Hello my fellow eM Client lovers.
I noticed there are several posts where the deduplicator deleted people’s emails but I haven’t found any posts where it deleted and immediately returned them.
I ran the deduplicator it worked like a charm. It found my duplicates but it only temporarily removed them - I saw the # of emails in the folder reduced to a lower #.
HOWEVER within a few sec all the duplicates returned. - the # of emails in the folder went back to the original #
Has anyone encountered this problem before? any suggestions ?
the deduplicator deleting messages completely instead of moving them to trash first was an issue that has been already resolved in the newest version.
As for your message returning - I suspect this is a safety procedure done by your server to ‘restore’ the messages because so many message being removed at once by a 3rd party application might seem dangerous.
What mail account does this happen with? Is it Gmail/Hotmail/others? I suggest looking into your server/webmail settings and see what the behaviour for IMAP is set to.
I have encountered this behaviour before with Gmail accounts - the setting that needed to be changed there was under Settings>Forwarding and POP/IMAP under the section When a message is marked as deleted and expunged from the last visible IMAP folder.
This setting is set by default to archive the message, leaving it on the server. I suggest the ‘Immediately delete the message forever’ option for this case.
Hi Olivia thanks for your reply. I agree with you, I’m pretty sure it’s a server setting on my hotmail acct. however I didn’t find anything in settings that referred to deleted mail, don’t think hotmail provided any such options.