I have created a rule creating a copy of an email in a folder IF it is sent to a specific email and FROM specific emails. Works very well. However, when I delete the email from the inbox, it is also deleted from the assigned folder. How di I delete an emai copy but retain the copy in the folder?
Hello,
Thank you for contacting us since this is not standard behavior. We’re very sorry for the inconvenience, we’ll make sure this issue gets attention. In the meantime, please accept our apologies.
Regards,
Maurice
Yes, I also would like this. I essentially use my inbox as a ToDo list but want to keep a copy of the email in the folder after I delete it from inbox. Please add 1 to the request list for this functionality. Thanks!
Hello everybody,
This function works well with all services except for Gmail. We apologize for the inconvenience, but Gmail doesn’t allow copying mails, just attaching multiple labels, and it automatically deduplicates them. Thus there’s always just one copy, possibly with multiple labels (=eM Client categories). If you’d like to use your Inbox as a To Do list in this way, remove the Inbox category instead of deleting the e-mail and the e-mail will stay in the relevant folder.
Regards,
Maurice