eM Client connects to Gmail. Then it won't Connect

em Client seems to have trouble connecting to the gmail servers. It was working great last night before I went to bed. Then today, without any changes on my part it wasn’t connecting to the servers. Bout ready to give up, too much work. :slight_smile: Also I moved some items around in em Client, and they are failing to update. Any ideas why it works, then doesn’t? Is something wrong with my gmail settings? I have pop disabled, other than that, everything is default as far as I konw.

Hi, what protocol do you use? Do you see any error messages?

Jan

First of all, it seems to be working again. I kept playing with things. Although sometimes it won’t connect to the server. Other times it’s great. I’m using smtp and imap. Isn’t that what I should be using for gmail?

Here is a recent log.

1:11:20 PM Online state: changed to online with reason NetworkAvailability
1:11:20 PM jackcsherman@gmail.com [IMAP] Synchronizing subfolders: For folder jackcsherman@gmail.com/
1:11:20 PM jackcsherman@gmail.com [GData] Synchronizing folder list
1:11:20 PM jack@bestofjack.com [IMAP] Synchronizing subfolders: For folder jack@bestofjack.com/
1:11:20 PM jack@bestofjack.com [GData] Synchronizing folder list
1:11:20 PM jackcsherman@gmail.com [GData] Synchronizing folder list
1:11:21 PM jack@bestofjack.com [GData] Synchronizing folder list
1:11:21 PM jackcsherman@gmail.com [GData] Synchronizing folder list
1:11:21 PM jack@bestofjack.com [GData] Synchronizing folder list
1:11:21 PM jackcsherman@gmail.com [GData] Uploading item(s) to folder ‘jackcsherman@gmail.com/jackcsherman@gmail.com/’
1:11:21 PM jack@bestofjack.com [GData] Synchronizing folder list
1:11:21 PM MailExceptions.OperationException: Uploading item(s) to folder ‘jackcsherman@gmail.com/jackcsherman@gmail.com/’ failed with an error: Object reference not set to an instance of an object. —> System.NullReferenceException: Object reference not set to an instance of an object.
1:11:21 PM at MailClient.Protocols.Gdata.EventConvert.ConvertEvent(Folder folder, IEvent evnt)
1:11:21 PM at MailClient.Protocols.Gdata.CalendarItemSynchronizer.Upload(IItemUploadContext1 uploadContext, Folder folder, IEnumerable1 items, CancellationToken cancellationToken)
1:11:21 PM at MailClient.Protocols.Common.ItemSynchronizer`2.<>c__DisplayClass22.b__1e(WorkerStatus status, CancellationToken cancellationToken)
1:11:21 PM at MailClient.Protocols.Gdata.GenericGapiCommand.Execute(WorkerStatus status)
1:11:21 PM — End of inner exception stack trace —
1:11:21 PM at MailClient.Protocols.Gdata.GenericGapiCommand.Execute(WorkerStatus status)
1:11:21 PM at MailClient.Commands.Command.Process(WorkerStatus status)
1:11:21 PM jackcsherman@gmail.com [GData] Synchronizing folder list
1:11:21 PM jackcsherman@gmail.com [GData] Synchronizing folder list
1:11:22 PM jackcsherman@gmail.com [GData] Synchronizing folder list
1:11:22 PM jack@bestofjack.com [GData] Synchronizing folder list
1:11:22 PM jack@bestofjack.com [GData] Synchronizing folder list
1:11:22 PM jackcsherman@gmail.com [GData] Synchronizing folder list
1:11:22 PM jack@bestofjack.com [GData] Synchronizing folder list
1:11:22 PM jackcsherman@gmail.com [GData] Synchronizing folder ‘jackcsherman@gmail.com/Contacts/’
1:11:22 PM jack@bestofjack.com [GData] Synchronizing folder list
1:11:22 PM jackcsherman@gmail.com [IMAP] Synchronizing subfolders: Done
1:11:22 PM jackcsherman@gmail.com [IMAP] Synchronizing subfolders: For folder jackcsherman@gmail.com/Inbox
1:11:22 PM jack@bestofjack.com [IMAP] Synchronizing subfolders: Done
1:11:22 PM jack@bestofjack.com [IMAP] Synchronizing subfolders: For folder jack@bestofjack.com/Inbox
1:11:22 PM jackcsherman@gmail.com [GData] Synchronizing folder list
1:11:22 PM jack@bestofjack.com [GData] Synchronizing folder list
1:11:22 PM jackcsherman@gmail.com [GData] Synchronizing folder list
1:11:22 PM jack@bestofjack.com [GData] Synchronizing folder ‘jack@bestofjack.com/Contacts/’
1:11:22 PM jackcsherman@gmail.com [IMAP] Synchronizing subfolders: Done
1:11:22 PM jackcsherman@gmail.com [IMAP] Synchronizing subfolders: For folder jackcsherman@gmail.com/Invoices
1:11:22 PM jackcsherman@gmail.com [GData] Synchronizing folder ‘jackcsherman@gmail.com/Contacts/’
1:11:22 PM jack@bestofjack.com [IMAP] Synchronizing subfolders: Done
1:11:22 PM jack@bestofjack.com [IMAP] Synchronizing subfolders: For folder jack@bestofjack.com/Invoices
1:11:23 PM jack@bestofjack.com [GData] Synchronizing folder list
1:11:23 PM jack@bestofjack.com [GData] Synchronizing folder list
1:11:23 PM jackcsherman@gmail.com [GData] Synchronizing folder ‘jackcsherman@gmail.com/jackcsherman@gmail.com/’
1:11:23 PM jack@bestofjack.com [GData] Synchronizing folder ‘jack@bestofjack.com/Contacts/’
1:11:23 PM jackcsherman@gmail.com [IMAP] Synchronizing subfolders: Done
1:11:23 PM jackcsherman@gmail.com [IMAP] Synchronizing subfolders: For folder jackcsherman@gmail.com/Job Leads
1:11:23 PM jack@bestofjack.com [IMAP] Synchronizing subfolders: Done
1:11:23 PM jack@bestofjack.com [IMAP] Synchronizing subfolders: For folder jack@bestofjack.com/[Gmail]
1:11:23 PM jack@bestofjack.com [GData] Synchronizing folder ‘jack@bestofjack.com/jack@bestofjack.com/’
1:11:23 PM jackcsherman@gmail.com [IMAP] Synchronizing subfolders: Done
1:11:23 PM jackcsherman@gmail.com [IMAP] Synchronizing subfolders: For folder jackcsherman@gmail.com/Job Submissions
1:11:23 PM jack@bestofjack.com [IMAP] Synchronizing subfolders: Done
1:11:23 PM jack@bestofjack.com [IMAP] Synchronizing messages: For folder jack@bestofjack.com/Inbox
1:11:24 PM jack@bestofjack.com [IMAP] Synchronizing messages: For folder jack@bestofjack.com/Inbox
1:11:24 PM jackcsherman@gmail.com [IMAP] Synchronizing subfolders: Done
1:11:24 PM jackcsherman@gmail.com [IMAP] Synchronizing subfolders: For folder jackcsherman@gmail.com/Tech Tips
1:11:24 PM jackcsherman@gmail.com [IMAP] Synchronizing subfolders: Done
1:11:24 PM jackcsherman@gmail.com [IMAP] Synchronizing subfolders: For folder jackcsherman@gmail.com/[Gmail]
1:11:24 PM jack@bestofjack.com [IMAP] Synchronizing messages: Done
1:11:25 PM jackcsherman@gmail.com [IMAP] Synchronizing subfolders: Done
1:11:25 PM jackcsherman@gmail.com [IMAP] Synchronizing messages: For folder jackcsherman@gmail.com/Inbox
1:11:25 PM jackcsherman@gmail.com [IMAP] Synchronizing messages: For folder jackcsherman@gmail.com/Inbox
1:11:25 PM jackcsherman@gmail.com [IMAP] Synchronizing messages: Done
1:11:47 PM jack@bestofjack.com [IMAP] Downloading message part…
1:11:47 PM jack@bestofjack.com [IMAP] Downloading message part…: Done
1:11:48 PM jack@bestofjack.com [IMAP] Downloading message part…
1:11:48 PM jack@bestofjack.com [IMAP] Downloading message part…: Done
1:11:53 PM jack@bestofjack.com [IMAP] Synchronizing message flags: For folder jack@bestofjack.com/Inbox
1:11:53 PM jack@bestofjack.com [IMAP] Synchronizing message flags: Done
1:12:22 PM jack@bestofjack.com [IMAP] Copying messages
1:12:22 PM jack@bestofjack.com [IMAP] Copying messages: From Inbox to [Gmail]/Trash
1:12:22 PM jack@bestofjack.com [IMAP] Downloading message part…
1:12:22 PM jack@bestofjack.com [IMAP] Copying messages: Done
1:12:22 PM jack@bestofjack.com [IMAP] Synchronizing message flags: For folder jack@bestofjack.com/Inbox
1:12:23 PM jack@bestofjack.com [IMAP] Synchronizing message flags: Done
1:12:24 PM jack@bestofjack.com [IMAP] Downloading message part…: Done
1:12:25 PM jack@bestofjack.com [IMAP] Downloading message part…
1:12:25 PM jack@bestofjack.com [IMAP] Downloading message part…: Done
1:12:29 PM jack@bestofjack.com [IMAP] Copying messages
1:12:29 PM jack@bestofjack.com [IMAP] Copying messages: From Inbox to [Gmail]/Trash
1:12:29 PM jack@bestofjack.com [IMAP] Downloading message part…
1:12:29 PM jack@bestofjack.com [IMAP] Copying messages: Done
1:12:29 PM jack@bestofjack.com [IMAP] Synchronizing message flags: For folder jack@bestofjack.com/Inbox
1:12:29 PM jack@bestofjack.com [IMAP] Downloading message part…: Done
1:12:29 PM jack@bestofjack.com [IMAP] Synchronizing message flags: Done
1:12:30 PM jack@bestofjack.com [IMAP] Downloading message part…
1:12:30 PM jack@bestofjack.com [IMAP] Downloading message part…: Done

I’ve been working via email on this with Justin Kang. No error messages, Nothing happens. tcip

IMAP/SMTP is standard setup for Gmail so it is okay, you have wrote that it works for you now. Is it still like that or do you experience any other issues?

Jan

John,

I think the most accurate way to describe it intermittent. I’m still working on when triggers it.

For example I went to bed last night. I left some browser windows open, as well as eM Client. When I opened it up this morning, it was in hibernation mode, of course nothing happened since it was already on. So I believe next I did a receive all, and I only got one error. The first picture shows the errors after doing a send/receive the first time. I then shut the client down, restarted it, and the second shot shows only one error.

So it seems a bit hit and miss. It definitely doesn’t like going to sleep. :slight_smile: And I love going to sleep! :wink:

Thanks for hanging in with me. I really find Gmail’s web gui a waste of screen space, and so that’s why I’m hanging in with eM client so far, even if it is a little more complicated than install and go. I’m not ready to recommend it to my non-computer peeps yet.

The only features I wish it had, were the ability to assigning it multiple folders/labels, and that I can’t use Yesware with it. I think Yesware only works with a browser.

Let me know what you think.

Thanks!
Jack

I constantly get the server temporarily unavailable message - a number of times each day. I’ve dismissed it, but have wondered if the program checks too frequently or should retry for a while before giving this message as it doesn’t seem to really indicate any unavailability.

How big interval of synchronization do you have set in tools - settings - general- general?

Jan

every 10 minutes

contact me on galis@emclient.com with this topic’s url in subject.

Jan