Em Client application error

EmClient continually retruns em client application error after initiation.

two weeks ago I ran into issues retrieving email with attachments. I updated to client version 6.0.22465.0 as recommended but during the middle of the day today the program started kicking out the following error. although it runs checks and returns no errors the system still fails.

eM Client (6.0.22465.0)
Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 4.0.30319.34209
The following error has occurred:
System.NullReferenceException: Object reference not set to an instance of an object.
at MailClient.Protocols.Exchange.ExchangeCalendarSynchronizer.EmailAddressToUri(EmailAddress emailAddress)
at MailClient.Protocols.Exchange.ExchangeCalendarSynchronizer.TryCreateAttendee(Attendee a, AttendeeRole role, StandardAttendeeType type)
at MailClient.Protocols.Exchange.ExchangeCalendarSynchronizer.b__2(Attendee a)
at System.Linq.Enumerable.<>c__DisplayClass212.b\_\_20(TSource item, Int32 i) at System.Linq.Enumerable.d\_\_232.MoveNext()
at System.Linq.Enumerable.d__631.MoveNext() at System.Linq.Enumerable.d\_\_6c1.MoveNext()
at System.Linq.Enumerable.d__631.MoveNext() at System.Linq.Enumerable.d\_\_6c1.MoveNext()
at System.Linq.Enumerable.d__191.MoveNext() at System.Collections.Generic.List1…ctor(IEnumerable1 collection) at System.Linq.Enumerable.ToList[TSource](IEnumerable1 source)
at MailClient.Protocols.Exchange.ExchangeCalendarSynchronizer.d__c.MoveNext()
at System.Collections.Generic.List1.InsertRange(Int32 index, IEnumerable1 collection)
at System.Collections.Generic.List1.AddRange(IEnumerable1 collection)
at MailClient.Protocols.Exchange.ExchangeItemSynchronizer2.ConvertApplicationDataAndSkipUnparsable(ExchangeService service, Item item, CancellationToken cancellationToken) at MailClient.Protocols.Exchange.ExchangeItemSynchronizer2.d__b.MoveNext()
at System.Linq.Enumerable.d__313.MoveNext() at System.Collections.Generic.List1…ctor(IEnumerable1 collection) at System.Linq.Enumerable.ToList[TSource](IEnumerable1 source)
at System.Linq.Enumerable.ToArray[TSource](IEnumerable1 source) at MailClient.Protocols.Common.ScheduleItemSynchronizeContext1.StoreItems(SynchronizationType type, IEnumerable1 newItems) at MailClient.Protocols.Common.ItemSynchronizeContext2.Synchronize[T](SynchronizationType synchronizationType, IEnumerable1 items, Func2 getUniqueId, Func3 hasChanged, Func2 isDeleted, Func2 convertItems, Action2 updateItem)
at MailClient.Protocols.Exchange.ExchangeItemSynchronizer2.Synchronize(IItemSynchronizeContext1 synchronizeContext, Folder folder, CancellationToken cancellationToken)
at MailClient.Protocols.Common.ItemSynchronizer`2.<>c__DisplayClass30.<>c__DisplayClass35.b__2c(WorkerStatus status, CancellationToken cancellationToken)
at MailClient.Protocols.Exchange.ExchangeGenericCommand.Execute(WorkerStatus status)
at MailClient.Commands.Command.Process(WorkerStatus status)
at MailClient.Commands.SynchronizationQueue.ThreadWorker(Object threadData)
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart(Object obj)

eM Client
6.0.22465.0

false

Microsoft Windows NT 6.1.7601 Service Pack 1
4.0.30319.34209

System.NullReferenceException
Object reference not set to an instance of an object.

MailClient

MailClient.exe
100667854
MailClient
MailClient.Protocols.Exchange.ExchangeCalendarSynchronizer
EmailAddressToUri

Microsoft.Exchange.WebServices.Data
Microsoft.Exchange.WebServices.Data.EmailAddress
emailAddress

0
26

MailClient.exe
100667852
MailClient
MailClient.Protocols.Exchange.ExchangeCalendarSynchronizer
TryCreateAttendee

Microsoft.Exchange.WebServices.Data
Microsoft.Exchange.WebServices.Data.Attendee
a

MailClient
MailClient.Schedule.Attendee.AttendeeRole
role

MailClient
MailClient.Schedule.Attendee.StandardAttendeeType
type

0
50

MailClient.exe
100667864
MailClient
MailClient.Protocols.Exchange.ExchangeCalendarSynchronizer
b__2

Microsoft.Exchange.WebServices.Data

Microsoft.Exchange.WebServices.Data.Attendee

a

8

22

LinqBridge.dll

100663627

LinqBridge

System.Linq.Enumerable+<>c__DisplayClass21`2

b__20

LinqBridge

item

mscorlib

System.Int32

i

0

a

LinqBridge.dll

100663630

LinqBridge

System.Linq.Enumerable+d__23`2

MoveNext

57

ba

LinqBridge.dll

100663692

LinqBridge

System.Linq.Enumerable+d__63`1

MoveNext

79

c9

LinqBridge.dll

100663702

LinqBridge

System.Linq.Enumerable+d__6c`1

MoveNext

c9

139

LinqBridge.dll

100663692

LinqBridge

System.Linq.Enumerable+d__63`1

MoveNext

d5

174

LinqBridge.dll

100663702

LinqBridge

System.Linq.Enumerable+d__6c`1

MoveNext

c9

139

LinqBridge.dll

100663619

LinqBridge

System.Linq.Enumerable+d__19`1

MoveNext

99

e7

mscorlib.dll

100672068

mscorlib

System.Collections.Generic.List`1

.ctor

mscorlib

collection

77

1cc

LinqBridge.dll

100663367

LinqBridge

System.Linq.Enumerable

ToList

LinqBridge

mscorlib

source

e

3a

MailClient.exe

100697698

MailClient

MailClient.Protocols.Exchange.ExchangeCalendarSynchronizer+d__c

MoveNext

2f1

71c

mscorlib.dll

100672119

mscorlib

System.Collections.Generic.List`1

InsertRange

mscorlib

System.Int32

index

mscorlib

collection

ea

188

mscorlib.dll

100672084

mscorlib

System.Collections.Generic.List`1

AddRange

mscorlib

collection

0

a

MailClient.exe

100667698

MailClient

MailClient.Protocols.Exchange.ExchangeItemSynchronizer`2

ConvertApplicationDataAndSkipUnparsable

Microsoft.Exchange.WebServices.Data

Microsoft.Exchange.WebServices.Data.ExchangeService

service

Microsoft.Exchange.WebServices.Data

Microsoft.Exchange.WebServices.Data.Item

item

MailClient

System.Threading.CancellationToken

cancellationToken

6

66

MailClient.exe

100697636

MailClient

MailClient.Protocols.Exchange.ExchangeItemSynchronizer`2+d__b

MoveNext

2fa

686

LinqBridge.dll

100663643

LinqBridge

System.Linq.Enumerable+d__31`3

MoveNext

c9

f9

mscorlib.dll

100672068

mscorlib

System.Collections.Generic.List`1

.ctor

mscorlib

collection

77

17d

LinqBridge.dll

100663367

LinqBridge

System.Linq.Enumerable

ToList

LinqBridge

mscorlib

source

e

3a

LinqBridge.dll

100663368

LinqBridge

System.Linq.Enumerable

ToArray

LinqBridge

mscorlib

source

0

28

MailClient.exe

100667577

MailClient

MailClient.Protocols.Common.ScheduleItemSynchronizeContext`1

StoreItems

MailClient

MailClient.Protocols.Common.SynchronizationType

type

mscorlib

newItems

f

76

MailClient.exe

100667543

MailClient

MailClient.Protocols.Common.ItemSynchronizeContext`2

Synchronize

MailClient

MailClient

MailClient.Protocols.Common.SynchronizationType

synchronizationType

mscorlib

items

LinqBridge

getUniqueId

LinqBridge

hasChanged

LinqBridge

isDeleted

LinqBridge

convertItems

LinqBridge

updateItem

373

8b3

MailClient.exe

100667700

MailClient

MailClient.Protocols.Exchange.ExchangeItemSynchronizer`2

Synchronize

MailClient

synchronizeContext

MailClient

MailClient.Storage.Application.Folder

folder

MailClient

System.Threading.CancellationToken

cancellationToken

15d

70c

MailClient.exe

100697439

MailClient

MailClient.Protocols.Common.ItemSynchronizer`2+<>c DisplayClass30+<>c DisplayClass35

b__2c

MailClient

MailClient.Commands.WorkerStatus

status

MailClient

System.Threading.CancellationToken

cancellationToken

da

1db

MailClient.exe

100667924

MailClient

MailClient.Protocols.Exchange.ExchangeGenericCommand

Execute

MailClient

MailClient.Commands.WorkerStatus

status

96

160

MailClient.exe

100664033

MailClient

MailClient.Commands.Command

Process

MailClient

MailClient.Commands.WorkerStatus

status

15

53

MailClient.exe

100664086

MailClient

MailClient.Commands.SynchronizationQueue

ThreadWorker

mscorlib

System.Object

threadData

8c

11a

mscorlib.dll

100669371

mscorlib

System.Threading.ThreadHelper

ThreadStart_Context

mscorlib

System.Object

state

25

9b

mscorlib.dll

100668988

mscorlib

System.Threading.ExecutionContext

RunInternal

mscorlib

System.Threading.ExecutionContext

executionContext

mscorlib

System.Threading.ContextCallback

callback

mscorlib

System.Object

state

mscorlib

System.Boolean

preserveSyncCtx

70

a6

mscorlib.dll

100668987

mscorlib

System.Threading.ExecutionContext

Run

mscorlib

System.Threading.ExecutionContext

executionContext

mscorlib

System.Threading.ContextCallback

callback

mscorlib

System.Object

state

mscorlib

System.Boolean

preserveSyncCtx

0

15

mscorlib.dll

100668986

mscorlib

System.Threading.ExecutionContext

Run

mscorlib

System.Threading.ExecutionContext

executionContext

mscorlib

System.Threading.ContextCallback

callback

mscorlib

System.Object

state

2b

40

mscorlib.dll

100669368

mscorlib

System.Threading.ThreadHelper

ThreadStart

mscorlib

System.Object

obj

f

4d

MailClient.exe

C:\Program Files (x86)\eM Client\MailClient.exe

MailClient.exe

MailClient.exe

6.0.22465.0

eM Client

eM Client

6.0.22465.0

False

False

False

False

False

Language Neutral

ntdll.dll

C:\Windows\SysWOW64\ntdll.dll

ntdll.dll

ntdll.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

NT Layer DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

MSCOREE.DLL

C:\Windows\SYSTEM32\MSCOREE.DLL

mscoree.dll

mscoree.dll

4.0.40305.0 (Main.040305-0000)

Microsoft .NET Runtime Execution Engine

Microsoft® .NET Framework

4.0.40305.0

False

False

False

True

False

English (United States)

KERNEL32.dll

C:\Windows\syswow64\KERNEL32.dll

kernel32

kernel32

6.1.7601.18015 (win7sp1_gdr.121129-1432)

Windows NT BASE API Client DLL

Microsoft® Windows® Operating System

6.1.7601.18015

False

False

False

False

False

English (United States)

KERNELBASE.dll

C:\Windows\syswow64\KERNELBASE.dll

Kernelbase

Kernelbase

6.1.7601.18015 (win7sp1_gdr.121129-1432)

Windows NT BASE API Client DLL

Microsoft® Windows® Operating System

6.1.7601.18015

False

False

False

False

False

English (United States)

WRusr.dll

C:\Windows\system32\WRusr.dll

WRusr.dll

WRusr.dll

8.0.8.88

Webroot SecureAnywhere

Webroot SecureAnywhere

8.0.8.88

False

False

False

True

False

English (United States)

msvcrt.dll

C:\Windows\syswow64\msvcrt.dll

msvcrt.dll

msvcrt.dll

7.0.7601.17744 (win7sp1_gdr.111215-1535)

Windows NT CRT DLL

Microsoft® Windows® Operating System

7.0.7601.17744

False

False

False

False

False

English (United States)

USER32.dll

C:\Windows\syswow64\USER32.dll

user32

user32

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Multi-User Windows USER API Client DLL

Microsoft® Windows® Operating System

6.1.7601.17514

False

False

False

False

False

English (United States)

GDI32.dll

C:\Windows\syswow64\GDI32.dll

gdi32

gdi32

6.1.7601.18778 (win7sp1_gdr.150304-1507)

GDI Client DLL

Microsoft® Windows® Operating System

6.1.7601.18778

False

False

False

False

False

English (United States)

LPK.dll

C:\Windows\syswow64\LPK.dll

LanguagePack

LanguagePack

6.1.7601.18768 (win7sp1_gdr.150219-1512)

Language Pack

Microsoft® Windows® Operating System

6.1.7601.18768

False

False

False

False

False

English (United States)

USP10.dll

C:\Windows\syswow64\USP10.dll

Uniscribe

Uniscribe

1.0626.7601.18454 (win7sp1_gdr.140424-1533)

Uniscribe Unicode script processor

Microsoft® Uniscribe Unicode script processor

1.0626.7601.18454

False

False

False

False

False

English (United States)

ADVAPI32.dll

C:\Windows\syswow64\ADVAPI32.dll

advapi32.dll

advapi32.dll.mui

6.1.7601.18839 (win7sp1_gdr.150427-0707)

Advanced Windows 32 Base API

Microsoft® Windows® Operating System

6.1.7601.18839

False

False

False

False

False

English (United States)

sechost.dll

C:\Windows\SysWOW64\sechost.dll

sechost.dll

sechost.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Host for SCM/SDDL/LSA Lookup APIs

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

RPCRT4.dll

C:\Windows\syswow64\RPCRT4.dll

rpcrt4.dll

rpcrt4.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Remote Procedure Call Runtime

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

SspiCli.dll

C:\Windows\syswow64\SspiCli.dll

security.dll

security.dll

6.1.7601.18839 (win7sp1_gdr.150427-0707)

Security Support Provider Interface

Microsoft® Windows® Operating System

6.1.7601.18839

False

False

False

False

False

English (United States)

CRYPTBASE.dll

C:\Windows\syswow64\CRYPTBASE.dll

cryptbase.dll

cryptbase.dll

6.1.7600.16385 (win7_rtm.090713-1255)

Base cryptographic API DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

SHELL32.dll

C:\Windows\syswow64\SHELL32.dll

SHELL32

SHELL32.DLL.MUI

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Windows Shell Common Dll

Microsoft® Windows® Operating System

6.1.7601.17514

False

False

False

False

False

English (United States)

SHLWAPI.dll

C:\Windows\syswow64\SHLWAPI.dll

SHLWAPI

SHLWAPI.DLL.MUI

6.1.7600.16385 (win7_rtm.090713-1255)

Shell Light-weight Utility Library

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

ole32.dll

C:\Windows\syswow64\ole32.dll

OLE32.DLL

OLE32.DLL.MUI

6.1.7600.16385 (win7_rtm.090713-1255)

Microsoft OLE for Windows

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

PSAPI.DLL

C:\Windows\syswow64\PSAPI.DLL

PSAPI

PSAPI

6.1.7600.16385 (win7_rtm.090713-1255)

Process Status Helper

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

WS2_32.dll

C:\Windows\syswow64\WS2_32.dll

ws2_32.dll

ws2_32.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Windows Socket 2.0 32-Bit DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

NSI.dll

C:\Windows\syswow64\NSI.dll

nsi.dll

nsi.dll

6.1.7600.16385 (win7_rtm.090713-1255)

NSI User-mode interface DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

urlmon.dll

C:\Windows\syswow64\urlmon.dll

UrlMon.dll

UrlMon.dll.mui

11.00.9600.17801 (winblue_r10.150421-0600)

OLE32 Extensions for Win32

Internet Explorer

11.00.9600.17801

False

False

False

False

False

English (United States)

api-ms-win-downlevel-ole32-l1-1-0.dll

C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll

apisetstub

apisetstub

6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

ApiSet Stub DLL

Microsoft® Windows® Operating System

6.2.9200.16492

False

False

False

False

False

English (United States)

api-ms-win-downlevel-shlwapi-l1-1-0.dll

C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll

apisetstub

apisetstub

6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

ApiSet Stub DLL

Microsoft® Windows® Operating System

6.2.9200.16492

False

False

False

False

False

English (United States)

api-ms-win-downlevel-advapi32-l1-1-0.dll

C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll

apisetstub

apisetstub

6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

ApiSet Stub DLL

Microsoft® Windows® Operating System

6.2.9200.16492

False

False

False

False

False

English (United States)

api-ms-win-downlevel-user32-l1-1-0.dll

C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll

apisetstub

apisetstub

6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

ApiSet Stub DLL

Microsoft® Windows® Operating System

6.2.9200.16492

False

False

False

False

False

English (United States)

api-ms-win-downlevel-version-l1-1-0.dll

C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll

apisetstub

apisetstub

6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

ApiSet Stub DLL

Microsoft® Windows® Operating System

6.2.9200.16492

False

False

False

False

False

English (United States)

version.DLL

C:\Windows\system32\version.DLL

version

VERSION.DLL

6.1.7600.16385 (win7_rtm.090713-1255)

Version Checking and File Installation Libraries

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

api-ms-win-downlevel-normaliz-l1-1-0.dll

C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll

apisetstub

apisetstub

6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

ApiSet Stub DLL

Microsoft® Windows® Operating System

6.2.9200.16492

False

False

False

False

False

English (United States)

normaliz.DLL

C:\Windows\syswow64\normaliz.DLL

normaliz

normaliz.dll

6.1.7600.16385 (win7_rtm.090713-1255)

Unicode Normalization DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

iertutil.dll

C:\Windows\syswow64\iertutil.dll

IeRtUtil.dll

IeRtUtil.dll

11.00.9600.17801 (winblue_r10.150421-0600)

Run time utility for Internet Explorer

Internet Explorer

11.00.9600.17801

False

False

False

False

False

English (United States)

WININET.dll

C:\Windows\syswow64\WININET.dll

wininet.dll

wininet.dll.mui

11.00.9600.16428 (winblue_gdr.131013-1700)

Internet Extensions for Win32

Internet Explorer

11.00.9600.16428

False

False

False

False

False

English (United States)

USERENV.dll

C:\Windows\syswow64\USERENV.dll

userenv

userenv.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Userenv

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

profapi.dll

C:\Windows\syswow64\profapi.dll

PROFAPI.DLL

PROFAPI.DLL

6.1.7600.16385 (win7_rtm.090713-1255)

User Profile Basic API

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

OLEACC.dll

C:\Windows\system32\OLEACC.dll

OLEACC

OLEACC.DLL

7.0.0.0 (win7sp1_gdr.110826-1504)

Active Accessibility Core Component

Microsoft® Windows® Operating System

6.1.7601.17676

False

False

False

False

False

Language Neutral

OLEAUT32.dll

C:\Windows\syswow64\OLEAUT32.dll

OLEAUT32.DLL

6.1.7601.18679

6.1.7601.18679

False

False

False

False

False

English (United States)

Secur32.dll

C:\Windows\system32\Secur32.dll

secur32.dll

secur32.dll

6.1.7601.18839 (win7sp1_gdr.150427-0707)

Security Support Provider Interface

Microsoft® Windows® Operating System

6.1.7601.18839

False

False

False

False

False

English (United States)

MSIMG32.dll

C:\Windows\system32\MSIMG32.dll

gdiext

gdiext

6.1.7600.16385 (win7_rtm.090713-1255)

GDIEXT Client DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

IMM32.DLL

C:\Windows\system32\IMM32.DLL

imm32

imm32

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Multi-User Windows IMM32 API Client DLL

Microsoft® Windows® Operating System

6.1.7601.17514

False

False

False

False

False

English (United States)

MSCTF.dll

C:\Windows\syswow64\MSCTF.dll

MSCTF

MSCTF.DLL.MUI

6.1.7600.16385 (win7_rtm.090713-1255)

MSCTF Server DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

mscoreei.dll

C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll

mscoreei.dll

mscoreei.dll

4.0.30319.34209 built by: FX452RTMGDR

Microsoft .NET Runtime Execution Engine

Microsoft® .NET Framework

4.0.30319.34209

False

False

False

True

False

English (United States)

clr.dll

C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll

clr.dll

clr.dll

4.0.30319.34209 built by: FX452RTMGDR

Microsoft .NET Runtime Common Language Runtime - WorkStation

Microsoft® .NET Framework

4.0.30319.34209

False

False

False

True

False

English (United States)

MSVCR120_CLR0400.dll

C:\Windows\system32\MSVCR120_CLR0400.dll

msvcr120_clr0400.dll

msvcr120_clr0400.dll

12.00.51689.34249 built by: FX452RTMGDR

Microsoft® C Runtime Library

Microsoft® Visual Studio® 12 CTP

12.00.51689.34249

False

False

False

False

False

English (United States)

mscorlib.ni.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\d1265d6159ea876f9d63ea4c1361b587\mscorlib.ni.dll

mscorlib.dll

mscorlib.dll

4.0.30319.34209 built by: FX452RTMGDR

Microsoft Common Language Runtime Class Library

Microsoft® .NET Framework

4.0.30319.34209

False

False

False

True

False

English (United States)

uxtheme.dll

C:\Windows\system32\uxtheme.dll

UxTheme.dll

UxTheme.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Microsoft UxTheme Library

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

tvtpwm_windows_hook.dll

C:\Program Files (x86)\Lenovo\Client Security Solution\tvtpwm_windows_hook.dll

Password Manager

tvtpwm_windows_hook.dll

3.20.0335.00

Password Manager Windows Hook

Password Manager

3.20.0335.00

False

False

False

False

False

English (United States)

CRYPT32.dll

C:\Windows\syswow64\CRYPT32.dll

CRYPT32.DLL

CRYPT32.DLL.MUI

6.1.7601.18741 (win7sp1_gdr.150202-1526)

Crypto API32

Microsoft® Windows® Operating System

6.1.7601.18741

False

False

False

False

False

English (United States)

MSASN1.dll

C:\Windows\syswow64\MSASN1.dll

msasn1.dll

msasn1.dll

6.1.7601.17514 (win7sp1_rtm.101119-1850)

ASN.1 Runtime APIs

Microsoft® Windows® Operating System

6.1.7601.17514

False

False

False

False

False

English (United States)

WINTRUST.dll

C:\Windows\syswow64\WINTRUST.dll

WINTRUST.DLL

WINTRUST.DLL

6.1.7601.18741 (win7sp1_gdr.150202-1526)

Microsoft Trust Verification APIs

Microsoft® Windows® Operating System

6.1.7601.18741

False

False

False

False

False

English (United States)

tvtpwm_interface.dll

C:\Program Files (x86)\Lenovo\Client Security Solution\tvtpwm_interface.dll

Password Manager

tvtpwm_interface.dll

3.20.0335.00

Password Manager Interface

Password Manager

3.20.0335.00

False

False

False

False

False

English (United States)

WTSAPI32.dll

C:\Windows\system32\WTSAPI32.dll

wtsapi32.dll

wtsapi32.dll

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Windows Remote Desktop Session Host Server SDK APIs

Microsoft® Windows® Operating System

6.1.7601.17514

False

False

False

False

False

English (United States)

NETAPI32.dll

C:\Windows\system32\NETAPI32.dll

NetApi32.DLL

NetApi32.DLL

6.1.7601.17887 (win7sp1_gdr.120704-0720)

Net Win32 API DLL

Microsoft® Windows® Operating System

6.1.7601.17887

False

False

False

False

False

English (United States)

netutils.dll

C:\Windows\system32\netutils.dll

NETUTILS.DLL

NETUTILS.DLL

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Net Win32 API Helpers DLL

Microsoft® Windows® Operating System

6.1.7601.17514

False

False

False

False

False

English (United States)

srvcli.dll

C:\Windows\system32\srvcli.dll

SRVCLI.DLL

SRVCLI.DLL

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Server Service Client DLL

Microsoft® Windows® Operating System

6.1.7601.17514

False

False

False

False

False

English (United States)

wkscli.dll

C:\Windows\system32\wkscli.dll

WKSCLI.DLL

WKSCLI.DLL

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Workstation Service Client DLL

Microsoft® Windows® Operating System

6.1.7601.17514

False

False

False

False

False

English (United States)

SAMCLI.DLL

C:\Windows\system32\SAMCLI.DLL

SAMCLI.DLL

SAMCLI.DLL

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Security Accounts Manager Client DLL

Microsoft® Windows® Operating System

6.1.7601.17514

False

False

False

False

False

English (United States)

tiptsf.dll

C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll

TipTsf.dll

TipTsf.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Tablet PC Input Panel Text Services Framework

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

System.ni.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\System\d18e2115a3270f89663fce831547f534\System.ni.dll

System.dll

System.dll

4.0.30319.34238 built by: FX452RTMGDR

.NET Framework

Microsoft® .NET Framework

4.0.30319.34238

False

False

False

True

False

English (United States)

CRYPTSP.dll

C:\Windows\system32\CRYPTSP.dll

cryptsp.dll

cryptsp.dll

6.1.7601.18741 (win7sp1_gdr.150202-1526)

Cryptographic Service Provider API

Microsoft® Windows® Operating System

6.1.7601.18741

False

False

False

False

False

English (United States)

rsaenh.dll

C:\Windows\system32\rsaenh.dll

rsaenh.dll

rsaenh.dll

6.1.7600.16385 (win7_rtm.090713-1255)

Microsoft Enhanced Cryptographic Provider

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

MailClient.Collections.ni.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\MailClient.1d52ed9e#\5e69606497e81ea8342a063fe74b6b1a\MailClient.Collections.ni.dll

MailClient.Collections.dll

MailClient.Collections.dll

6.0.22465.0

MailClient.Collections

MailClient.Collections

6.0.22465.0

False

False

False

False

False

Language Neutral

MailClient.Mail.ni.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\MailClient.Mail\7dbf6437538e7a2227fd182836ec924e\MailClient.Mail.ni.dll

MailClient.Mail.dll

MailClient.Mail.dll

6.0.22465.0

6.0.22465.0

False

False

False

False

False

Language Neutral

HTMLEditorControl.ni.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\HTMLEditorControl\418979e02523eeb5d3d6ae46923ca43b\HTMLEditorControl.ni.dll

HTMLEditorControl.dll

HTMLEditorControl.dll

6.0.22465.0

HtmlEditorControl

6.0.22465.0

False

False

False

False

False

Language Neutral

MailClient.ni.exe

C:\Windows\assembly\NativeImages_v4.0.30319_32\MailClient\3aceda509ebd8d6bb8dbcf339223b931\MailClient.ni.exe

MailClient.exe

MailClient.exe

6.0.22465.0

eM Client

eM Client

6.0.22465.0

False

False

False

False

False

Language Neutral

System.Drawing.ni.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Drawing\dd2f9ea99ac0f984b9dc430824638c9f\System.Drawing.ni.dll

System.Drawing.dll

System.Drawing.dll

4.0.30319.34209 built by: FX452RTMGDR

.NET Framework

Microsoft® .NET Framework

4.0.30319.34209

False

False

False

True

False

English (United States)

System.Windows.Forms.ni.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\a0b4e6b92d9c147d801a6f2e3a15080b\System.Windows.Forms.ni.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

4.0.30319.34251 built by: FX452RTMGDR

.NET Framework

Microsoft® .NET Framework

4.0.30319.34251

False

False

False

True

False

English (United States)

MailClient.Interop.ni.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\MailClient.Interop\84e156cd03a477d32074ff3f77c03e6e\MailClient.Interop.ni.dll

MailClient.Interop.dll

MailClient.Interop.dll

6.0.22465.0

6.0.22465.0

False

False

False

False

False

Language Neutral

MailClient.ExceptionUtils.ni.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\MailClient.ad6c0f7b#\5c9ace79596438f7d6afd5113271cd28\MailClient.ExceptionUtils.ni.dll

MailClient.ExceptionUtils.dll

MailClient.ExceptionUtils.dll

1.0.0.0

MailClient.ExceptionUtils

MailClient.ExceptionUtils

1.0.0.0

False

False

False

False

False

Language Neutral

MailClient.Common.UI.ni.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\MailClient.Common.UI\da6364f6e9b33f8175a655f9082ea41a\MailClient.Common.UI.ni.dll

MailClient.Common.UI.dll

MailClient.Common.UI.dll

6.0.22465.0

6.0.22465.0

False

False

False

False

False

Language Neutral

gdiplus.dll

C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18834_none_72d38c5186679d48\gdiplus.dll

gdiplus

gdiplus

6.1.7601.18834 (win7sp1_gdr.150419-1507)

Microsoft GDI+

Microsoft® Windows® Operating System

6.1.7601.18834

False

False

False

False

False

English (United States)

LinqBridge.ni.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\LinqBridge\e8497dd0ef5ca7dd076094cd1b6b5623\LinqBridge.ni.dll

LinqBridge.dll

LinqBridge.dll

1.3.13216.2214

LINQBridge

LINQBridge

1.3.13216.2214

False

False

False

False

False

Language Neutral

System.Configuration.ni.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Configuration\908075c4922acdf834c67ac802814c9d\System.Configuration.ni.dll

System.Configuration.dll

System.Configuration.dll

4.0.30319.34209 built by: FX452RTMGDR

System.Configuration.dll

Microsoft® .NET Framework

4.0.30319.34209

False

False

False

True

False

English (United States)

System.Xml.ni.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\3d6ee4ffbd9a86ac1e7b01800b6fe9c7\System.Xml.ni.dll

System.Xml.dll

System.Xml.dll

4.0.30319.34234 built by: FX452RTMGDR

.NET Framework

Microsoft® .NET Framework

4.0.30319.34234

False

False

False

True

False

English (United States)

nlssorting.dll

C:\Windows\Microsoft.NET\Framework\v4.0.30319\nlssorting.dll

nlssorting.dll

nlssorting.dll

4.0.30319.34209 built by: FX452RTMGDR

Microsoft Collation Support

Microsoft® .NET Framework

4.0.30319.34209

False

False

False

True

False

English (United States)

credssp.dll

C:\Windows\system32\credssp.dll

credssp.dll

credssp.dll

6.1.7601.18839 (win7sp1_gdr.150427-0707)

Credential Delegation Security Package

Microsoft® Windows® Operating System

6.1.7601.18839

False

False

False

False

False

English (United States)

comctl32.dll

C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec80f00e8593ece5\comctl32.dll

COMCTL32

COMCTL32.DLL.MUI

5.82 (win7_rtm.090713-1255)

Common Controls Library

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

comctl32.dll

C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_41e554362bd82458\comctl32.dll

comctl32

comctl32.DLL.MUI

6.10 (win7_rtm.090713-1255)

User Experience Controls Library

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

dwmapi.dll

C:\Windows\system32\dwmapi.dll

dwmapi.dll

dwmapi.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Microsoft Desktop Window Manager API

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

BtMmHook.dll

C:\Program Files\Lenovo\Bluetooth Software\SysWOW64\BtMmHook.dll

BtMmHook

BtMmHook.dll

6.5.1.4500

Multimedia Keys Hook DLL

Bluetooth Software

6.5.1.4500

False

False

False

False

False

English (United States)

System.Core.ni.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\c61bafa9d029e3f2bf83bd5af3f1f5ac\System.Core.ni.dll

System.Core.dll

System.Core.dll

4.0.30319.34209 built by: FX452RTMGDR

.NET Framework

Microsoft® .NET Framework

4.0.30319.34209

False

False

False

True

False

English (United States)

System.Data.ni.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Data\b4399d67856eba2bcec6104e356aba77\System.Data.ni.dll

system.data.dll

system.data.dll

4.0.30319.34209 built by: FX452RTMGDR

.NET Framework

Microsoft® .NET Framework

4.0.30319.34209

False

False

False

True

False

English (United States)

System.Data.dll

C:\Windows\Microsoft.Net\assembly\GAC_32\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll

system.data.dll

system.data.dll

4.0.30319.34209 built by: FX452RTMGDR

.NET Framework

Microsoft® .NET Framework

4.0.30319.34209

False

False

False

True

False

English (United States)

System.Runtime.Remoting.ni.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Runt73a1fc9d#\228afa6a0391e75c8a30108d259a7bee\System.Runtime.Remoting.ni.dll

System.Runtime.Remoting.dll

System.Runtime.Remoting.dll

4.0.30319.34245 built by: FX452RTMGDR

Microsoft .NET Runtime Object Remoting

Microsoft® .NET Framework

4.0.30319.34245

False

False

False

True

False

English (United States)

mswsock.dll

C:\Windows\system32\mswsock.dll

mswsock.dll

mswsock.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Microsoft Windows Sockets 2.0 Service Provider

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

wshtcpip.dll

C:\Windows\System32\wshtcpip.dll

wshtcpip.dll

wshtcpip.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Winsock2 Helper DLL (TL/IPv4)

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

wship6.dll

C:\Windows\System32\wship6.dll

wship6.dll

wship6.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Winsock2 Helper DLL (TL/IPv6)

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

RpcRtRemote.dll

C:\Windows\system32\RpcRtRemote.dll

RpcRtRemote.dll

RpcRtRemote.dll

6.1.7601.17514 (win7sp1_rtm.101119-1850)

Remote RPC Extension

Microsoft® Windows® Operating System

6.1.7601.17514

False

False

False

False

False

English (United States)

diasymreader.dll

C:\Windows\Microsoft.NET\Framework\v4.0.30319\diasymreader.dll

diasymreader.dll

diasymreader.dll

12.0.51209.34209 built by: FX452RTMGDR

Dia based SymReader

Microsoft® .NET Framework

12.0.51209.34209

False

False

False

False

False

English (United States)

PROPSYS.dll

C:\Windows\system32\PROPSYS.dll

propsys.dll

propsys.dll.mui

7.00.7600.16385 (win7_rtm.090713-1255)

Microsoft Property System

Windows® Search

7.00.7600.16385

False

False

False

False

False

English (United States)

CLBCatQ.DLL

C:\Windows\syswow64\CLBCatQ.DLL

CLBCATQ.DLL

CLBCATQ.DLL

2001.12.8530.16385 (win7_rtm.090713-1255)

COM+ Configuration Catalog

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

ntmarta.dll

C:\Windows\system32\ntmarta.dll

ntmarta.dll

ntmarta.dll.mui

6.1.7600.16385 (win7_rtm.090713-1255)

Windows NT MARTA provider

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

WLDAP32.dll

C:\Windows\syswow64\WLDAP32.dll

WLDAP32.DLL

WLDAP32.DLL.MUI

6.1.7600.16385 (win7_rtm.090713-1255)

Win32 LDAP API DLL

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

api-ms-win-downlevel-advapi32-l2-1-0.dll

C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll

apisetstub

apisetstub

6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

ApiSet Stub DLL

Microsoft® Windows® Operating System

6.2.9200.16492

False

False

False

False

False

English (United States)

SETUPAPI.dll

C:\Windows\syswow64\SETUPAPI.dll

SETUPAPI.DLL

SETUPAPI.DLL.MUI

6.1.7600.16385 (win7_rtm.090713-1255)

Windows Setup API

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

CFGMGR32.dll

C:\Windows\syswow64\CFGMGR32.dll

cfgmgr32.dll

CFGMGR32.DLL

6.1.7601.17621 (win7sp1_gdr.110523-2108)

Configuration Manager DLL

Microsoft® Windows® Operating System

6.1.7601.17621

False

False

False

False

False

English (United States)

DEVOBJ.dll

C:\Windows\syswow64\DEVOBJ.dll

devinfoset.dll

devinfoset.DLL

6.1.7601.17621 (win7sp1_gdr.110523-2108)

Device Information Set DLL

Microsoft® Windows® Operating System

6.1.7601.17621

False

False

False

False

False

English (United States)

apphelp.dll

C:\Windows\system32\apphelp.dll

Apphelp

Apphelp

6.1.7600.16385 (win7_rtm.090713-1255)

Application Compatibility Client Library

Microsoft® Windows® Operating System

6.1.7600.16385

False

False

False

False

False

English (United States)

System.Data.SQLite.ni.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Data.SQLite\70c0000f78ccd0729b94f86c1d43eff9\System.Data.SQLite.ni.dll

System.Data.SQLite.dll

System.Data.SQLite.dll

1.0.84.1

System.Data.SQLite Core

System.Data.SQLite

1.0.84.1

False

False

False

False

False

Language Neutral

sqlite3.dll

C:\Program Files (x86)\eM Client\SQLite\x86\sqlite3.dll

False

False

False

False

False

Microsoft.Search.Interop.ni.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\Microsoft.Sd25cd4a4#\87514dc522d052ccf07d6d0cd08cacf7\Microsoft.Search.Interop.ni.dll

Microsoft.Search.Interop

Microsoft.Search.Interop.dll

1.0.0.0

Assembly imported from type library ‘SearchAPILib’.

1.0.0.0

False

False

False

False

False

Invariant Language (Invariant Country)

System.Transactions.ni.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Transactions\ea4b09c3c6f55fc808fae12477465c1b\System.Transactions.ni.dll

system.transactions.dll

system.transactions.dll

4.0.30319.34209 built by: FX452RTMGDR

.NET Framework

Microsoft® .NET Framework

4.0.30319.34209

False

False

False

True

False

English (United States)

System.Transactions.dll

C:\Windows\Microsoft.Net\assembly\GAC_32\System.Transactions\v4.0_4.0.0.0__b77a5c561934e089\System.Transactions.dll

system.transactions.dll

system.transactions.dll

4.0.30319.34209 built by: FX452RTMGDR

.NET Framework

Microsoft® .NET Framework

4.0.30319.34209

False

False

False

True

False

English (United States)

System.EnterpriseServices.ni.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Ente96d83b35#\2e55e4a02830670bf75dfba5c32fc2a9\System.EnterpriseServices.ni.dll

System.EnterpriseServices.dll

System.EnterpriseServices.dll

4.0.30319.34209 built by: FX452RTMGDR

Microsoft .NET Services Support Infrastructure

Microsoft® .NET Framework

4.0.30319.34209

False

False

False

True

False

English (United States)

System.EnterpriseServices.Wrapper.dll

C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Ente96d83b35#\2e55e4a02830670bf75dfba5c32fc2a9\System.EnterpriseServices.Wrapper.dll

System.EnterpriseServices.Wrapper.dll

System.EnterpriseServices.Wrapper.dll

4.0.30319.34209 built by: FX452RTMGDR

Microsoft .NET Services Native Thunks

Microsoft® .NET Framework

4.0.30319.34209

False

False

False

True

False

English (United States)

System.EnterpriseServices.Wrapper.dll

C:\Windows\Microsoft.Net\assembly\GAC_32\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.EnterpriseServices.Wrapper.dll

System.EnterpriseServices.Wrapper.dll

System.EnterpriseServices.Wrapper.dll

4.0.30319.34209 built by: FX452RTMGDR

Microsoft .NET Services Native Thunks

Microsoft® .NET Framework

4.0.30319.34209

False

False

False

True

False

English (United States)

clrjit.dll

C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll

clrjit.dll

clrjit.dll

4.0.30319.34209 built by: FX452RTMGDR

Microsoft .NET Runtime Just-In-Time Compiler

Microsoft® .NET Framework

4.0.30319.34209

False

False

False

True

False

English (United States)

MailClient.Sasl.ni.dll

C:

Hello, does this occur with each initialisation of the application or does this occur intermittently? Are you able to load the application in offline mode by holding the “CTRL” button while clicking on the application’s icon and holding it until the application loads up?

Can you also please try to update your .NET framework to it’s latest available release (4.5.2) and check if the issue persists afterwards?

Thank you,

It happens each time I start the program. The system runs the eM Client Database Check and all seems well but the error persists. I am able to run the program in offiline mode but once I attempt to go online the program fails.

I was and am running .NET 4.5.2 but repaired to see if that would help but the problem persists.

Hi, can you please try to update your eM Client to this release, 6.0.22609.0, and check if the issue persists?

Thank you,

Paul, Thank you for your assistance. That seems to have resolved the problem.

Glad it works, please make sure to let us know if you come across this or any other issues or questions about the application, we’ll be happy to help.

Regards,

Hi Paul. I have been using the version suggested since your suggestion but there seems to be something wrong. and I think it may be version related given the error. The error is eM Client has been unable to contact the update and licensing server for 10 days. To be able to continue using this product, please insure that the vendor’s server is available from your network.

thank you

Are you using any security software on your computer, that may be blocking the connection to our licensing server available at http://licensing.emclient.com/ or on Port 80? Please try to temporarily disable any security elements and check if the issue persists.

Regards,

I haven’t made any changes to the system since changing the version as suggested above. I am not sure why but the message has stopped appearing despite not changing the firewall settings (although I don’t see anything blocking the address)