Disable Chat status change

How do I disable the pop-up whenever a contact has a change of chat status?

For example: pop-up “John Doe is offline” pop-up “John Doe is online”

Hi, you can do that by going to Tools > Settings > General > Notifications, and by click on the “show popup windows” icon next to the type of notifications,
you should be able to disable it (a red cross should show up on the icon).

I hope this helps,
Thank you,
Paul.

In the latest version downloaded last week I click on the icon but no change occurs. Icon does not change to disabled and the notifications keep popping up. I am using a Lenova Yoga 2.0. I have tried using a mouse and using the touch screen neither works

Hi again, please make sure you’re using the latest available version of eM Client and check if the issue persists, unfortunately I can not seem to replicate the issue. Just click on the notification type and the notification should change from used to unused, see screenshot for different options:

Regards,
Paul