"Download messages for offline use" doesn't always work

Hello,

I’m using eM Client 7 on Windows 7 Pro (English), with a gmail account.

I have “Download messages for offline use” checked for the account.

The first time I checked it, eM Client properly downloaded all of the past messages.
However, it seems like new messages don’t get downloaded automatically (i.e. I get only the message headers and it only downloads when I click on it).

What can be done?

Thanks.

Hi Oz,
are you getting any errors from eM Client? Are you able to provide us with eM Client logs?
To do so open Menu>Tools>Operations>Log and copy with Ctrl+A, paste to notepad then send the file to cooper@emclient.com