
C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\ce5f61c5754789df97be8dc991c47d07\mscorlib.ni.dll
mscorlib.dll
mscorlib.dll
4.0.30319.18444 built by: FX451RTMGDR
Microsoft Common Language Runtime Class Library
Microsoft® .NET Framework
4.0.30319.18444
False
False
False
True
False
English (United States)


ole32.dll
C:\Windows\syswow64\ole32.dll
OLE32.DLL
OLE32.DLL.MUI
6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft OLE for Windows
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


uxtheme.dll
C:\Windows\system32\uxtheme.dll
UxTheme.dll
UxTheme.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft UxTheme Library
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


System.ni.dll
C:\Windows\assembly\NativeImages_v4.0.30319_32\System\17a393b77ae757f0768501fb95ff5af6\System.ni.dll
System.dll
System.dll
4.0.30319.34238 built by: FX452RTMGDR
.NET Framework
Microsoft® .NET Framework
4.0.30319.34238
False
False
False
True
False
English (United States)


CRYPTSP.dll
C:\Windows\system32\CRYPTSP.dll
cryptsp.dll
cryptsp.dll
6.1.7601.18741 (win7sp1_gdr.150202-1526)
Cryptographic Service Provider API
Microsoft® Windows® Operating System
6.1.7601.18741
False
False
False
False
False
English (United States)


rsaenh.dll
C:\Windows\system32\rsaenh.dll
rsaenh.dll
rsaenh.dll
6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft Enhanced Cryptographic Provider
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)


MailClient.Collections.ni.dll
C:\Windows\assembly\NativeImages_v4.0.30319_32\MailClient.1d52ed9e#\a6a4d92dbece1e192307aaca0abbc42c\MailClient.Collections.ni.dll
MailClient.Collections.dll
MailClient.Collections.dll
6.0.23181.0
MailClient.Collections
MailClient.Collections

Hello, can you please install this fix, seems like this may be caused by an issue with the registry on your computer: http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en

Please make sure to follow the instructions even if you’re using a latter version of IE on your computer.

Regards,