CTRL+Z restores 2nd last deleted mail

Mail
1

Hello,

reading my mails, I frequently delete some of them by pressing DEL key (for moving them to Trash folder).
If I accidently deleted a mail, I press CTRL+Z for undo … but as a result not the last deleted mail is recovered, but the 2nd last deleted mail (the one I deleted before).

Since I am sure that this is not the intended behaviour: can anyone reproduce the issue? I am using eM Client for Windows 10.1.4600 (b917433).

I did some search in the forum, but this issue is not the same as others (e.g. many messages restored, or two mails deletet …).

Thanks and regards,
Karsten

2

Some testing steps later I can´t reproduce this issue consistently.
Sometimes it works fine, sometimes the issue occurs …

3

No I carn’t replicate that issue.

What version of eM Client are you using ?

4

Hi, thanks for your answer.
At the moment, the error occurs from time to time - I cannot recognize a rule. Maybe it is related to the mail server (here: mailcow).
I think I’ll keep an eye on it for now …

5

Ok sry yes you did say you were using 10.1.4600 for Windows. You appear to have a slightly later version than is on the release history page as it goes from 10.1.4588 to V10.2.1712 (Beta ver).

Maybe it is related to the mail server (here: mailcow).

Yes could be a server mailbox related.

Suggest to try the undo “via the menu” and see if that does the same thing. If that then works ok, it"might be the keyboard". Just a thought to try.

Now if the undo via the menu does the same thing, I can only suggest to then maybe try the latest Windows Beta V10.2.1712 via the release history page and see if that makes any difference.

If you do try the Beta, backup your current version first via “Menu / Backup” incase you need to restore for any reason. You can see when the backup is complete in Show Operations via clicking the drop-down on the right of Refresh. Also close eM Client before updating.

Also I presume you do still have the 10.1.4600 install file in your download folder if you do have to restore your current version via “Menu / File / Restore” being it’s not available online.

6

if you press ctrl-z again, does the intended email appear?

7

if you press ctrl-z again, does the intended email appear?

CTRL+Z only works once - no “undo history” for recovering more than one deleted mail.

The issue occured on both versions, 10.1.4588 (f11e2ab) and 10.1.4600 from Microsoft Store.

Thanks for your answers up to now; I do some further testing with beta version mentioned above and maybe with another mailbox/mailserver.

Regards,
Karsten

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8

Okay, sorry guys, I think I’ve got something mixed up.
My workflow is: scrolling though my mailbox every few hours and

  • deleting some mails
  • moving some mails to another folder by “quick actions” hotkey (German: “Schnelle Aktionen”).

The quick actions seem not to be considered when pressing CTRL+Z.
So if I

  1. delete one mail,
  2. move another mail to folder “newsletter” (say: by accident)
  3. press CTRL+Z
    … the deleted mail (step 1) is recovered.
    My expectation was: the moved mail from folder “newsletter” (step 2) would be moved to Inbox again.

If this behaviour is intended, I maybe should file a feature request …

9

@kt123

move another mail to folder “newsletter” (say: by accident)

The current undo delete “does not include move to folder”. There is a Sleekplan request to include that as well. Many users also want that.

So I would suggest to add your vote for that and (also put in the Sleekplan comments) that you would also like undo “for Quick Actions moves”.

10

thank you - I voted at sleekplan. This would be a great (or necessary :wink: ) feature…

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