Database error, repair has been ongoing when startup

Hi, I tried to attempt to login to the support center, it seems not working fine as I encounter this error message “We encountered a problem (cross-site request forgery detected); please try again” with your Kayako helpdesk.

Anyway, this is what happen. Have been using the emclient pro version for several months and work beautifully. Ocassionally I do encounter database repair during emclient startup, but for now, the repair has been going on for more than 30 minutes. I have posted the error below as advise. Any resolution to resolve it? Thank you.

System.Data.SQLite.SQLiteException: The database disk image is malformed
database disk image is malformed
at System.Data.SQLite.SQLite3.Prepare(SQLiteConnection cnn, String strSql, SQLiteStatement previous, UInt32 timeoutMS, String& strRemain)
at System.Data.SQLite.SQLiteCommand.BuildNextCommand()
at System.Data.SQLite.SQLiteCommand.GetStatement(Int32 index)
at System.Data.SQLite.SQLiteDataReader.NextResult()
at System.Data.SQLite.SQLiteDataReader…ctor(SQLiteCommand cmd, CommandBehavior behave)
at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)
at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery()
at System.Data.SQLite.SQLiteConnection.Open()
at DbRepair.DbTools.OpenConnection(String fileName)
at DbRepair.Form1.CheckCorruption()
at DbRepair.Form1.Check(Object state)

Hi, this looks like damaged database or hdd issue, have you done anything manual to database like editing files manually or using external backup tool?