Different amounts of email in IMAP on web and in eM Client

1

I’ve copied a folder to my IMAP account in eM Client. the program uploaded it all to the server. Now I have 600 emails in eM Client and 355 when I open that label in the web. Why is that?

2

Hi Fernando, are you completely sure the application finished synchronizing your emails?
Can you check the number of messages in the new IMAP subfolder in eM Client and check the number displayed in the bottom right corner?

What version of eM Client are you currently using on your computer, can you check for the exact version number in Help > About?

Thank you,
Paul

3

Paul I’m using the last version! I’ve downloaded it this week. I believe I’ve find the motive: Google was threading emails, that’s why they appear as less. Changing it to non-thread shows me the correct amount. thanks

4

Hi again Fernando, glad it works, please make sure to let us know if you come across any other issues or questions about the application, we’ll be happy to help.

Thank you,
Paul